Adam and his workmate were great! They both worked extreemly hard throughout the day- in a challenging environment where lots of items needed to be recovered and moved safely. They were friendly and i... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Nice and friendly staff. Mehdi and his team were really helpful throughout the move. Bit disappointed when added additional hours and person in the middle of moving , I had to pay by bank transfer onl... もっと見る
Fantastic service from two lovely young men, Hamza and Shaheed. They packed and unpacked everything with genuine care and did a great job. Definitely the best men and van team I've ever had the ple... もっと見る
企業が回答しました
Kaiwan was excellent, quick and efficient and they both knew what they were doing. We finished half an hour early and everything was completely taken care of. Highly recommend.
企業情報
当該企業による記述
Hello Vans is a reputable and reliable nationwide moving services provider, offering a wide range of services to cater to the diverse needs of its customers. With a fleet of over 150 movers, man with a van and handyman services, we have the resources and experience to handle any move, no matter how complex. As part of the Hello Vans family, we have three distinct services that make us stand out from the crowd. Hello Handy is a dedicated handyman service that provides expert assistance with furniture assembly, dismantling, mounting, and hanging. Our team of professional handymen is equipped with the necessary tools and expertise to handle any job efficiently and with a high level of attention to detail. Hello Movers, on the other hand, provides reliable and efficient moving services. Our team of expert movers is trained to handle everything from packing to transportation and unpacking, ensuring that our clients' belongings are moved safely and efficiently. We take great pride in providing our customers with a stress-free moving experience and ensuring their complete satisfaction. As the parent company, Hello Vans is the go-to destination for anyone looking to compare multiple moving providers and book online. Our website offers a user-friendly interface where customers can compare quotes from multiple providers and book the one that best meets their needs. Our easy-to-use platform and friendly customer service team make the booking process quick and hassle-free. At Hello Vans, we are committed to providing our customers with high-quality services that meet their unique needs. We help hundreds of customers with their moving needs every month and take pride in our ability to consistently exceed their expectations. With a focus on exceptional customer service and attention to detail, we are the ideal partner for anyone looking to make their move as smooth and stress-free as possible.
連絡先
46 Harvey House, TW8 0DJ, Brentford, 英国
- 020 3633 8267
- info@hellovans.com
- hellovans.com
ネガティブなレビューの 72%に回答しています
通常1カ月以上経ってから回答
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These guys were fantastic
These guys were fantastic! Never seen people work so hard. They were on time and very friendly. Good job done and thank you.
Absolutely excellent service
Absolutely excellent service. We were let down on the day( Saturday ) by our movers, and we had a quote and a removal van turn up within 90 mins. Absolutely excellent service, 2 lovely helpful guys. Absolutely astounding service at a fair price!!
Having great experience and prefect…
Having great experience and prefect price.
I will use them again and recommend to my friend ,relatives.
Thank you
Don’t remember the driver’s name, but he was great and very positive.
I recommend hello van highly and I Do…
I recommend hello van highly and I Do not hesitate to use them again.
In addition their driver Taha is very friendly and professional.
Thanks again
Bang on time
Bang on time, excellent friendly service! Very caring and helpful! Hamza and Shahid were amazing
I had an excellent experience with this…
I had an excellent experience with this moving driver. They arrived on time, was very polite, and handled my furniture carefully. Everything was packed and transported safely with no damage. The whole process was efficient and well-organized. I would definitely use their service again and recommend them to anyone moving house. Shahid and hamza
We had a very positive experience with Taha and Hellovan
We had a very positive experience with Taha today. He was extremely efficient and handled all our belongings with great care and attention. Despite the heavy rain, the move was completed smoothly and without any stress. It was by far the easiest and most stress-free move we’ve had so far. We would highly recommend Taha and Hellovan service, we would not hesitate to use them again in the future. Communication from Hello Vans throughout the entire process was excellent and faultless. Thank you once again.
Very prompt and services was great and…
Very prompt and services was great and professional
This company is the worst company…
This company is the worst company andctrustpilt are removingvmy review so that all are good reviews this site is not to be trusted either.
Hellovans driver will harrass you and message you and customer's will laugh at you if you dare to complained. I still have the text message from the driver and still after blocking he kept messaging me. Worst company ever.
My experience with this company was…
My experience with this company was absolutely awful. I booked 2 people to move roughly 75sqft of belongings from our flat to our storage unit (10min driving). I did all the packing ahead of them arriving, except the mattress and the tv and everything was stored between the bedroom and the living room so easy to collect. I even brought a large portion of the belongings downstairs myself to assist the movers. I was expecting the move to take 2h so I took the hourly rate of £75/hour. I recognise that was too ambitious and this might have required 3h of work but that should have been the maximum. The service was so slow that it ended up taking 7hrs which cost me an extortionate additional amount of £479. The movers asked me to pay that amount on another bank account than the one I paid the deposit to. It was called "Baktiar Removal London Limited", which was very strange. They asked me to pay the additional sum while my items were in their van, the storage company where we were moving the items to were about to close and they explained to me that they wouldn't unload the van before I paid them so it felt I had no choice but to accept. Even after paying for all of these extra hours, they stopped working at around 5pm and left me with 60% of my belongings outside the storage unit claiming this was time for them to leave. I had to pay them an extra £75 on that same bank account to get them to finish the job. The overall total cost of my move including the deposit was therefore £614. I feel extremely uncomfortable about this. We don't have that much money and it is clear they abused from their position. I recommend to avoid this company at all cost. I am thinking about submitting an official complaint against them. I think the people working at the storage facility could also confirm that the movers have been abusive.
In and out in half the time I paid for
In and out in half the time I paid for, fantastic gopd work done by Shahid
Helped with everything either carrying…
Helped with everything either carrying great service. Shahid and hamza.
I could not rave more about Ali and his…
I could not rave more about Ali and his team!
They contacted me the day before removal to introduce themselves and re-confirm arrival time.
On the day of removal they were right on time, came in and assessed the load to be moved and talked through number of rounds needed with the van.
They disassembled and reassembled all bulky furniture and moved all items with great care.
The whole job was done in 3.5 hours (moving a 1 bedroom flat with full set of furniture).
Ali and his team were friendly and respectful and had a smile on their faces the whole way through. Could not recommend more!!
It was great experience
It was great experience. All was as planned and well organized
Professional and efficient service
This was my second time in a year using Hello Vans, and I received exceptional, and professional service from Ali and his colleague. The pair were efficient, and they handled all my belongings (sofas, bed, multiple boxes) very well. Booking was straight forward, too, and I received good communication from Ali the day prior to confirm the team’s arrival. Thank you very much!
Mehdi and his team were great
Mehdi and his team were great! They moved a heavy sofa up 3 flights of stairs, including helping us take doors of hinges without issue. I would highly recommend them as movers. They handled all the equipment carefully to ensure no damage.
Great Service and Professional
Great Service and Professional, Helped with everything from starting to End, and Great Man Shahid
Quick and efficient
Hello Vans are a great choice for moving. Quick, easy to contact and efficient. Bhaktiyar helped us with our move and it was smoothly done in time. Thank you!
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