Hers レビュー 

Hers からの回答

2026年8月25日

Hi Jeanette, 

Thanks so much for sharing your experience! We’re really pleased to hear you’ve found the support from our clinical and allied health teams helpful, along with reliable medication deliveries and clear information throughout your treatment.

We really appreciate you taking the time to leave us a review. 

Warm regards,
The Juniper Team

Hers からの回答

2026年8月24日

Hi Lucinda,

Thank you so much for taking the time to share your experience with us. It’s wonderful to hear how meaningful your Juniper journey has been for you and how much has changed over the past year and a half.

Losing 35 kg is an incredible milestone, but it’s also lovely to hear about the other positive changes you’ve experienced, particularly your relationship with food and how you feel about yourself and your overall wellbeing.

We truly appreciate you sharing such thoughtful feedback and your advice for others who may be considering starting their own journey. Thank you for allowing Juniper to be part of yours.

Warm Regards,
Yam

Hers からの回答

2026年8月25日

Hi Anon, 

Thanks so much for sharing your experience! We’re glad to hear you’ve been happy with the support, app and delivery experience.

We also appreciate your feedback around pricing. We know cost is an important consideration, and feedback like yours helps us understand what matters most to our patients.

Thanks for taking the time to leave us a review. 

Warm regards,
The Juniper Team

Hers からの回答

2026年8月25日

Hi AL, 

Thanks so much for the lovely feedback! We’re glad to hear you’re enjoying the coaching experience and finding the food tasty, easy to prepare and suitable for your budget.

We really appreciate you taking the time to share your experience. 

Warm regards,
The Juniper Team

Hers からの回答

2026年8月21日

Hi Arlaine, 

Thanks so much for sharing your experience! We’re really glad to hear you’ve found the support there when you need it and that the program has delivered on what you expected.

We really appreciate you taking the time to leave us a review and look forward to continuing to support you.

Warm regards,
The Juniper Team

Hers からの回答

2026年8月21日

Hi Jess, 

Thanks so much for sharing your experience! We’re really glad to hear you’ve found the process easy to follow and that having information and support available through the app has been helpful.

We appreciate you taking the time to leave us a review and look forward to continuing to support you on your journey.

Warm regards,
The Juniper Team

Hers からの回答

2026年8月19日

Hi Kerry, 

Thanks so much for sharing your experience! We're really pleased to hear you're feeling good, eating better and finding the accountability helpful.

Having support available when you need it can make such a difference, so it's wonderful to hear that Juniper's ongoing support has been a valuable part of your journey.

Thanks again for taking the time to share this with us. We're looking forward to continuing to support you!

Warm regards,
The Juniper Team

Hers からの回答

2026年8月18日

Hi Wendy,


Thank you for sharing such a thoughtful and beautifully written review. It truly resonated with us!


You have described the journey so perfectly. That initial relief of the food noise quietening down is such a welcome shift, but as you have so eloquently put it, the real learning goes so much deeper than that. We are so glad to hear about the progress you have made so far and we love that you are embracing it as a continuing journey of learning and growth. That mindset is everything.


Please know we are always here whenever you need us. We are cheering you on every step of the way!


Warmly,
The Juniper Team

Hers からの回答

2026年8月18日

Hi Jackie,


Thank you for sharing such a fantastic update. 


It is so wonderful to hear that the benefits are extending so far beyond the scales. Those kinds of changes to how you feel day to day are truly what it is all about and you should feel incredibly proud of everything you have already achieved in such a short time.


The best is truly still yet to come and we cannot wait to hear about your next milestone. Please know we are always here whenever you need us. We are cheering you on every step of the way!


Warmly,
The Juniper Team

Hers からの回答

2026年8月17日

Hi Kirsty,


Thank you for sharing such an enthusiastic review. We absolutely love this and it made us smile!


Easy to sign up, simple to get started, and super supportive is honestly everything we hope for every single member. That last one in particular is such a win and you should feel so incredibly proud!


Please know we are always here whenever you need us. We are cheering you on every step of the way!


Warmly,
The Juniper Team

Hers からの回答

2026年8月17日

Hi Seeta,


Thank you for taking the time to share such a lovely review. It is so great to hear that your account issue was sorted quickly and that everything has felt smooth and easy from there!


Knowing that the app is proving so useful and that you are happy with your decision to choose Juniper means so much to us. We are so glad to have you on board and we cannot wait to support you every step of the way.


Please know we are always here whenever you need us. We are cheering you on every step of the way!


Warmly,
The Juniper Team

Hers からの回答

2026年8月18日

Hi Joanne, 

Thank you so much for the lovely feedback! We're really pleased to hear you've felt supported and know that you can reach out whenever you need a hand.

Being there when our patients need us is a big part of what we aim for, so it's wonderful to hear this has been your experience.

Thanks again for taking the time to share this with us!

Warm regards,
The Juniper Team

Hers からの回答

2026年8月16日

Hi Pauline,


Thank you for taking the time to share such a lovely review. 10kg down along with all the health benefits that come with it is a truly wonderful achievement and you should feel so proud of yourself!


Knowing that the convenience of not having to visit a doctor every month has made such a difference for you is exactly why we do what we do. Making quality healthcare accessible and hassle free is something we are deeply passionate about and we are so glad that has come through for you.


Thank you for trusting us with your health journey. It has been our absolute pleasure and we are cheering you on every step of the way!


Warmly,
The Juniper Team

Hers からの回答

2026年8月16日

Hi Jane,


Thank you for reaching out and we are truly sorry to hear about your experience. We completely understand how frustrating and disappointing it must feel to be unable to connect with a real person, especially when you are seeking support for something as important as your health. That is not the experience we want for any of our members and we sincerely apologise.


We would love the opportunity to connect with you directly and provide the support you deserve. Unfortunately we are unable to locate your account through this review alone. We have requested some additional information via Trustpilot that you can reply to directly. 

Alternatively please send us an email at hello@myjuniper.com with the subject line "TrustPilot Escalations Team" and we will make it a priority to have a real person reach out to you personally.

We are truly sorry again and we very much hope to connect with you soon to make this right.


Warmly,
The Juniper Team

Hers からの回答

2026年8月14日

Hi Taj, 

Thank you for taking the time to share such a thoughtful review. We're so pleased to hear that the Juniper app has helped you better understand your nutrition and find an approach to food that feels sustainable for the long term.

It's also great to hear that you've felt supported by the team and that your treatment has been personalised based on how you're responding, rather than simply increasing your dose.

We really appreciate you sharing your experience, and we'll be here to support you as you continue your journey.

Warm regards,
The Juniper Team

Hers からの回答

2026年8月13日

Hi Lee, 

Thanks so much for sharing your experience! We're so glad to hear you're enjoying your Juniper journey and have felt well supported with your questions along the way. We're excited to continue supporting you as you progress towards your goals!

Warm regards, 
The Juniper Team

Hers からの回答

2026年8月12日

Hi Jonathon,

Thank you so much for taking the time to share this — it really means a lot to hear! We're so glad the app is working well for you and that you're already seeing results. Feedback like yours truly makes a difference, and it's wonderful to know we're getting the balance right.

We're cheering you on every step of the way — please don't hesitate to reach out if there's ever anything you need!

Warm Regards,
Yam

Hers からの回答

2026年8月12日

Hi Maree,


Thank you for taking the time to share this. What a wonderful thing to read!


Knowing that choosing Juniper has felt like the best decision you have made for your health truly means the world to every single member of our team. We do not take that trust lightly and we are committed to making sure it continues to feel that way every step of the way.


Please know we are always here whenever you need us. We are cheering you on every step of the way!


Warmly,
The Juniper Team