Hearts Valley レビュヌ 

147
•
TrustScore 5段階評䟡の4.5

4.3

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I received a gold watch ring and I loved it but within a week it had water seep in and I was so disappointed but I reached out and they gave me a replacement no question asked. For the price it's grea... もっず芋る

5぀星のうち5の評䟡

When I showed the ad for the Love Letter necklace to my husband who has dementia, he immediately told me to order it from him. However, when it arrived, I was unable to open it. I contacted the compa... もっず芋る

5぀星のうち1の評䟡

ordered an item for a christmas present on 22nd November, not even showing as dispatched on the tracking. Customer services keep saying its been dispatched, but dont seem to be able to really help. ge... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I've purchased multiple times from Hearts Valley. Love the pieces and quality so much that I purchased as a gift for a friend too. I had an issue with an order within warranty and customer service has... もっず芋る

䌁業情報

  1. 宝石店

圓該䌁業による蚘述

Vintage inspired jewelry brand NYC, US


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

147件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 80に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(147)

過去12か月のレビュヌ数: 52ä»¶

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5぀星のうち5の評䟡

Hearts Valley Is Something Special

Hearts Valley has been such a great small business, from the quality of their products to the great customer service they have. Every time I reach out to their customer service line, there is always a reply within less than 24 hours and it being actual people to respond to any questions you have. Hearts Valley is a small business that I am going to be coming back to in the future many many times

2024幎2月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Magnetic Heart Bracelets

I got the magnetic heart bracelets (with the black cord) for like $29 (on sale), which is crazy inexpensive for two cute bracelets. Anyway, they’re holding up pretty well. My boyfriend really loved it and we sleep with them on every night. I take mine off to shower, he takes his off during work. Otherwise, I say they’re fairly sturdy! I did try to tighten it with my teeth and pulled off a gold end cap, but it was easy to put back on and it’s been doing good ever since! It’s super fun and cute to clasp the hearts together and we giggle every time. Also these came super quick!!!

2024幎1月12日
自発的なレビュヌ
5぀星のうち4の評䟡

Pomegranate Necklace

Ordered and received the gold pomegranate necklace. It was advertised to me on Instagram and caught my eye straight away.

Received it and noticed a few differences from the photos, albeit small ones, thus why I'm only marking the product down by one star. The necklace isn't dramatically different to the photo, but here are the key differences I picked up:

1. The chain and the pomegranate charm aren't the same shade of gold.

2. The cubic zirconias are described as "red" on the website, but in person, look more orange. The stones are still pretty though!

3. There is a small gap in the closure of the lobster clasp, so I'm wary on the necklace coming loose.

4. The jump ring that secures the pomegranate to the chain has been sealed in a bit of a wonky way.

5. The pomegranate charm will sometimes roll over with the plain gold side facing out, where the feature of the cubic zirconias is against my skin. I feel like that's difficult to control, but overall is something else I noticed.

I only noticed these inconsistencies because I'm good at spotting them, but to most, it wouldn't be too noticeable. Still a pretty necklace :) I love the red pouch it came in - it's simplistic, beautiful, and importantly, reusable. Moreover, the customer service was solid :)

2024幎1月20日
自発的なレビュヌ
5぀星のうち5の評䟡

Absolutely love this business

Absolutely love this business, jewellery quality is on another level as well as soooo cute, something that needs to be brought up is their amazing customer service, had issues with my order and they were so responsive and helpful, just perfect all round xx

2023幎12月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Great customer service

The customer service was absolutely wonderful. I had accidentally put in the wrong address when I initially ordered it, so I sent them an email about it. They not only reshipped it, but they also sent the replacement for free. If you're considering buying from this store, go for it. I have no regrets <3

2023幎11月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent customer service

Excellent customer service. I had issues shipping the product overseas and the company worked with me the whole way to resolve the issue which wasn't even caused by them! And the product itself is beautiful. Customer for life.

2023幎9月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Received my heart and was informed that


Received my heart and was informed that there would be a delay due to stock being out. They gave me the option to get something else, wait for the new supply or refund, which I appreciated very much, but chose to wait and received it in a timely fashion considering being out of stock right after I ordered.
I'm very happy with my purchase and more importantly... So was my Wife 🙂

2023幎8月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Hearts Valley ships extremely fast and


Hearts Valley ships extremely fast and efficiently! I recently had a minor issue with an order (magnet popped out of bracelet) and contacted their support team on Instagram. I received a response within the hour and they shipped out a brand new set of bracelets for me! Love the company and the quality of jewelry is amazing!

2023幎8月27日
自発的なレビュヌ
5぀星のうち5の評䟡

A+++ Customer satisfaction!!!!

Very easy to place an order, the customer service is above and beyond my expectations! The communication between Hearts Valley and the buyer is the best I've experienced in a long time from any company! And I worked in retail for 34 years! Great job!

2023幎7月21日
自発的なレビュヌ
5぀星のうち5の評䟡

They deserve MORE than 5 stars

I saw them online and fell in love with the pearls necklace and bracelet. The process went smooth, I received it very quickly after the purchase and LOVED the product. It so so pretty and delicate! Also, their customer service deserves more than 5 stars, they are attentive, responsive, friendly, and helpful! I will keep coming back for more items.

2023幎5月9日
自発的なレビュヌ

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