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5぀星のうち5の評䟡

I have Limited Systemic Sclerosis, a constituent of which is Raynaud's Phenomonen. I've worn HH's "normal" socks for several years and felt the benefits, but since discovering they produce a range o... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Ordered from Heat Holders Ireland on 21st Dec. The website states next day delivery, altogether I didn't expect this due to christmas. When I tried to call the phone number was out of service howe... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

In early December I bought seven pairs of the Original Heat Holders socks (2.3 tog - seven times warmer than standard socks). I laundered them exactly as indicated (40 degrees in washing machine, dri... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I've tried all types of wool socks and nothing compares to heat holders for warm feet. I use them for ice fishing trips to northern Minnesota and Canada. Cold feet alone, can ruin the trip but t... もっず芋る

䌁業が回答したした

䌁業情報

  1. 衣料品店

圓該䌁業による蚘述

Heat Holders: The Warmest Thermal Socks, Hats, Gloves & More. Heat Holders are quite simply the warmest thermal socks and accessories you can buy! We started out in 2008 with a vision to create the ultimate thermal sock, warmer than anything else on the market. Since then, we've used our world-leading insulation knowledge to create ranges of thermal underwear, tights, hats, gloves, neck warmers and more. We also now offer a range of products to bring more warmth right into your home, including our toasty thermal blankets, which are available in a wide range of colours.


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3.4

たあたあ

TrustScore 5段階評䟡の3.5

79件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち3の評䟡

Not happy with service

Not happy with service. They sent the wrong ones and didn't offer a refund

2026幎3月26日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear Chloe,
We are sorry to receive this review from you.
Please note we would never refuse such a return from our website.
Please contact our customer service dept via e-mail so that we can resolve: customerservices@heatholders.co.uk
Kind regards
From the Heat Holders team.

5぀星のうち5の評䟡

I have Limited Systemic Sclerosis.

I have Limited Systemic Sclerosis, a constituent of which is Raynaud's Phenomonen. I've worn HH's "normal" socks for several years and felt the benefits, but since discovering they produce a range of RP-dedicated socks, I've moved over to them and never looked back. No more blue toes for me. I cannot praise them highly enough. If they were to add gloves of the same tog rating, I'd buy them too.
I've bought two pairs of Raynauds' socks and neither can be faulted. I'd like to see more colours, but that's just me.
Excellent socks for supporting this hideous condition.

2026幎3月2日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear Lindsay Ann Wilkinson,
Thank you for your review. We are so glad to hear about the positive difference our Heat Holders Raynaud's socks have made for you :-)
The team always feel delighted to receive such messages.
You may want to consider our ladies Heat Holders performance gloves which are very warm: https://heatholders.co.uk/products/ladies-heat-holders-waterproof-performance-6-8-tog-ski-gloves-2-sizes or as an alternative Heat Holders mittens: https://heatholders.co.uk/products/unisex-marin-mittens-black or https://heatholders.co.uk/products/ladies-heat-holders-copenhagen-mittens-black
Mittens often help to keep hands warmer than gloves. One tip is to warm Heat Holders socks/gloves/mittens etc on a warm towel rail or airing cupboard say 30 minutes before using.
Kind regards
From the Heat Holders team.

5぀星のうち1の評䟡

Tried a set of the 3x socks

Tried a set of the 3x socks. Holes in heels within 3 wears. At the same time we were returning these, my wife knew I liked them and bought a set from QVC. I contacted Heat Holders, and they don't stand behind their products. Suggested I spend more money and try their Worx Socks with reinforced heels. I only wore these socks with
shoes, or with just walking in them on our wood floor. I would avoid these at all cost. Like just lighting $40 on fire. Shame, they are comfortable, but have a fatal flaw where they sewed the heel. Gets thinner and thinner in a very short time.
After I submitted this to Trust Pilot, the vendor NOW SAYS i can return for a refund. That was not the care prior to the review. Seriously, people wear out their socks differently? Holes after 5 wears. You have a quality issue with these sucks, just cop to it!

2026幎3月15日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear Ron 2,
We are sorry to read your review.
We have sold many millions of Heat Holders since 2008 with many thousands of happy & positive reviews.
But some people just seem to wear socks out far quicker than others, for whatever reason. You are welcome to return the socks for a full refund, if they don't work for you.
Kind regards
From the Heat Holders team.

5぀星のうち3の評䟡

My heat holder socks was purchased dec


My heat holder socks was purchased dec 2025, its Jan 28th 2026 and both socks already have holes in the sole of them, would give them a lesser star, but they are so comfortable and soft. I think the company should send me a new pair! I emailed the company, they replaced my socks that day!

2026幎1月27日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear Julie Gilliland,
We are sorry to hear this. Please contact our customer services team who shall try their very best to assist you.
E-mail address: customerservices@heatholders.co.uk
Thank you for at least expressing how comfortable and soft they are.
Warm regards
From the Heat Holders team.

5぀星のうち1の評䟡

Refund my money

The company don't refund my money from 4 January 2026 to this time.

2026幎1月4日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear Сергій ГПлубєв

Thank you for taking the time to leave feedback though we are sorry to hear of the issue. Whilst we appreciate you are saying you have not received your refund as previously confirmed by email, your order placed on 29 December was cancelled and refunded on 29 December as requested.

Due to data protection, we do not hold any payment details on file, the refund was issued directly to your payment provider. We have emailed you confirmation codes for this transaction, which verify that the refund was successfully processed and sent to your provider.

If you have not received the funds, the issue typically lies with the payment provider rather than an error on our side. Please contact your payment provider confirming the codes we sent you. They can trace the refund on their end. If you would like, we can resend the codes.

If you require any additional information, our customer services team will be happy to assist you. Please contact them through the email you used previously – customerservices@heatholders.co.uk

We hope your provider resolves this issue for you without any delay.

Kind regards
From the Heat Holders team.

5぀星のうち2の評䟡

Feels like the quality is declining

I have bought heat holder socks for a few years, but it feels like the quality has declined recently. Holes have appeared in the soles in my most recent pairs within just a few weeks which is very disappointing. I'm sure pairs I purchased in previous years haven't worn so quickly. Such a shame since they are lovely warm socks and come in great designs but I can't keep buying them if they get holes so quickly.

2026幎1月14日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear Sarah Shurlock,
We are sorry to hear this and promise that we have not changed our quality. Please check you have purchased genuine Heat Holders.
You are welcome to return to us and we will investigate. Please contact our customer services team: customerservices@heatholders.co.uk
Kind regards
From the Heat Holders team.

5぀星のうち2の評䟡

Such a shame

I bought the heat holders socks as I need a thinner pair of warm socks for working as a football steward in Manchester . Only after 5 wears of these socks Iwas very dissatisfied as they both got holes in! . I loved how comfy they were and I’mnow gutted ,as I now have to find another pair! They were not cheap either! The only reason I’m giving them two is purely for how comfy they were before this. Such a shame they’re not robust

2026幎1月10日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear Paul Heneghan,
We are sorry to read this. A small number of people just tend to wear holes in socks far quicker than others, for whatever reasons.
You are welcome to return the socks for a full refund.
Please contact our customer service dept: customerservices@heatholders.co.uk
Kind regards
From the Heat Holders team.

5぀星のうち5の評䟡

My #1 first choice for warm feet. 👍I've tried all types of wool socks and


I've tried all types of wool socks and nothing compares to heat holders for warm feet.
I use them for ice fishing trips to northern Minnesota and Canada.
Cold feet alone, can ruin the trip but these socks eliminate that concern.
A comfortable inner lining and I'm very impressed by how durable they are.
I have all kinds of socks in my sock drawer and my heat holders are the ones I grab first.👍

2026幎1月9日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Thank you Tim Roeschlein for such a great review :-) We really appreciate the time you have taken to share that. We are so glad to hear how Heat Holders have helped improve your experience in the cold and would like to wish you more happy fishing!
Warm regards from the Heat Holders team.

5぀星のうち5の評䟡

I can definitely recommend Heat Holders

Just placed my second order from Heat Holder's. One item was a repeat purchase, really happy with all my products. My order arrived a day earlier than quoted. I will definitely be using again in the future.

2026幎1月6日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Thank you Steve D for your positive review. We really appreciate you taking the time to write and very pleased to hear you are happy with our Heat Holders products and service.
Kind regards from the Heat Holders team :-)

5぀星のうち1の評䟡

Heat Holders Ireland

Ordered from Heat Holders Ireland on 21st Dec. The website states next day delivery, altogether I didn't expect this due to christmas. When I tried to call the phone number was out of service however after a week they did reply to my email saying the order was with GLS. Another week has passed so and still no delivery. Avoid using Heat Holders Ireland. Im not sure its a legitimate website.

2025幎12月21日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear Allison Ryder,
We are sorry for the delay which was due to the Christmas period and the parcel getting stuck with GLS. Delivery was confirmed with you on 9th January. We appreciate this was very late and can only apologise again.
Kind regards from the Heat Holders team.

5぀星のうち1の評䟡

Impossible d'obtenir des informations


⁞Impossible d'obtenir des informations sur ma commande du 29/12 2025 #5536.Aucune réponse à mes mails.
Je doute du sérieux de cette entreprise !

2025幎12月29日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear Mamoudo,
We are sorry for the delay. This was due to the Christmas & New Year holiday period. The delay was clearly stated on our website. Your order was fulfilled on the 2nd January.
Kind regards
From the Heat Holders team.

5぀星のうち1の評䟡

Unternehmen warb damit (1 Woche vor


Unternehmen warb damit (1 Woche vor Weihnachten), dass die Bestellung bis 2 Tage vor Weihnachten ankommt.
Bisher wurde das Paket jedoch nicht einmal losgeschickt

Auf eine Anfrage wurde auch nicht geantwortet.

2025幎12月18日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear Fabian Gegner,
We are sorry to receive a 1-star review from you. We endeavour to ship all parcels same or next day. We are then at the mercy of Christmas postal services. Our team always respond to genuine customer e-mails and often customers either e-mail the incorrect e-mail address or do not check their junk inbox.
Please contact our customer service team: customerservices@heatholders.co.uk
Who will always try their very best to resolve any issues where possible.
Kind regards
From the Heat Holders team.

5぀星のうち5の評䟡

HUSBAND LOVES THEM

The quality of product and the super fast and efficient response from customer services when a pair of socks were missing.. Got them the next day and it's nearly Christmas..
My husband raves about these socks.. (he only has a few pairs so guess what he is getting for Christmas)
Thank you to all of you..

2025幎12月23日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Thank you Missy Blackford for your lovely review :-)
Our team work very hard to create great products and great customer service, so words such as these mean a lot to us.
We hope your husband loves his new Heat Holders this Christmas.
All best wishes.
From the Heat Holders team.

5぀星のうち5の評䟡

Brilliant service

Brilliant service, goods arrived less than 24hrs after order placed, thumbs up to Royal mail too.
The order was a gift so no report on that yet. Merry Christmas

2025幎12月18日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear May Brooks,
Thank you so much for your positive review.
We are happy you are pleased with our service.
We would like to wish you a Merry Christmas too.
Kind regards
From the Heat Holders team :-)

5぀星のうち3の評䟡

Warm but poor stitching

I love how warm and thick the socks, hat and gloves are. The hat and gloves have a soft fleecy inner which is lovely. The socks are a little rough on the inside. It is a shame the women's socks only come in one size, two sizes at least would have been useful as they are a bit small for me. I bought the gloves in a large and they are a tiny bit short on my fingers, I now wish I had bought a man's size. My main issue is the quality of the stitching and lining. The inner lining is peeling off at the top of the socks, separating from from the outer layer. There is loose threading on the outside of my hat which is in danger of unraveling. I have not even washed them yet and am nervous to do so.

2025幎12月10日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear Jasmin,
Thank you for your review.
Please note we do offer various Heat Holders sock options in a UK size 12œ-3œ:
https://heatholders.co.uk/collections/kids-socks
We are surprised you have expressed you feel our Heat Holders socks are rough inside. Most people love them for their softness.
For any issues please contact our customer services dept who will assist as best they can to resolve: customerservices@heatholders.co.uk
Kind regards
From the Heat Holders team.

5぀星のうち5の評䟡

Amazing customer service and fabulous warm socks!

I have worn heatholders for the last 10 years now and the 2.3 tog thick socks never disappoint! They are cosy and so warm, and now they even come in loads of different colours and styles! My parcel was left outside my house by the postie ands sadly taken by a nasty passer-by! But heatholders kindly sent me out a replacement of my order in a very swift manner and the customer service reps couldn't have been more helpful resolving the issue. I will definitely be ordering again. In fact I asked my mum for some thermal heat holder gloves for Christmas, I cant wait to wear them! 5 STAR, HIGHLY RECOMMEND!

2025幎11月19日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear Katherine Fortnum,
Thank you so much for your wonderful review.
We are so glad you enjoy Heat Holders and happy with our customer services team, who do indeed try their very best.
We really appreciate the time you spent to share your experience.
We hope you love our gloves too!
Kind regards
From the Heat Holders team :-)

5぀星のうち1の評䟡

Develop holes after a few wears

Lovely and warm but develop holes in no time, after a few wears.. My shoes are not ill fitting. I have about 4 pairs and it's the same for all of them. At first I thought it was just bad luck and then noticed it kept happening. They aren't cheap, I won't be buying them again.

2025幎11月15日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear Kay Thomas,
We are sorry to receive a 1 star review from you, though as you expressed the Heat Holders you purchased from us are lovely and warm.
You are welcome to contact our customer service dept to see if we can understand better and rectify the situation: customerservices@heatholders.co.uk
Kind regards
From the Heat Holders team.

5぀星のうち5の評䟡

The problem with my order was resolved


The problem with my order was resolved really promptly and the product is fantastic great customer service would highly recommend Heat Holders

2025幎11月11日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear Lynda Lewis,
Thank you for your positive review.
We are sorry there was an issue but glad we managed to resolve promptly for you and to your satisfaction :-)
Kind regards
From the Heat Holders team.

5぀星のうち5の評䟡

Very impressed, highly recommend

Very impressed with both the products and the business. Easy to order items and they arrived quickly. I love the fact that it’s straightforward to get a refund and replacements (I ordered different sock thicknesses so I could decide which suited best.) The products are great - I especially love the Willow thermal gloves I’ve ordered, I have developed Raynaud’s disease and they really make a difference and are well made. The reward scheme is a lovely bonus too!

2025幎11月4日
自発的なレビュヌ
Heat Holders ロゎ

Heat Holders からの回答

Dear Customer
Thank you so much for your positive review :-)
We are so glad you like your Heat Holders products. Many people who suffer with Raynaud's tell us how much they love and benefit from Heat Holders. It is why we partner with SRUK, to help and reach out to sufferers.
One "hot" tip is to try and safely warm Heat Holders before wearing, such as a towel rail or airing cupboard. It will warm up the trapped air giving them a boost before wear ;-)
Kind regards
From the Heat Holders team.

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