Herbal Dog Co レビュー 128

Terrible customer service. Placed and order last Monday, 48hour delivery. Still not received the order and tracking is saying Royal Mail have not even received it. It’s now Monday. I have emailed and messaged twice on Instagram, with no reply to either.
I now want a refund as I have purchased from another company.

Have recently purchased the waterless bundle. OMG my pug no longer smells of that puggy smell. I purchased the orange and bergamot and he smells lush. I now look forward to coming back from our walk to “wash” him. 5 🌟 from us

Absolutely disgusted to find the Anal Gland Supplement had insects crawling around inside the packaging. My dog has used the product for years, but I cannot trust this company again. Will never buy from them again. Will be returning the box to them to investigate. Bought from Amazon. Email sent to company a moment ago asking for prepaid returns label.

Love the idea of herbal products instead of nasty chemicals. I grabbed the advent in the sale, such good value BUT the flea treatment is yellow like olive oil & as badly stained our white frenchie.

Will continue to use the wormer, no issues present.

The shampoos smell lovely.

Lovely girl’s lovely products. Happy mammy happy dog xx

Gave me amazing advice on a tik tok live regarding my dogs joint problem that she is awaiting surgery for. Followed the advice and my dog has improved massively.
Fast delivery

Ordered from the TikTok shop and really happy with the service received and the order. Delivery was quick and my dog loves the chews we bought for him.
Will definitely be ordering from them again

I ordered some shampoo for my very itchy boy - this was my first ever order via tiktok.
Package was dispatched and received quickly.
Sadly, one of the items I was sent was incorrect, but this was quickly rectified and I'm happy with the outcome!
I cannot fault the customer service.
The itchy dog shampoo I did receive smelt lovely and my boys coat is now really soft and his skin seems more comfortable already, even after 1 bath!
I'll definitely order from here again!

Will never buy anything from this company again. Was recommended the yeast shampoo during a TikTok live and after just one use my dog reacted so badly she needed vet treatment. This “company” is unable to give any details on how much of each ingredient is in any of their blends despite claiming their products are handmade. Have seen their staff recommend unsafe treats to people. Clearly only care about the money and not dogs welfare. Customer service is shocking, staff are rude and clueless. Treats are incredibly overpriced. Avoid at all costs.

Price was great for size of box! Some things substituted but really cant complain as had at least 1 of everything that was supposed to be there and actually ended up with more items for same price due to subs!!! Delivery was made in 4 days and our dog loves his treats! They have been great for his teeth and his breath is already better! We love that everything is all natural and NO RAWHIDE

Purchased this from my usual raw dog food shop. Cannot give a review on the product itself, as not been able to open the bottle!
A bit like those pesticides, green fly killer, and weed killer!
Excellent once you are able to undo the bottle! Minute writing, and no explanation of how to undo..
Not good for people of pension age, and disabled..

My mixed treat box arrived so quickly and it is AMAZING. Highly recommend! I bought for my parents dog for his birthday (he thought Christmas had arrived too he was so happy) and will be buying again for my two ❤️

Amazing company, we always join the lives with Sian, Eilish , Lucy and the rest of the team. We are always made to feel so welcome.

All products are incredible, shipping and delivery is always within a few days.

Advice and recommendations are always provided if you need help and you are definitely made to feel like no question is a stupid one.

We will always continue to purchase products from herbal dog Co.

Love,
Reggie and Paddington

I bought the Large Treat Box for my 3yr old Labrador and she loves all of them!

Cannot recommend highly enough. I’ve used the herbaflex for my staffie’s joints. Game changer. I’ve had the treat boxes which he has LOVED, and used the silver cream to heal his scar after an operation. Friendly service, outstanding products. Will continue to support this business and therefore, my dog! Well done guys

Used to love this company... Till they hired extremely rude 'social media' staff. Supplements are low doses of ingredients so not fully effective.
Lost a loyal customer!

Axel used a blend of gut, immune and yeast powder. His alopecia has cleared up and his hair has grown back, his yeasty smell has gone! We have been using for 6 weeks and the results have been amazing!!!!

Great products and customer care. One part of the order was lost in the post as the package had opened. They quickly sent out the missing item.

I was a bit worried about buying online not knowing what the smell/quality of a product would be like. I didn't need to worry at all. The Lavender and Neroli range is just heaven. I'd use it on myself it's that good. I've been desperately searching for a pure, natural and pet-safe doggy grooming range and I've finally found it. I'm just so grateful the founder/owner decided to set up the company. You have a repeat customer for life.