Herbies レビュー 38

Herbies からの回答

2日前

Thank you for your kind feedback! We’re delighted to hear that you’re already feeling improvement and that our capsules and service have met your expectations.

Providing fast, helpful, and reliable support is very important to us, and we’re truly glad it has made a positive difference for you. Your satisfaction means a lot to our team.

If you ever need any further assistance, we’re always here to help.

Kind regards,
Herbies Support Team

Herbies からの回答

3日前

Thank you for your kind feedback! We’re delighted to hear that you found our response quick and helpful.

Providing prompt and efficient support is very important to us, and we’re glad it made a positive difference for you. If you need any further assistance, we’re always here to help.

Kind regards,
Herbies Support Team

Herbies からの回答

3日前に更新

Thank you for your kind feedback! We’re really glad to hear that you found the ordering process easy and that our team was able to keep you updated on your delivery progress.

We also appreciate your comments regarding subscription management and our support team’s responsiveness, it’s great to know they were able to assist you quickly and provide reassurance throughout.

If you have any further questions or need anything in the future, feel free to reach out anytime or email us at help@herbies.co.

Kind regards,
Herbies Support Team

Herbies からの回答

3日前

Thank you for sharing your feedback!

We’re really glad to hear about your experience, and we appreciate you taking the time to let us know. It’s great to know you’ve been giving it a try and staying in touch with us.

If you ever have any questions or need assistance, feel free to reach out or email us at help@herbies.co, we’re always happy to help.

Kind regards,
Herbies Support Team

Herbies からの回答

3日前

Thank you for your kind feedback!

We’re really glad to hear that our team was able to resolve your issue and provide you with a positive after-sales experience. We also appreciate your patience regarding the courier situation, and we’re happy we could assist in getting everything sorted for you.

It means a lot to know you’ll be continuing to use our products, and we’re always here if you need any further support.

If you have any questions, feel free to reach out or email us at help@herbies.co.

Kind regards,
Herbies Support Team

Herbies からの回答

3日前

Thank you for sharing your feedback, and I’m really sorry to hear about your experience so far.

We understand your frustration regarding the delivery time and the concerns you’ve raised about shipping and environmental impact. We truly appreciate you taking the time to be open with us.

We also sincerely apologise that the subscription and cancellation process did not feel clear or straightforward for you. That is certainly not the experience we want for our customers.

To proceed with your cancellation request, we’ll need a few details to locate your order. Please email us at help@herbies.co with your order number or the email address used during checkout so we can assist you promptly.

Kind regards,
Herbies Support Team

Herbies からの回答

3日前

Thank you for sharing your feedback!

We’re really glad our support team was able to assist you promptly by cancelling your subscription and processing your refund. We understand how these situations can sometimes be confusing, so we truly appreciate you taking the time to reach out and let us help resolve it for you.

If you need anything else in the future, feel free to contact us anytime or email us at help@herbies.co, we’re always happy to help.

Kind regards,
Herbies Support Team

Herbies からの回答

7日前

Thank you for sharing your feedback, and I’m very sorry to hear about your experience.

We take concerns like this very seriously, especially regarding subscriptions and delivery issues. This is definitely not the experience we want for our customers.

So we can properly look into your case and resolve this for you, please contact us at help@herbies.co and include either your order number or the email address used for the purchase. Our team will review everything and assist you as quickly as possible.

Kind regards,
Herbies Support Team

Herbies からの回答

2026年4月10日

Thank you for taking the time to share your thoughts, and we appreciate your honest feedback.

We understand your concern about not seeing enough feedback regarding product effectiveness, and we’re sorry if this made it harder for you to feel confident.

If you’d like, we’d be happy to personally look into your order and provide more tailored support and information about the product you purchased. Please reach out to us at help@herbies.co and include your order number and the email address used when placing the order, so our team can assist you properly.

Kind regards,
Herbies Support Team

Herbies からの回答

2026年4月9日

Thank you for your kind feedback! We’re delighted to hear that you found ordering easy and that our team was able to assist you promptly.

Providing a smooth and efficient service is very important to us, and we’re glad it made a positive difference for you. We hope you enjoy your products!

Kind regards,
Herbies Support Team

Herbies からの回答

2026年4月9日

Thank you for sharing your experience! We’re glad to hear that you found the cancellation process straightforward.

We always aim to make managing subscriptions as simple and transparent as possible, so it’s great to know this worked well for you.

Kind regards,
Herbies Support Team

Herbies からの回答

2026年4月6日

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and found our service fair and efficient. Your feedback means a lot to us and motivates our team to keep providing the best support possible.

We truly appreciate your trust and support!

Kind regards,
Herbies Support Team

Herbies からの回答

2026年4月9日 に更新

Thank you for taking the time to share your experience. I completely understand your frustration and disappointment, especially regarding how subscriptions and cancellations were presented on our site. This is not the experience we want our customers to have.

We take feedback like yours very seriously, particularly when it comes to transparency and clarity around our products and services. I’m genuinely sorry if the process felt confusing, or if any information about our products or promotions was unclear. Your comments about cancellation difficulties, small fonts, and multiple discount offers are important, and we’ll be reviewing them closely to improve our website and processes.

To ensure we resolve this for you, please email us at help@herbies.co with your order or subscription details. Once we have the information, we’ll prioritize your case and work toward a resolution that addresses your concerns fully.

Thank you again for bringing this to our attention. We’re committed to learning from this and making things right.

Kind regards,
Herbies Support Team

Herbies からの回答

2026年4月4日

Thank you for sharing your experience, and I’m really sorry to hear how frustrating this situation has been for you. I completely understand your concerns, and I want to assure you that this is not the experience we aim to provide.

We take feedback like this very seriously, especially regarding subscriptions and order deliveries. Subscriptions are selected during checkout as part of an offer, but we understand this may not have been clear, and we sincerely apologize for any confusion caused.

We’d really like the chance to make this right for you. Please email us at help@herbies.co with your order details (such as your order number or the email used for the purchase), and we’ll prioritize your case. We can check your order status, ensure your subscription is fully cancelled, and assist with a suitable resolution, including a refund if applicable.

Your concern matters to us, and we’re here to help resolve this as quickly as possible.

Kind regards,
Herbies Support Team

Herbies からの回答

2026年4月2日

Thank you so much for sharing your experience! We’re really glad to hear that the subscription issue was resolved quickly and smoothly. We completely understand that it can take a little time to notice the full benefits of the product, and we truly appreciate you giving it a try.

Your support means a lot to us, and we’re here if you need any guidance or have questions along the way.

Kind regards,
The Herbies Team 🌿

Herbies からの回答

2026年3月28日

Thank you so much for your kind words! We're really glad we could clear up the confusion and provide the support you needed.

It means a lot to us that you’d recommend us, and we’re excited for you to start your trial, we hope you have a great experience with the product!

If you ever need any help along the way, please don’t hesitate to reach out. We’re always here for you.

Kind regards,
The Herbies Team 🌿

Herbies からの回答

2026年3月28日

Thank you for sharing your experience. We're really sorry to hear this, this is absolutely not how we want our customers to feel.

We completely understand how frustrating and concerning it must be to feel like you’ve been signed up without clear consent and then not able to cancel straight away. That’s not the experience we aim to provide, and we sincerely apologize for the inconvenience this has caused.

Subscriptions can sometimes be selected during checkout, which then generates future orders automatically, but we always want this to be clear and fully within your control. We’re sorry if this wasn’t your experience.

We’d genuinely like the opportunity to make this right for you as quickly as possible. Please email us directly at help@herbies.co with your details, and we’ll prioritise your request, ensure your subscription is fully cancelled, and confirm everything for your peace of mind.

Thank you again for bringing this to our attention. We’re here to help and will make sure this is resolved properly for you.

Kind regards,
The Herbies Team 🌿

Herbies からの回答

2026年3月28日

Thank you so much for sharing your experience! We’re thrilled to hear that our team was able to assist you quickly and make things easy for you.

It means a lot to know our efforts to make subscriptions and orders simple and hassle-free have exceeded your expectations. We can’t wait for you to start your trial and hope you enjoy the benefits of the product as much as you’ve enjoyed the experience with us so far!

Thanks again for your kind words and recommendation.

Kind regards,
The Herbies Team 🌿

Herbies からの回答

2026年3月28日

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the product and that our team was able to provide helpful support.

Your feedback really brightens our day, and we can’t wait for you to continue enjoying the benefits!

Kind regards,
The Herbies Team 🌿

Herbies からの回答

2026年3月28日

Thank you so much for sharing your experience! We’re delighted to hear that our team was able to support you quickly and make the subscription process hassle-free. Your kind words mean a lot, and we’re thrilled you felt supported throughout.

We look forward to serving you again in the future!

Kind regards,
The Herbies Team 🌿