HelloSlippers レビュー 235

TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Me gusta la marca pero esta última compra el Producto se resbala el pie en la parte interna cuando se moja de ahí en fuera está espectacular Que saquen los modelos tradicionales que parecen chancla... もっと見る

5つ星のうち5の評価

The hedgehog slippers are adorable. I love them. They are really comfortable. I ordered a size smaller than I usually wear because they didn't have my size in stock so they are a bit tight, but they a... もっと見る

5つ星のうち5の評価

I just got my HelloSlippers Burgerstock slippers, and they’re seriously the cutest! If you love fun, quirky stuff, these burger-themed slippers are a must-have. They look like birkens but with a p... もっと見る

5つ星のうち5の評価

Absolutely love my burger stocks! When I received my first order I was so excited and started wearing them around the house right away, but by the third day the bottoms started to peel off. When I sho... もっと見る

企業情報

  1. 靴屋
  2. 衣料品店

当該企業による記述

Fashionable, innovative, and top-graded quality slippers and sandals.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

235件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

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5つ星のうち1の評価

DO NOT TRUST THEM OR THEIR DELIVERY…

DO NOT TRUST THEM OR THEIR DELIVERY SERVICE YUNEXPRESS!!!

I wanted to order a few pairs of their slippers and socks but wanted to be sure it was worth it so ordered a pair of cute slippers and was soooo excited to receive the slippers. I checked the tracking and it says they were delivered two days ago but they were NOT. I didn’t receive them and they weren’t stolen or lost either. I was home all day long. They just weren’t friggen delivered yet for some reason checked off as delivered.

According to their policy they take zero accountability for their awful shady delivery service too so DO NOT TRUST THEM. Chances are you won’t even receive your order and according to their policy they won’t even send a new pair.

2022年10月15日
自発的なレビュー
HelloSlippers ロゴ

HelloSlippers からの回答

Dear customer, the courier left the package at your apartment and provided photos for proof of delivery. One of our agents will contact you and provide assistance to help you locate the package.

5つ星のうち5の評価

Very good brand of slippers

Very good brand of slippers! I can never do without it again! The proof is that I use one of the pairs I bought! (the Chunky Shark Puff)💖✨️🌌

All EVA slippers are very good quality and durable! It's the truth !

2022年10月11日
自発的なレビュー
5つ星のうち5の評価

Greate!

As shown in the pictures! Perfect for being inc home, it's like stepping on a cloud

2022年8月23日
自発的なレビュー
5つ星のうち5の評価

CHANCLAS CÓMODAS Y DIVERTIDAS

SON UNAS CHANCLAS MUY CÓMODAS Y DIVERTIDAS. HE COMPRADO 4 PARES PARA MIS SOBRINOS E HIJOS Y LES HAN ENCANTADO.
HE TENIDO UN PEQUEÑO PROBLEMA CON UNO DE LOS MODELOS Y ME LO HAN SOLUCIONADO RÁPIDAMENTE. ASI QUE....VOLVERÍA A COMPRARLAS SIN DUDARLO

2022年9月26日
自発的なレビュー
5つ星のうち4の評価

So cute!

The slippers I ordered are so adorable! It took them about 3 weeks to arrive (Australia). I ordered a size up from what I would usually get and they fit very snug, I probably could have gone up another size. They're nice and spongey and comfortable. Overall, I really like them. I was happy with the overall experience and I will be buying more from Hello Slippers.

2022年9月22日
自発的なレビュー
5つ星のうち1の評価

Poor customer service

They used an extremely poor quality freight company (Google 'PFL logistics review' to check these jokers out) who didn't ring our doorbell and left the package in an unsecure location where it was promptly stolen.

After contacting them for assistance we were stonewalled by 'Mandy' and told they don't take responsibility for the actions of the couriers and couldn't provide any assistance.

Psst, if you are using an unprofessional shipping service, that's on your company.

We've now had to raise a paypal dispute, definitely a poor experience and can't recommend.

2022年9月8日
自発的なレビュー
HelloSlippers ロゴ

HelloSlippers からの回答

Hello Randolph, the courier left the package in your mailbox and provided photos that the driver took to show proof of delivery. We are more than happy to provide assistance to help you locate the package and are sorry to hear that it's stolen. However we do not reimburse orders that have been confirmed as delivered by the courier and are reported stolen.

5つ星のうち4の評価

Awesome customer service/response time, shoes arrived timely, and the quality has been great so far!

I ordered 5 pairs of slippers on August 8th and received them on August 20th. When I initially placed the order, I had chosen the size of the shoe for my first pair, which was auto-selected for my next pairs after that first one. I didn't realize until after I placed the order that I never chose the size for any of the 4 other pairs. I had to reach out to customer service through email after finding that there is no number to call or option to cancel or edit the order. I sent an email to support at 2PM on the same day and received a response at 7PM that day as well. I let them know the sizes I needed and the order was updated with no issues.

I have two complaints for this company. First is that, when adding the shoes to the cart, there needs to be a requirement to choose the size of the shoe. Second is that there is at least an option to change or edit the order even if it's within a 30 minute time frame after the order is placed.

Awesome customer service/response time, shoes arrived timely, and the quality has been great so far!

2022年8月26日
自発的なレビュー
5つ星のうち5の評価

Great Product and the Best Customer Service I've Experienced in Years!

I purchased the panda shark slides to use as house slippers. First I'll say they are incredibly comfortable, non slip on hardwood/ceramic tile, and absolutely adorable! Unfortunately, when they arrived there was tear in the shipping envelope and the panda figures on the top had been damaged. I couldn't find replacement panda figures for sale on their site so I reached out to customer service to ask if I could purchase replacements because the slipper was fine so I didn't want to buy a whole new pair (the pandas are removable). They got back to me right away and requested photos of the damage which I sent along. Rather than offering new pandas they instead offered me a 50% refund and I keep the slippers or they will send me a whole new pair free of charge! I chose the replacement pair and recieved tracking info within the hour! I couldn't believe it! I haven't experienced customer service this good in years! I'd happily recommend this company! They make a great product and if anything goes wrong their customer service team has you covered and then some!

2022年8月5日
自発的なレビュー
5つ星のうち5の評価

Excellent customer service!

I mistakenly ordered the wrong size of slippers and emailed their support helpline inquiring if I could have the correct size shipped. They were extremely friendly, responded quickly and got me the size I wanted. Thanks guys!

2022年8月3日
自発的なレビュー
5つ星のうち5の評価

Quick, quality, and super cute

I was cautious with this site at first... just like any other ad you see on instagram, but did some research and everything looked good so I ordered the Eulalia green bunny slippers.
The shipment and delivery were quick! Only took 8 business days to arrive. Their communication was great too. Sent a personalized email thanking me for my order and promptly replied to my emails (one just to thank them for reaching out to me, and another asking how to leave a review on their website once the slippers arrived).
Overall quality is good. Nice materials, looks like the photo on the website, very cute and comfortable. Sizing (US 6-7.5) is great for the length and width of my feet, but some room on top so I probably could've gone with 1 size smaller. I see others have also suggested ordering 1 size down, especially if you're inbetween sizes.
The free pair of socks that came with my order are also a nice little gift and cute.
I will definitely be ordering from them again in the future if this level of service and quality remains.

2022年7月15日
自発的なレビュー
5つ星のうち1の評価

Wrong color way

I ordered 3 pairs of slippers, 2 of which were perfectly fine. It was the shark slippers that came that were completely different than what I ordered. I ordered the light to dark gray gradient color way and instead received what looked like the regular black shark slides that were spray painted halfway white. I contacted customer service to get a refund so I could rebuy them. The response was that they didn’t meet the criteria for a refund/return. I said I just want to return them so I can get what I actually ordered and they responded with a 50% off offer for my next pair. I just want what I ordered.

2022年7月2日
自発的なレビュー
HelloSlippers ロゴ

HelloSlippers からの回答

Hi Hadley, we are terribly sorry about that! One of our agents will contact you and resolve the issue to your satisfaction.

5つ星のうち5の評価

Good deal

Good deal, it takes very little time for my order to arrive and the flip flops are of very good quality and very comfortable, I would make another order.

2022年6月14日
自発的なレビュー
5つ星のうち5の評価

Super cute and comfy slippers!

I got three pairs of slippers from them and they all were cute and comfy. I got the shark slippers the clogs and fuzzy slippers. I also got a free pair of avocado socks for free. They all fit, I’m a size 9.5-10 so I got the size 9-10. I think next time I will size up on the closed toe slippers just because I like a little more toe room. Shipping took about 3 weeks. When it arrive my slippers were bunched together in a bag with tape, I guess they were out of boxes. When I opened my package there was a strong spell mixed like paint and something chemically but the smell went away in about 10-30 mins. Overall I will buy again.

2022年5月11日
自発的なレビュー

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