HelloSlippers レビュー 235

TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Me gusta la marca pero esta última compra el Producto se resbala el pie en la parte interna cuando se moja de ahí en fuera está espectacular Que saquen los modelos tradicionales que parecen chancla... もっと見る

5つ星のうち5の評価

The hedgehog slippers are adorable. I love them. They are really comfortable. I ordered a size smaller than I usually wear because they didn't have my size in stock so they are a bit tight, but they a... もっと見る

5つ星のうち5の評価

I just got my HelloSlippers Burgerstock slippers, and they’re seriously the cutest! If you love fun, quirky stuff, these burger-themed slippers are a must-have. They look like birkens but with a p... もっと見る

5つ星のうち5の評価

Absolutely love my burger stocks! When I received my first order I was so excited and started wearing them around the house right away, but by the third day the bottoms started to peel off. When I sho... もっと見る

企業情報

  1. 靴屋
  2. 衣料品店

当該企業による記述

Fashionable, innovative, and top-graded quality slippers and sandals.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

235件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Perfect boots for snowy cold days

I purchased the chunky shark boots, and they arrived in exactly 3 weeks, which was sooner than I expected. They fit perfectly and are super warm. They are adorable, everyone I pass in them comments on them. Very satisfied, and cant wait till I can get a pair of the slides when the weather warms up.

2022年12月29日
自発的なレビュー
5つ星のうち1の評価

Buyer beware.

What you see in their thumbnails and pictures is not what you get. These are the cheapest slippers I’ve ever had, terrible quality, and way overpriced. Not worth it, 0/10.

2022年12月27日
自発的なレビュー
5つ星のうち1の評価

paid but not received

paid but not received, very poor correspondence . These were a present for Christmas which is a shame they are fast to take the order and money and not back it up with any sort of service. will
never use again
Whilst they are quick to respond on here asking me to email them, I have e mailed several times and nothing was resolved! The product has arrived finally, I wouldnt say the quality was great at all. So still would not use them again.

2022年12月24日
自発的なレビュー
HelloSlippers ロゴ

HelloSlippers からの回答

Hi Jane, would you mind shooting us an email at support@helloslippers.com with your order number and one of our agents will look into the issue.

5つ星のうち1の評価

I did not receive my package

I did not receive my package and the email said it has been delivered. I was at home the entire time and would've known if someone came to the door. My order number is #66007. I know I'm not the first person to experience this. I would like this issue resolved or a full refund of 6 slippers in total. This is yunexpress delivery.

Update Dec 30.
Definitely a scam. DO NOT BUY! Not worth it. very difficult to get a refund. Tells me to contact the the delivery company and its very difficult for them to get a hold of them. Sounds very convenient that you cant get a hold of them. It's not my job to go searching for my package in my neighbor or call the delivery company. What a joke. It's money down the drain. I hope this review helps people not become prey to this and support legitimate companies that will actually deliver what you paid for.

2022年12月13日
自発的なレビュー
HelloSlippers ロゴ

HelloSlippers からの回答

Hi Hannah, we are sorry that you have experienced this. One of our agents has contacted you and they will resolve the issue to your satisfaction.

5つ星のうち5の評価

Hello

Hello! I ve just got my package, it arrived relatively fast having in mind im from Romania.
I want to say that they re so soft it feels like ure walking on a cloud. I love the design, color and accesories, and thanks for the socks!!! Love them!

2022年12月11日
自発的なレビュー
5つ星のうち5の評価

Comfy, cute and quick

I ordered very near the end of October and wasn't expecting to see these slippers for a while. They got here in time for me to ship them forward for Christmas!

Anything that glows in the dark has my immediate attention and that factor does not disappoint. They glow quickly after exposure to bulb light but sunlight takes them next level.

They are comfy yet rugged and I was concerned the material would make my feet sweat but they don't.

They're a really outstanding and delightful purchase.

2022年12月8日
自発的なレビュー
5つ星のうち5の評価

Unique indoor slippers

The range of products that they offers are really cute. The two products that I purchased are comfortable and adorable. I also received two pair of socks with my purchase and they’re off great quality. I will be shopping more from Hello Slippers in the future.

2022年11月18日
自発的なレビュー
5つ星のうち5の評価

In love with Hello Slippers

They are so kind, I just received my slippers and I am in love and they were so great with customer support when I accidentally put the wrong address for my order, it was so easy to get it switched, I will say that they could work on replying faster but other than that my experience was absolutely lovely

2022年11月17日
自発的なレビュー
5つ星のうち4の評価

Overall good experience

I ordered 4 pairs of slippers as Christmas presents. I was a little worried because this company uses Lasership in my area for US shipping. All orders arrived. One pair of slippers arrived with a torn product bag and the outer bag looked taped, but the actual slippers appear undamaged.

I took 1 star off because the slippers could have been packed better. There was absolutely no packing materials other than a flat outer bag. The shark fins dent easily, so they looked a little mushed. Still cute slippers, a little pricey for the quality, but honestly no regrets on this purchase.

2022年11月9日
自発的なレビュー
5つ星のうち1の評価

Zero customer service! Not "quality" slippers

Deserving of one star. I bought a pair of baby blue sharks for my daughter's 10th Birthday. Two months later, the paint is wearing off and she loses one of the fins. I contacted customer service explaining the situation. Their response was essentially, "sorry you're unsatisfied with your purchase and for the loss of the fin but here, you can buy new fins or new slippers". I'm sorry, but why would I buy anything from your business again, especially if there's a likelihood the fins will just fall off from walking and the paint just wears right off. I offered a compromise of just sending us a replacement fin and was told no. Long story short, customer service is crap & these are not "quality" slippers as advertised.

2022年11月6日
HelloSlippers ロゴ

HelloSlippers からの回答

Hi K.T., customer satisfaction is always our first priority, however we don't provide free fin replacements if the warranty period expired.

5つ星のうち5の評価

I got the slippers for myself and my…

I got the slippers for myself and my daughter and we love them! The shark slides are cute and comfy, and the best part is you can take the fins out and replace them with different colors/styles! We bought some extra fins and oh my gosh they are sooo cute 🥰 These would definitely be the funnest holiday gifts for my friends💕

2022年10月22日
自発的なレビュー
5つ星のうち1の評価

These slippers aren't true to size(they…

These slippers aren't true to size(they are too small), so if you order the size you usually wear and it doesn't fit they won't return or give you a refund. So, you're basically left with slippers that are too small to wear and you are out however much you spent on them. Also, I ordered 4 different slippers and each one smelled like burnt plastic/ hard chemical smell. I really don't want those chemicals/plastic anywhere near my feet.
Also this is specific to the cloud slippers (2 different pairs) but they are a hard plastic, not at all soft like they advertised it to be.

2022年10月14日
HelloSlippers ロゴ

HelloSlippers からの回答

Hi Kim, could you please provide your order number or email address. One of our agents will contact you and resolve the issue to your satisfaction. Thank you!

5つ星のうち1の評価

TERRIBLE SERVICE

Do not trust them. From what I see and my personal experience, they care very little about customer service they clearly don’t have customer protection laws like we do. Make sure you read the return policy carefully as they do no accept any kind of exchange including sizing (stated in the policy) it also mentions that any defect they will evaluate and decide whether it’s eligible or not… Well I guess no case is eligible. I ordered a pair that came with paint missing on the teeth, and paint splatters and they refused to exchange them (I didn’t even want my money back) all they offered was 50% off my next purchase but why would I purchase again if I am not satisfied?? They mentioned in my previous review that they would get back to me and make sure I was satisfied but it’s complete bull***t, it’s been a week and no other offer but the original 50% my next pair… They clearly care more about bombarding your instagram with ads rather than satisfying their existing customers.

2022年10月4日
自発的なレビュー
HelloSlippers ロゴ

HelloSlippers からの回答

Hi Catalina,
If the product is defective we will offer full refund and you can still keep them. For your case you can return/exchange the product however we don't cover the shipping for return. The reason we offered the deal is because it usually cost less than shipping them back and the new products will get to you faster.
One of our agents will contact you soon and help you with the return/exchange.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報