Was on a 6 month possible waiting list for a tracer kit via NHS (strap on ECG monitoring) Lucky enough to be able to pay myself and for £300 or thereabouts ordered a 3 day Holter trace. Device arri... もっと見る
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Great service, would recommend. ECG device was delivered promptly - fully charged and ready to go. Simple to use with clear instructions and replacement electrode pads. Pre-paid return envelope includ... もっと見る
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I'd ecg done at the Dr and was told no concern but my heart rate still low especial when in bed at night. That's why I decided to pay for 72hrs heart monitoring at home. When the result came back,th... もっと見る
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I purchased the seven day ecg after feeling dismissed by my local healthcare provider. The device arrived the following day and was so easy to use. Returning was also easy and the report received afte... もっと見る
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企業情報
当該企業による記述
We are a leading UK provider of at-home ECG Holter monitoring and 24 hour blood pressure monitoring services. With our home heart check service there’s no waiting, and no referral needed. Our ECG Holter Monitors are available in 24, 48 or 72 hour, plus 7 or 14 day. Simply create an order and we'll arrange delivery. You apply the monitor at home and wear it for the allotted time. You then return it using the pre-paid return envelope and we will perform a detailed analysis of your heart’s data. You will receive your analysis results together with a cardiologist report giving further insight into your data. Enjoy convenient, patient-centred cardiac screening in the comfort of your own home. Discover the path to better heart health with HeartTec's Home Heart Check Service. Convenient, cost-effective and quick.
連絡先
Wellbeing Clinic Essex Ltd, 132 North Station Road, CO1 1UZ, Colchester, 英国
- 03300436082
- orders@hearttecsolutions.co.uk
- hearttecsolutions.co.uk
4.7
優良
64件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FAst delvery of monitor
Fast delivery of monitor. Easy use - easy returns. Excellent service.
2026年3月28日
自発的なレビュー
HeartTec Solutions Ltd からの回答
Hi Mr Partington,
Thank you for your kind review — we really appreciate you taking the time to share your experience.
We’re so pleased to hear that everything from delivery to returns was smooth and easy to use, as we aim to make the process as straightforward as possible for our patients.
If there’s anything we could have done to make your experience a 5-star one, we’d always welcome your feedback.
Many thanks again,
HeartTec Solutions Ltd
Heart Tec solutions Service is fantastic service
Heart Tec solutions Service is an absolute gem of a find !
Excellent customer service kept informed of order delivery etc
Easy to use instructions and swift results
Thank you so much my mind reassured
2026年4月8日
自発的なレビュー
HeartTec Solutions Ltd からの回答
Hi Lisa,
Thank you so much for your kind words — it means a lot to us.
We’re so pleased to hear that you found the service easy to use and felt well supported throughout. Keeping our patients informed and reassured is incredibly important to us, so it’s lovely to know we were able to give you that peace of mind.
Wishing you all the very best, and thank you again for taking the time to share your experience.
Warm regards,
The HeartTec Solutions Team
HeartTec Solutions Ltd からの回答
Hi Kathryn
Thank you for your review! We appreciate you taking the time to leave us a review. We are so pleased you found our service helpful.
Tremendous service
Tremendous service. I was able to get results in February discuss them with my GP (20th March earliest GP appointment). It was tremendously comforting to get the results and more so when discing the nuances with the GP. I received a letter from the NHS a couple of days ago offering to fit a monitor on 20th April. That would have meant another two to three months of anxiety.
2026年2月17日
HeartTec Solutions Ltd からの回答
Thank you so much for your kind words, Wayne — we really appreciate you taking the time to share your experience.
We’re so pleased we could provide you with timely results and help give you some reassurance ahead of your GP appointment. We understand how worrying it can be waiting for answers, so it means a lot to know we were able to ease some of that anxiety for you.
Wishing you all the very best, and thank you again for choosing HeartTec.☺️
Great service and communication would…
Great service and communication would highly recommend
2026年2月26日
HeartTec Solutions Ltd からの回答
Hi Amanda
We really appreciate your review and are so happy to hear you were pleased with our service. Thanks again for using HeartTec Solutions.
Fantastically helpful and responsive…
Fantastically helpful and responsive communication from everyone I dealt with at HeartTec.
I was told by my GP I needed a 72hr ECG done, but I was due to fly at the end of the following week and there was no way I could get the test done and the report I needed to give to my travel insurance company prior to departure….. which would have invalidated my travel insurance.
I searched online and found HeartTec and contacted them immediately, I received the device the next day by express delivery and followed the clear instructions, I was then able to return the device in person and I received the full report within a day. Total time from being told I needed the test by my GP to getting the results was less than 5 whole days.
I don’t know how else I could possibly have gotten the information I needed any sooner.
Everything was very straightforward and helpful, I’m very appreciative of their proactive support. I’ll have no hesitation in using HeartTec again should I need to have another ambulatory ECG test done in the future.
2026年3月5日
HeartTec Solutions Ltd からの回答
Hi Mike
Thank you so much for taking the time to share such a detailed review — it really does mean a lot to us 😊
We’re so pleased we were able to support you at what sounds like a very stressful time, especially with your upcoming travel deadline. Ensuring patients receive their monitoring and results as quickly and smoothly as possible is something we work incredibly hard to deliver, so it’s wonderful to hear this made a real difference for you.
I’ll be sure to pass your kind comments on to the team — they’ll be delighted to hear them.
Thank you again for trusting HeartTec, and we’d be very happy to support you again in the future if needed.
Wishing you all the best,
Claire
HeartTec Solutions Ltd
HeartTec Solutions Ltd からの回答
Thanks for taking the time to leave us a review. We are pleased you were happy with our service 🙂
24hr heart monitor…
Used a 24hr heart monitor for my 16-year-old son, given very detailed results to pass on to the GP. Smooth process from start to finish - would highly recommend this company.
2026年3月9日
自発的なレビュー
HeartTec Solutions Ltd からの回答
Hi Amanda
Thank you so much for taking the time to leave us a review. We are so pleased you were happy with our service. 🙂
Many thanks
HeartTec
Prompt and simple experience
Prompt and simple experience, customer service were of great help and any emails were replied to in a timely manner. I received my results within 3 working days and the return process was very smooth!
2026年2月10日
HeartTec Solutions Ltd からの回答
Thank for your great review! We are so pleased you were happy with our service.
Thanks again for using HeartTec Solutions.
Rapid Reassurance
The time between ordering the device to receiving the Consultant Report was approximately 10 days. Such speedy reassurance is worth the cost. That in itself was reasonable. Genuinely happy with all aspects of the service from HeartTec.
2026年2月25日
自発的なレビュー
HeartTec Solutions Ltd からの回答
Hi Stephen, great to hear you were pleased with our service! Thanks ever so much for taking the time to review us and thanks again for using HeartTec Solutions.
I am very impressed with the service I…
I am very impressed with the service I received and the quality of the overall experience from delivery of the device to the comprehensive result received.
2026年2月14日
HeartTec Solutions Ltd からの回答
Hi Gordon,
Thanks so much for the great review! We are so pleased you were happy with our service.
☺️
Really impressed
Really impressed. Product and service was great. Adhesives for sensitive skill well worth extra.
2026年2月9日
HeartTec Solutions Ltd からの回答
Hi John,
Thank you for your kind review!
We appreciate you taking the time to review us and are so pleased you were happy with our service.
Many thanks again!
Ease of purchase and immediacy of report
2026年1月28日
HeartTec Solutions Ltd からの回答
Hi Lillian, thanks for taking the time to leave us your kind review.
We are so pleased you were happy with our service ☺️
Very helpful to have this faciility but difficult to use
Useful to be able to have access to heart monitor without having to travel long distances to hospital. Fast delivery and ease of posting back.
Instructions for use really difficult to follow. I had the hypoallergenic electrode pads but they actually caused a lot of irritation and once removed did not restick. The pads were difficult to place and the connections kept popping of when moving, I didn't manage to get a 72 hour trace
2026年2月6日
HeartTec Solutions Ltd からの回答
Thank you for your review Lesley.
We’re pleased you found the home delivery service convenient. Our instructions are designed to be straightforward and each pack includes a QR code linking to a detailed step-by-step video guide, which most patients find very helpful.
The electrode pads provided were hypoallergenic, but skin reactions can occasionally occur as individual sensitivity varies. If patients experience any difficulty with fitting or adhesion, we always encourage them to contact us so we can help in real time and maximise recording quality.
We appreciate your feedback.
Experience was fine but
Experience was fine . But it advises pressing middle button when having symptoms this appeared to turn the machine off so had to restart it once I realised ... they then just reported on 2.5 days even though I had put this in the comments . I also replied to the email giving results re this and had no reply
2026年1月22日
HeartTec Solutions Ltd からの回答
Hi Miranda
Thank you for your review.
I’ve checked and your email was replied to within 24 hours. We wonder whether this went through to your junk mail as it shows as being sent out end.
Either way, please do get in touch again if you require anything further and the team will be happy to assist.
HeartTec Solutions Ltd からの回答
Thanks for leaving us a great review!
We really appreciate it!
Many thanks again for using the HeartTec service.
EVERYTHING AS ADVERTISED
EVERYTHING AS ADVERTISED QUICK DELIVERY EASY TO USE AND VERY PROMPT REPLY WITH THE RESULTS
2026年1月22日
HeartTec Solutions Ltd からの回答
Hi Colin,
Thank you for your great review! Thanks for using our service.
Many thanks from the HeartTec Team
Knowledgeable staff
Knowledgeable staff, Amber and Sean were very helpful. Great service had results back within a few days.
2026年1月19日
HeartTec Solutions Ltd からの回答
Hi Peter
Thanks for your positive review! We are very glad to hear that Amber and Sean were helpful to you.
Thanks again for using our service.
Cuts the waiting out for the NHS
Cuts the waiting out for the NHS! Results were comprehensive.
2026年1月19日
HeartTec Solutions Ltd からの回答
Hi Chris
Thanks for the kind review. We are so happy to hear you were pleased with our service.
Great peace of mind service
Great peace of mind service, clear instructions and detailed follow-up report for my Doctor.
2026年1月13日
HeartTec Solutions Ltd からの回答
Hi Tim, thanks for your kind review! We are very pleased to hear you found our service helpful.
Thanks again for using the HeartTec service.
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