Hellamaid - Cleaning Services Toronto レビュー 7

Booked in a deep clean in Toronto for our condo near King West before family came to stay. Tania and Rosalie were very picky about the blinds, the baseboards, the inside of the microwave, everything. It hasn't looked this good since we moved in.

The website made it really simple to book a one-time house cleanings in Toronto for our place in Leslieville. Got a confirmation right away and the team showed up exactly on time. Mei and Joanna were friendly and efficient. Will use again.

Lina and Priya cleaned our Etobicoke home last week. Both were friendly with our dog, which I always appreciate. Got a text when they were on the way and another when they were done. Small things but they matter for a maid service in Toronto.

Helped during a stressful move
We were moving out of a rental in North York and ran out of time to clean ourselves. Hellamaid squeezed us in on short notice for a move-out cleaning in Toronto and the crew handled the whole unit in about three hours. Landlord had no complaints.

Standard clean for our 2-bedroom in midtown Toronto. Nothing flashy, just a solid, professional cleaning service in Toronto at a reasonable price. The kitchen and washrooms came out spotless.

Very disappointed with my experience.
I booked a 3.5-hour cleaning service for $215 expecting a thorough job. Instead, only about 2.5 bathrooms along with the foyer, kitchen, and laundry room (roughly under 500 sq ft) were cleaned, and even those areas were not cleaned properly.
Several basic tasks were missed. The kitchen backsplash and cupboards were not cleaned, the laundry room sink was left dirty, and the main floor living and family room floors were not vacuumed or mopped. The kitchen centre island, TV stand, and tables were also not wiped. In one of the bathrooms there was still visible grime and mold left in the floor tile grout after the cleaning.
The company advertises a 100% satisfaction guarantee and advertise to ensure that they re-clean. When I raised these issues, they declined to return for a re-clean and instead offered a $60 refund on a $215 service, which I do not feel fairly reflects the quality of the work.
I chose this company because of their advertised guarantee and strong reviews, so this was disappointing. I hope the company improves how situations like this are handled.

We booked Hellamaid in Toronto for a standard clean before a busy work week. Walking into a fresh, tidy home felt amazing. Hannah and Lisa were polite, efficient, and didn’t miss the small details. Would definitely recommend.