I went in just wanting to have a look around but was totally convinced by a staff Tom M. He was professional, polite and made me get a car with the way he treated myself and my friend! Picking my car... ãã£ãšèŠã
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Bought another car from Hensons Motor Group today, from the initial phone call to collection was seamless, Scot was great, he talked me through everything and explained everything, he even gave me opt... ãã£ãšèŠã
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Tom M was fabulous in helping me chose the right electric car. Made the whole process really easy from looking to test drive to purchase. Thanks!
Great experience buying a used car here. Callum was fantastic â professional, friendly, and very natural, which made us feel really comfortable. There was no pressure or aggressive sales tactics at al... ãã£ãšèŠã
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Established in 1996, Henson Motor Group is one of the UK's largest car supermarkets. Search over 3000 quality cars and find the most competitive finance rates. Visit our Newcastle showroom today to find a car that is right for you.
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Henson House, Ponteland Road, Newcastle., NE5 3DF, Newcastle upon Tyne, è±åœ
- 0191 266 8686
- hello@hensonmotorgroup.co.uk
- hensonmotorgroup.co.uk
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I went in just wanting to have a lookâŠ
I went in just wanting to have a look around but was totally convinced by a staff Tom M. He was professional, polite and made me get a car with the way he treated myself and my friend!
Picking my car today, thank you Tom!!!
Fab service
Tom M was fabulous in helping me chose the right electric car. Made the whole process really easy from looking to test drive to purchase. Thanks!
Fantastic and straight forward processâŠ
Fantastic and straight forward process with great customer service from Tom M
Darren is a fantastic and courteousâŠ
Darren is a fantastic and courteous salesman. The whole process was smooth and hassle free, he couldn't do enough to help.

Henson Motor Group ããã®åç
Very helpful
Very helpful, managed to get the perfect car for myself and stayed in touch to help out, definitely recommend Evan bell !!

Henson Motor Group ããã®åç
I recently purchased a car from HensonâŠ
I recently purchased a car from Henson Motor Group, and Darren was really helpful from start to finish. I truly want to thank the Henson Motor Group team for exceptional service.

Henson Motor Group ããã®åç
Darren was a friendly and engaging guy
Darren was a friendly and engaging guy, personable and helpful making the car buying experience a while less stressful than it can be ! Thank you .

Henson Motor Group ããã®åç
Great service by Darren extremelyâŠ
Great service by Darren extremely helpful

Henson Motor Group ããã®åç
Very helpful and friendly staffâŠ
Very helpful and friendly staff especially Darren.

Henson Motor Group ããã®åç
Darren was very helpful during theâŠ
Darren was very helpful during the process of purchasing my new car.

Henson Motor Group ããã®åç
Great service by Darren
Great service by Darren. Thank you for a great experience

Henson Motor Group ããã®åç

Henson Motor Group ããã®åç
Darren at Henson
We bought our new car today from Darren. From our first viewing of the car to the test drive and hand over he was brilliant to deal with. He's been so friendly and helpful throughout the whole experience making it a breeze. He couldn't do enough for us. I would highly recommend buying a car from Darren for a very honest and easy car sale!!

Henson Motor Group ããã®åç
Brilliant service
Brilliant service, Scott explained the features and how hybrid worked as never had hybrid, plus the self charge to the plug in as very confusing but completely understand now. Explained finance details understood really well definitely recommend visiting Hensons for a car.

Henson Motor Group ããã®åç
Recent car purchase
Recently purchased a car from Henson Motor Group, Scott was very helpful, knowledgeable, and helped make the purchase easy and straightforward. Would recommend to family and friends looking for change of vehicle.

Henson Motor Group ããã®åç
Darren was very helpful and spot on.
Darren was very helpful and spot on.

Henson Motor Group ããã®åç
Darren was spot on with everything
Darren was spot on with everything

Henson Motor Group ããã®åç
Buying our new car
We walked in and was just having a little look about, Darren kindly came over and offered to let us look at the car we were interested in, from then he was so helpful and heâs an asset to the team, he made sure we had everything we needed and had a great chat with us, will definitely be back for our next purchase!

Henson Motor Group ããã®åç
Very disappointing experience withâŠ
Very disappointing experience with Henson Group.
I purchased a van from Henson Group in May, and unfortunately it has had recurring issues ever since. Despite multiple garage visits, including further visits since July, the problems have continued and the whole situation has caused significant inconvenience, disruption and additional expense.
In July, I spoke with the garage by telephone and was given an agreement regarding the warranty and the costs associated with resolving the issue. Despite that, I am still waiting for this to be honoured.
I have contacted Henson Group repeatedly by email and am still waiting for a proper response. I was told the matter was being looked into as a matter of urgency, but I have continued to be left chasing for updates.
I have tried to resolve this directly and have given more than enough opportunity for the situation to be addressed. Unfortunately, the lack of communication and the way the ongoing issues have been handled have left me extremely disappointed.
I hope Henson Group now responds and resolves this matter properly, but based on my experience so far, I cannot recommend them.

Henson Motor Group ããã®åç
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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