Adam and his workmate were great! They both worked extreemly hard throughout the day- in a challenging environment where lots of items needed to be recovered and moved safely. They were friendly and i... もっと見る
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Nice and friendly staff. Mehdi and his team were really helpful throughout the move. Bit disappointed when added additional hours and person in the middle of moving , I had to pay by bank transfer onl... もっと見る
Fantastic service from two lovely young men, Hamza and Shaheed. They packed and unpacked everything with genuine care and did a great job. Definitely the best men and van team I've ever had the ple... もっと見る
企業が回答しました
Kaiwan was excellent, quick and efficient and they both knew what they were doing. We finished half an hour early and everything was completely taken care of. Highly recommend.
企業情報
当該企業による記述
Hello Vans is a reputable and reliable nationwide moving services provider, offering a wide range of services to cater to the diverse needs of its customers. With a fleet of over 150 movers, man with a van and handyman services, we have the resources and experience to handle any move, no matter how complex. As part of the Hello Vans family, we have three distinct services that make us stand out from the crowd. Hello Handy is a dedicated handyman service that provides expert assistance with furniture assembly, dismantling, mounting, and hanging. Our team of professional handymen is equipped with the necessary tools and expertise to handle any job efficiently and with a high level of attention to detail. Hello Movers, on the other hand, provides reliable and efficient moving services. Our team of expert movers is trained to handle everything from packing to transportation and unpacking, ensuring that our clients' belongings are moved safely and efficiently. We take great pride in providing our customers with a stress-free moving experience and ensuring their complete satisfaction. As the parent company, Hello Vans is the go-to destination for anyone looking to compare multiple moving providers and book online. Our website offers a user-friendly interface where customers can compare quotes from multiple providers and book the one that best meets their needs. Our easy-to-use platform and friendly customer service team make the booking process quick and hassle-free. At Hello Vans, we are committed to providing our customers with high-quality services that meet their unique needs. We help hundreds of customers with their moving needs every month and take pride in our ability to consistently exceed their expectations. With a focus on exceptional customer service and attention to detail, we are the ideal partner for anyone looking to make their move as smooth and stress-free as possible.
連絡先
46 Harvey House, TW8 0DJ, Brentford, 英国
- 020 3633 8267
- info@hellovans.com
- hellovans.com
ネガティブなレビューの 72%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Hello Vans からの回答
Ali and his friend were absolutely…
Ali and his friend were absolutely brilliant and fast as well. I really suggest this company as they don’t disappoint.

Hello Vans からの回答
What a team!
Mohammed Atwe and his team from Glasgow made our move easy as pie!! ☀️ The boys arrived on time, were professional and friendly, treated our stuff with great care (even the shoddy bookcase made it in one piece), were fabulous communicators, and were super efficient. I work with a lot of movers, and can honestly say these boys were a cut above. If you want your move done right, put in a request for Mohammed!! ✨✨

Hello Vans からの回答
Excellent experience with Farid and team
We had an excellent experience with Farid and his team member today. They were extremely efficient, packed all our goods with care and attention and got the job done with no stress, even though it was pouring with rain. The easiest and stress free move we've had to date. Would highly recommend and will not hesitate to use again in the future. The communication from Hello Vans through the whole process was great also and couldn't fault. Thanks again!

Hello Vans からの回答
Efficient and friendly
Bhaktiyar and his colleagues were great! They arrived on time, did the work quickly and efficiently, but they were also friendly and funny. I enjoyed my moving experience!

Hello Vans からの回答
Safe, reliable and pleasant for a reasonable price
It is not easy to find a safe, reliable and decent mover in this country, especially when you are moving over a long distance. I am not doing a 500 miles run this time, but a solid 3 hours drive and 2 flights of stairs is not for the faint of the heart. I have heard horror story such as demanding a 3 times payment after loading your life into their van, 2 men harrassing a single woman etc. Moving is expensive per se, I have used AnyVan twice before but both were super local under 5 miles, so after balancing budget and word of mouth etc. I decided to go with Hello Vans.
The quotation is fast but not cheap, it is comparable to the big boys chain but neither did I have great experience with big brand, so I gave it a go with some cautions (pass them only the things that I can live the rest of my life without, with me moving my own stuff in my own car for a few trips etc.). The admin is not the best, the system couldn't capture my full address despite a real person writing to ask for anything after the post code (and the driver on that day also did not have the house number on their order SMS, they showed it to me the only thing they got was the post code). But at least the platform is decent enough to disclose the exact amount I have paid before VAT on the order SMS. This is important since the real worker gets a fair treatment and they will in turn give you the service that you paid for.
Ok, finally on the moving day. I have received a couple confirmation SMSs on the day before. Then the driver called me a hour before to ask for my house number. They showed up on time, asked if they can pull into my drive, took their time to arrange all the boxes and stuff in their van, and showed up at my new place in 3 hours (120 miles routing through some busy motor way). Well equiped, didn't throw my thing although I was not watching, no complaints about the 2 flights of stairs, carry boxes and all one by one, and requested my help on only one shelf that really need 2 persons.
Clean, sleek, safe, not the cheapest but reasonable. If you can afford, please.

Hello Vans からの回答
Id highly recommend.
Id highly recommend.
Paul and Martin were absolutely fab they did me a furniture/boxes move to cottingham and did an amazing job. They went out and beyond to help to make this process as easy as possible.
Thank you lads and keep up the amazing work.

Hello Vans からの回答
Great and efficient customer service
Great and efficient customer service, always quick to respond to queries and sending updated quotes for a moving van service. Very good with email updates as well, keeping the customer in the loop. I was moving houses using a luton van, and Mehdi and his team were very helpful, assisting throughout the whole process on the day. Really happy with the whole experience, and would also mention that prices are really good, given the move to a different town.

Hello Vans からの回答
Kaiwan group
Excellent experience with Kaiwan group. Friendly movers, quick and efficient service, and everything arrived safely. Booking was easy. Highly recommend!

Hello Vans からの回答
Mehdi and his team
Mehdi and his team were brilliant at helping me move today, they worked quick but still with care. Would recommend.

Hello Vans からの回答
Top and beyond service
I had the pleasure of having Ali help me with the move today. He arrived early, very polite and honestly went beyond and above with his service.
It’s fastest and most efficient move I have ever personally have. We were fully loaded and ready to move within 20 min. As we arrived to the next location he insisted on helping carrying my heavy items, even tho I said I would personally take them.
If I could give 6/5 stars I would.

Hello Vans からの回答
Farid was very helpful and…
Farid was very helpful and accommodating. Very quick and efficient.

Hello Vans からの回答
Adam and mate so very helpful
Adam and mate so very helpful, careful with belongings too, couldn’t do enough to help the move run as smoothly as possible

Hello Vans からの回答
Adam provided a commendable service
Adam was smart, quick and efficient, he was time conscious and moved our belongings with great care. I would highly recommend Hello Vans.

Hello Vans からの回答
Super efficient service
Super efficient service, arrived on time and got the job done quickly!!

Hello Vans からの回答
The delivery service
The delivery service, driver and mate were great, however i was charged for an extra 2 hours when it was only one which wasn't the greatest.

Hello Vans からの回答
Ali and his colleague were great
Ali and his colleague were great! They were very careful with my belongings and did a wonderful job. I would definitely use their service again and can definitely recommend.

Hello Vans からの回答
John was a true legend
John was a true legend. He helped so much. Massive thank you to him

Hello Vans からの回答
Ali was great
The mover assigned to me was Ali, who was extremely helpful and courteous. While it was a small job, he was very quick, had all the necessary equipment, and got it done in no time.

Hello Vans からの回答
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