Zeer slechte ervaring met dit bedrijf! Mijn zoontje van 7 had per ongeluk een bestelling geplaatst van ongeveer €60. Ik heb direct contact opgenomen om de bestelling te annuleren. De medewerker g... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Falsely advertise 1-2 days delivery. I placed an order on Saturday. They won’t answer the phone or respond to emails. Delivery came Wednesday evening after I advised I would be raising a dispute wi... もっと見る
Terrible customer service. Poor customer experience. Stick to your reputable retailers like Dan Murphy’s to avoid disappointment. I placed an order over a week ago and received no information that my... もっと見る
rotbedrijf , bestelling van 50 euro is niet bezorgd. Man schreeuwde door de telefoon dat hij gaat niet bezorgen, ik wilde mn geld terug toen hij heeft de lijn afgebroken. oplichters, hoop ik dat meer... もっと見る
企業情報
当該企業による記述
Independently owned Liquor Marketplace, delivering alcohol to your door across Australia at low prices. Buy Now Pay Later at No extra cost.
連絡先
2 Percival Road, , 2164, Smithfield, オーストラリア
- customerservice@hellodrinks.com.au
- hellodrinks.com.au
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer Service was very responsive in…
Customer Service was very responsive in keeping me informed if my order to a remote location.
Goods arrived as ordered with no breakages. Will no doubt order from Hell Drinks again.

Hello Drinks からの回答
Excellent service
Excellent service in correcting an error with our order to our wonderful friends in NSW. Would highly recommend the company. Many thanks too, go to Hazel for your support! Merry Christmas to all.

Hello Drinks からの回答
Great service
I ordered 5 bottles of whisky.
The bottles were dispatched very rapidly, but unfortunately the wrong bottles had been sent out.
I contacted Hello Drinks and was quickly attended to and had the correct order sent out.
Hazel was great to deal with.
Prices and service are amazing.
The incorrect delivery was understandable given the number of bottles and the silly season.
Will use them again

Hello Drinks からの回答
8th Order with Hello Drinks
8th Order with Hello Drinks, always been a smooth experience.

Hello Drinks からの回答
Browsing and then buying is a simple…
Browsing and then buying is a simple and clear process. Easy as can be. Afterpay permits a low impact financial input into the process.

Hello Drinks からの回答
I'm so glad I tried Hello Drinks
I'm so glad I tried Hello Drinks. Their service is amazing and the bottles were very well packaged, no way were they ever in danger of being damaged. Cannot fault these guys, prices are amazing and I will definitely be back. Do not hesitate to give them a go, you'll be pleasantly surprised

Hello Drinks からの回答
Great prices plenty of stock
Great prices and plenty of specials and plenty of stock I would shop at any other store I’m a very happy customer and recommend anyone to shop there first

Hello Drinks からの回答
Late gift with no card
Unfortunately the gift didn't arrive until Friday 22 October and there was no card with message I'd requested. Luckily I called to check if they had received as they had no clue who it was from or why they were getting it.
Fantastic online purchase experience
I’ve been a regular customer here for quite a while now and whilst there have been some issues with the website along the way, I’ve never been deterred and I found my buying experience yesterday to be the quickest and easiest one yet. My item selection was there at the top of the page; my details were pre-filled when I got to checkout and I was given a shipping rate immediately. I always use Afterpay as my method of payment and I never have any issues with that. Overall I’m extremely happy with my experience and I look forward to next time.

Hello Drinks からの回答
Easy to use never used it before…
Easy to use never used it before hopefully it works well

Hello Drinks からの回答
HelloDrinks is the quality guarantee.
HelloDrinks is a quality guarantee.
I purchased approx. $300 of equipment and alcohol which was delivered within 5-7 business days as estimated, even with a country-wide delay I received my orders surprisingly quickly! I had some concerns about the courier for one of the packages that I addressed with the HelloDrinks team, but they made me very comfortable by assuring me of their insurance policies and the planned procedure that’s being used to provide customers with a product or refund guarantee.
When I made the purchase I’d expected a longer delivery time considering we’re experiencing a global pandemic, so I was very relieved to receive both of my orders within a week and without any issues.
The unbreakable glasses and cocktail tools are high quality, they’re exactly what I was expecting, maybe better.
If I were to summarise..
• Quality Products • Fast Delivery • Friendly & Efficient Customer Service Guarantee • Australian Owned • Affordable Prices • Flexible Payment Options Available
Everyone who’s reading should be sure to check out the upcoming premium same day delivery service coming to Adelaide, I’m personally excited.
It was a pleasure purchasing from HelloDrinks, I’ll definitely do it again.
Great job!

Hello Drinks からの回答
HelloDrinks is a quality guarantee.
HelloDrinks is a quality guarantee.
I purchased approx. $300 of equipment and alcohol which was delivered within 5-7 business days as estimated, even with a country-wide delay I received my orders surprisingly quickly! I had some concerns about the courier for one of the packages that I addressed with the HelloDrinks team, but they made me very comfortable by assuring me of their insurance policies and the planned procedure that’s being used to provide customers with a product or refund guarantee.
When I made the purchase I’d expected a longer delivery time considering we’re experiencing a global pandemic, so I was very relieved to receive both of my orders within a week and without any issues.
The unbreakable glasses and cocktail tools are high quality, they’re exactly what I was expecting, maybe better.
If I were to summarise..
• Quality Products • Fast Delivery • Friendly & Efficient Customer Service Guarantee • Australian Owned • Affordable Prices • Flexible Payment Options Available
Everyone who’s reading should be sure to check out the upcoming premium same day delivery service coming to Adelaide, I’m personally excited.
It was a pleasure purchasing from HelloDrinks, I’ll definitely do it again.
Great job!
Amazing customer service
Quick to ship, unfortunately there was an issue with the shipment being damaged with the courier, but I was contacted quickly and a replacement had already been sent. I will definitely be ordering again!

Hello Drinks からの回答
The item took at little longer to…
The item took at little longer to arrive than expected, but once I got in touch with customer service their service was outstanding.
They got the item to me straight away, great experience.

Hello Drinks からの回答
I’m very pleased that my Enquiries was…
I’m very pleased that my Enquiries was sorted great communication value for money I recommended Hello Drinks to my friends
Thank you for your service

Hello Drinks からの回答
Poor shipping and delayed refund process
I ordered on 26th of June, expected delivery was on 3rd July, order never arrived, hello drinks blamed Auspost for misplacing the order, after many emails and a bad review someone from the team called and still delayed the refund process for a week stating that in the past they had instances like this where they refunded the customer and somehow the order was delivered(this is not customers problem, it’s their courier partners and their issues, how can they hold your money). In total I had to wait more than 20days to get my money back, I should have read the reviews before ordering, I saw similar reviews about their poor shipping process. EOD when as you order like a customer the only expectation is that your order will be delivered.
I will not recommend this company, if you are looking for a decent delivery time, only order if you have a lot of time to wait for the delivery.
Great gift idea!
Hello Drinks provided a way in which I was able to send a nice bottle of Scotch to my father in NSW for his birthday from my home in London.
Great customer service - highly recommended.

Hello Drinks からの回答
Highly recommended
I’ve been a repeat customer of Hellodrinks and would highly recommend. Great selection of beers that I can’t source locally and very good deals offered regularly.

Hello Drinks からの回答
Great Company .
The original order was short , hellodrinks corrected the mistake immediately . Very good company to work with .

Hello Drinks からの回答
Ordered beer in November and not…
Ordered beer in November and not arrived. Very little communication from company. No refund as of yet. If you want someone to steal your money, this maybe not a bad idea.
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