Hearbase レビュー 

316
•
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I went to the Hearingbase weekly clinic in Deal 12/2. There I was attended to by Jane. She was very welcoming, efficient and professional. She resolved my problem quickly and thoroughly and I could... もっと見る

5つ星のうち5の評価

Two events the same day-dewaxing treatment in White Cliffs Medical Centre. This process was carried out by the nurse with brilliant skill and also with very caring and with concerned compassion, put... もっと見る

企業が回答しました

5つ星のうち5の評価

Following my husband insisting I was going deaf, I booked a test with Hearbase at KIMS and I just had the pleasure of the lovely Hannah telling me my hearing is 20/20. So having spent an easy half ho... もっと見る

企業が回答しました

5つ星のうち5の評価

I cannot commend enough the service and after service this company gives. It is perfect! Nicky my ‘person’ has been with me throughout and the aftercare continues 3-4 years later ! nothing seems to... もっと見る

企業が回答しました

企業情報

  1. 補聴器専門店
  2. ・
  3. 地域医療サービス
  4. 補聴器修理業

さまざまな外部ソースから提供された情報

Hearbase - Kent's largest independent hearing company


連絡先

4.9

優良

TrustScore 5段階評価の5

316件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(316)

過去12か月のレビュー数: 1件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Tanya Bevan the audiologist at Hearbase…

Tanya Bevan the audiologist at Bexleyheath arranged for an urgent appointment for my uncle on the day that I do not work. She removed the wax and repaired his hearing aid every efficiently. I would recommend her.

2020年9月28日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review. Your recommendation is invaluable to us and your feedback will be passed directly to your audiologist.

5つ星のうち5の評価

Friendly professional service

The staff at Hearbase in Bromley were fantastic. Accommodated me despite a busy schedule & their service is impeccable - they always manage to take care of my problem. Their Covid-related precautions are amazing.

2020年9月27日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review. It is most pleasing to read we were able to assist you and that you found our COVID safety measures reassuring. Your feedback will be passed on directly and we hope to see you again in future.

5つ星のうち5の評価

Fiona at hearbase

We saw Fiona at hearbase at the One Ashford Hospital she made my son feel really at ease. She was very friendly and was happy to answer all my sons questions he came out with two stickers and a very big smile I would definitely recommend this service.

2020年9月23日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review. Your recommendation is invaluable to us and your feedback will be passed directly to your audiologist.

5つ星のうち5の評価

I received polite and professional…

I received polite and professional service which I will happily use again. Premises were with good COVID measures in place. Thank you

2020年9月23日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review. We are glad our COVID measures made you feel reassured and we look forward to see you again soon.

5つ星のうち5の評価

Excellent service

The whole experience has been very good. Audiologist explained the procedures and was very professional.

2020年9月23日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review. Your feedback will be passed directly to your audiologist and we hope to see you again soon.

5つ星のうち4の評価

The service is very good

The service is very good, and thorough. Staff are very friendly. But, only one of my ears had to be cleaned in the end, so there should be an reduced price option. I still had to pay full price for both ears.

2020年9月20日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review. Wax removal appointments are costed to account for the appointment time rather than specifically what is done during the appointment but any and all feedback is passed across for consideration and is greatly appreciated. We hope to see you again soon.

5つ星のうち5の評価

Very helpful and very friendly

Very helpful and very friendly. Made me feel at ease

2020年9月17日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review. It is pleasing to read you were put at ease by the store/audiologist. Your feedback will be passed on directly and we hope to see you again soon.

5つ星のうち4の評価

It is a very efficient service.

It is a very efficient service.
Highly recommend it

2020年9月17日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review, your feedback and recommendation is invaluable to us. Your comments will be passed directly to your audiologist and we hope to see you again soon.

5つ星のうち5の評価

I find all the staff that I have met…

I find all the staff that I have met very good, hanna in Canterbury is so very helpfull can’t do enough very very good

2020年9月16日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review. It is most pleasing to read you had such a positive experience and we hope to see you again soon.

5つ星のうち5の評価

KIMS Hospital and the Hearbase person…

KIMS Hospital and the Hearbase person who conducted my wife and I's hearing tests were faultless. The Hearbase person who (sorry can't remember her name) was most thorough, efficient and helpful. We felt that we had all the time in the world to discuss at length the outcomes of our tests and the options available

2020年9月16日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review. It is most pleasing that you found our services thorough and we were able to help you. Your feedback will be passed directly to your audiologist Sandra, and we look forward to seeing you again soon.

5つ星のうち5の評価

Efficient and reassuring

Very efficient, friendly and reassuring service, including after-care advice. Would recommend and use again.

2020年9月16日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review and recommendation, both are invaluable to us. Your feedback will be passed directly to your audiologist and we look forward to seeing you again soon.

5つ星のうち5の評価

These people were brilliant and I can't…

These people were brilliant and I can't praise them enough. I took my 93 year old neighbour for whom I am carer and next of kin. She experienced a sudden deterioration in hearing. Going into Hearbase in Bromley was a trauma for her as she had not been out of her home due to C-19 for several months.The audiologist recognized this and immediately arranged for a home visit the next day. This was carried out with enormous sensitivity and patience. They then referred her to her GP and we are now have an ENT appointment and have an apportionment to try out hearing aids. They were not only kind to my neighbour but also sympathetic and supportive of me. Wonderful. Thank you.

2020年9月16日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us such a positive review. It is wonderful to read you had such a positive experience and that we were able to assist your neighbour. Your feedback will be passed directly to your audiologist and we hope to see you again soon.

5つ星のうち5の評価

Great service

Great service from friendly professional staff. High quality products so not the cheapest, but you definitely get what you pay for. Highly recommended.

2020年9月16日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us such a positive review. Your recommendation is invaluable to us and your feedback will be passed directly to your audiologist.

5つ星のうち5の評価

Procedure completed efficiently with…

Procedure completed efficiently with the minimum of fuss.

2020年9月16日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review. Your feedback will be passed directly to your audiologist and we hope to see you again soon.

5つ星のうち5の評価

In the main I received exceptionally…

In the main I received exceptionally courteous and Friendly service. The only issue, if at all, is that as a first time hearing aid user with what is becoming more and more techie Solutions perhaps a little slower approach to making sure the client understands the product. I had not realised the earpiece was blue toothed to my phone and learnt by trial and error. I am sure that Ms Rodrigues covered it but I must have missed the detail.

2020年9月9日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review whilst providing us with invaluable feedback. Our audiologist do try to cover every aspect of the product during consultation but if you are ever in doubt about an aspect of an aid please don't hesitate to contact us via email, telephone, our websites chat system or even to book a follow up and we would be happy to go through everything. Thank you again and we hope to see you again soon.

5つ星のうち5の評価

I attended the Hearing Centre in…Bromley.

I attended the Hearing Centre in Bromley to have my ears syringed at a time when the NHS was unable to help me out due to Covid. The ladies were very helpful and attentive and I left feeling much better than when I arrived.

2020年9月9日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review. It is pleasing to read the staff were able to reassure you and offer a service you were expecting. We hope to see you again soon.

5つ星のうち5の評価

Disabled friendly

Am in a wheelchair and they were extremely helpful throughout my visit. I was very impressed with their professionalism and as an elderly gentleman I felt very safe with their Covid 19 precautions. Would highly recommend the practice.

2020年9月9日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review and for recommending Hearbase, both are invaluable to us. It is most pleasing to read the staff were helpful and you were impressed with the services. Your feedback will be passed directly to the store and to your audiologist, we look forward to seeing you again soon.

5つ星のうち5の評価

A huge thank you to Tracy and Anna

A huge thank you to Tracy and Anna. Fantastic service, very efficient and professional.
Would certainly recommend.

Many thanks

Tony

2020年9月6日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review. Your feedback will be passed directly to the store and to your audiologist. We hope to see you again soon.

5つ星のうち5の評価

Very happy with the service provided

Very happy with the service provided. Quick and easy during difficult circumstances with COVID-19.
Thanks very much.

2020年9月2日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us your review. It is particular pleasing to read you have a positive service and you found our COVID-19 safety measured efficient. Your feedback will be passed on to your audiologist and we look forward to seeing you again soon.

5つ星のうち5の評価

I can’t thank Hearbase enough

I can’t thank Hearbase, especially Tracy - front of house enough.When I called explaining they my ear was blocked and that Boots and Specsavers couldn’t see me until mid October, Tracy managed to squeeze.me in as I was having problems with my hearing. I then had a hearing test the following day.
Both the nurse and Audiologist were great and from now on I won’t be going anywhere other than Hearsay.

2020年9月2日
自発的なレビュー
Hearbase ロゴ

Hearbase からの回答

Thank you for taking the time to leave us review. It is most pleasing to read we were able to assist you where other providers could not. Your feedback will be passed directly to the store and your audiologist and we look forward to seeing you again in future.

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