Excellent!
2026年6月3日
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企業情報
当該企業による記述
Independent eco-friendly flower, gift and plant shop in Heaton Newcastle Upon Tyne. The largest selection of plants in an independent store. Using locally grown and UK grown sustainable flowers & foliage during the allowing seasons spring - Autumn. All packaging’s either fully recyclable or biodegradable. We provided beautiful hand crafted unique arrangements for all occasions. We take pride and commitment in creating beautiful eco-friendly farewell and wedding floral arrangements. We do encourage pre orders but we always have beautiful bunches available in-store along with lots of sustainable gifts, greeting cards and plants. Wedding flower consultations available or fill in our quote form.
連絡先
96 Heaton Road, NE6 5HL, Newcastle Upon Tyne, 英国
- 01916760304
- hello@heatonflora.co.uk
- heatonflora.co.uk
4.4
優良
14件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wedding flowers
Gemma made us some absolutely beautiful flower bouquets for our wedding as well as gorgeous flower crowns! The flowers exceeding our expectations and looked stunning on the day.
2026年4月11日
Great experience
Fantastic communication about my order. Would definitely recommend this florist. Thank you
2026年4月1日
Heaton Flora からの回答
Hello Jane,
Thank you for your feedback - I really appreciate you taking the time and that your friends enjoying their beautiful Orchid.
Gemma
Not great value.
I didn’t think the picture of the flowers on the website matched the flowers that were delivered. I paid £40 and expected more.
2026年4月3日
Heaton Flora からの回答
Hello KN,
Thank you for your feedback - I really appreciate you taking the time to share it.
I'm so sorry to hear the bouquet didn’t meet your expectations. The seasonal bouquets are intentionally designed to be unique, using the freshest flowers available each week. This means that flower varieties, colours and overall appearance will naturally vary, and the images on our website are there to reflect the style rather than an exact replica.
I do take great care to ensure all of the bouquets are full, balanced and reflect the value paid, so I'm very disappointed to hear you felt this wasn’t the case on this occasion especially at a peak time (Easter).
If you’d be happy to, please feel free to get in touch directly— I would really value the opportunity to better understand your feedback.
I will make sure the website is more clear on the seasonal descriptions with photos being a guide.
Thank you again,
Gemma - Heaton Flora
Mothers day flowers delivery
Was really easy to send flowers to my mam for mothers day whilst I'm in America. They were gorgeous, and my mam was really happy. Great shop.
2026年3月15日
Heaton Flora からの回答
I’m so glad your Mam liked her cat safe flower arrangement for Mother’s Day. Thank you so much for your review and for ordering!
Gemma
Heaton Flora からの回答
I’m so glad you found the website accessible and the flowers were enjoyed. Thanks for a great review, it means a lot.
Gemma
Beautiful flowers, flexible pickup
Ordered a gorgeous bouquet of cat-safe flowers for pickup recently. The booking system allowed me to select a pickup time of 9am, which as it turned out was outside of opening hours - but they gave me a call to confirm the booking regardless and opened a little early to honour the booking. Really friendly service, beautiful flowers. Pleased to have such a good local florist.
2026年3月4日
Heaton Flora からの回答
Thank you so much Kelton. I really appreciate you taking the time to leave a beautiful review. I’ve fixed the little hiccup on the site, so hopefully it won’t happen again but I will always honour a customers order. Thank you so much for ordering cat-safe flowers. I look forward to creating your next bouquet.
Gemma
Very easy and nice flowers
2026年2月10日
Heaton Flora からの回答
Amazing review, that’s what I hope to achieve. Thanks so much for your review Carl, I hope to see you soon!
Gemma
This is a gorgeous little flower shop
This is a gorgeous little flower shop - with really interesting plants , pots , gifts and accessories and wonderful flower arrangements.
The Lady who runs it works incredibly hard and is always friendly and ready to help!
A lovely shop
2025年12月23日
Heaton Flora からの回答
A grafter spots another easily! Thank you so much for leaving a review, I really appreciate it. Hopefully see you soon fellow Heatonian,
Gemma
It was great to be able to use a…
It was great to be able to use a florist local to my sister in Heaton. She was thrilled with her bouquet
2025年12月8日
Heaton Flora からの回答
I’m so glad your local sister was happy with her bouquet. Thank you so much for ordering! I appreciated the review, greatly.
Gemma
I absolutely love this flower shop
I absolutely love this flower, plant and gift shop! I get my Christmas wreath here every single year (previously fork in the rose) and it never fails to amaze me — it always lasts well past New Year. I always go to Gemma whenever I need a bouquet; her work is beautiful and consistently top quality. There’s also a lovely selection of thoughtful gifts, perfect for any occasion. And of course, Monty the shop dog is incredibly cute and always happy to help greet customers! Highly recommend. 🌿💐🐾
2025年12月6日
自発的なレビュー
Heaton Flora からの回答
Monty loves his little cuddles with you! Thank you so much for an amazing review, it means the world being a small new business. Can’t wait to make your next wreath (not wanting to rush time!) see you next time.
Gemma
Beautiful festive front door swag
Beautiful festive front door swag. Always so thoughtfully done, asked if the ribbon colour could be matched to my door - this wasn’t a problem at all. Will be ordering my festive flowers for next week which are always fabulous. So pleased to see the business thriving 🪴
2025年12月2日
Heaton Flora からの回答
Hello Tibbsy,
Thank you for your feedback—I really appreciate you taking the time to share it.
I always enjoy making your seasonal Christmas door wreath every year and so glad you found the new shop location! I loved the swag last Christmas, I think I might extend my collection this year.
See you next time,
Gemma
Really lovely shop
Really lovely shop. Flowers always last ages, much longer than any others I've seen.
2025年10月13日
自発的なレビュー
Heaton Flora からの回答
Hello Michelle,
Thank you for your feedback—I really appreciate you taking the time to share it.
I'm so glad you the floral arrangements last ages! I take great pride in my floristry care which reflects the quality of vase life.
See you next time,
Gemma - Heaton Flora
Beautiful flowers
I get a regular order of flowers and they are always fresh, beautiful and interesting.
2025年9月6日
Heaton Flora からの回答
Hello Sarah,
Thank you for your feedback—I really appreciate you taking the time to share it.
Always happy to arrange your regular flowers, see you next time.
Gemma - Heaton Flora
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