Hers レビュー 

Hers からの回答

2026年9月15日

Hi Sam,

Thank you so much for your kind words and for taking the time to leave a review. We are so glad to hear that you have found the program easy to follow and that our support has been helpful. We always strive to make sure assistance is efficient, quick, and available whenever you need it.

We truly appreciate your feedback and look forward to continuing to support you on your journey.

Warm regards,
The Juniper Team

Hers からの回答

2026年9月14日

Hi Justin, 

Thanks so much for the lovely feedback! We’re thrilled to hear you’ve found the program effective and have felt well supported by the Juniper team.

It’s also great to hear you’re enjoying the connected scales and app. Having everything in one place can make tracking your progress that little bit easier.

Thanks for taking the time to share your experience with us!

Warmly,
The Juniper Team

Hers からの回答

2026年9月14日

Hi Libby,


Thank you for taking the time to share such a lovely and detailed review. It is so great to hear that every part of the experience from the appointment reminders through to the consultation itself felt so well organised and reassuring!


We are glad Kane was able to take the time to properly discuss your concerns around the nausea and we hope things are feeling a little more manageable as a result. 


We hope the nausea eases up soon and please know we are always here if you need us.


Warm regards,
The Juniper Team

Hers からの回答

2026年9月14日

Hi Ella,


Thank you for taking the time to leave such a refreshingly honest review. Short, sweet and we will absolutely take it!


Knowing that the value shines through despite the cost means so much to us and we are committed to making sure it continues to feel worth every cent.


We look forward to continuing to support you every step of the way!


Warm regards,
The Juniper Team

Hers からの回答

2026年9月13日

Hi Melissa, 

Thanks so much for sharing! We’re really glad to hear Juniper has worked well for you and that you’ve had a positive experience.

Thanks for having us alongside you on your journey!

Warmly,
The Juniper Team

Hers からの回答

2026年9月12日

Hi Karina 

Thank you so much for sharing this — it truly means the world to us! 

Feeling back in control from day one is exactly what we hope every patient experiences, and we're so proud to have been a part of that journey for you. Your kind words will mean a great deal to our entire team.

We're cheering you on every step of the way — here's to continued progress and feeling your very best! 💛

Warm regards,
The Juniper Team

Hers からの回答

2026年9月11日

Hi Leanne,

Thank you for taking the time to share such a positive update. 

We are also really glad to hear that when you needed support for your perimenopause symptoms the process was straightforward, the appointment times were flexible and the consultation was informative. Navigating perimenopause alongside a weight loss journey can be complex and we want every member to feel confident that they have access to the right care and treatment options when they need them.

We look forward to continuing to support you through this next chapter of your journey!


Warm regards,
The Juniper Team

Hers からの回答

2026年10月9日

Hi there, 

Thank you for sharing your feedback, and we're sorry to hear you've been left feeling this way about our reviews. We value honest feedback from our patients, whether it's positive or negative, as it helps us understand where we're doing well and where we can improve.

We'd really like to hear more about your experience and look into your concerns. Could you please email us at hello@myjuniper.com  with the subject line "Escalations Team TP Review" so we can investigate your case and get this sorted for you as quickly as possible?

The Juniper Team

Hers からの回答

2026年9月18日

Thank you for sharing your feedback. We’re very sorry you’ve been left feeling misled. We’ve tried to reach you to explain what happened and address your concerns. Please contact us using the email address linked to your account so we can look into this promptly.

Hers からの回答

2026年9月10日

Hi Richard,

Thank you so much for taking the time to share this. We are really glad to hear that the program has been working well for you and that you are already seeing results. It is wonderful to know that the support and guidance along the way have made a difference, and we will be sure to pass your kind words on to your health coach.

We are so pleased to have you as part of the Juniper community and we look forward to continuing to support you on your journey.

Warm regards,
The Juniper Team

Hers からの回答

2026年9月9日

Hi Tish,

Thank you so much for sharing this, it is wonderful to hear how well you are responding to the program. Decreased appetite, more energy, and hitting your step goals are all fantastic signs that things are moving in the right direction. And we are so glad you are loving the calorie tracker. Keep up the great work and we look forward to continuing to support you on your journey.

Warm regards,
The Juniper Team

Hers からの回答

2026年9月9日

Hi,


Thank you for taking the time to share such a detailed and heartfelt review. We are truly sorry for the frustration and anxiety the initial experience caused you and we completely understand why you felt the way you did. 


That said we are absolutely delighted to hear that Ielle was able to turn things around for you so completely. We are so glad your anxiety has been lifted and that you are feeling like a happy Juniper member once again. That means everything to us.


We look forward to continuing to support you on your journey ahead and we promise to keep working hard to make sure experiences like the initial one become a thing of the past.


Warm regards,
The Juniper Team

Hers からの回答

2026年9月8日

Hi Racquel,


Thank you for sharing such a great update. 

12kg down is a fantastic achievement and you should feel incredibly proud of yourself! We can also connect you with our Medical Support team should you need any support in managing plateaus. Just feel free to send us a message anytime, and we will be here to help.


We are always here to support you along the way so please do not hesitate to reach out whenever you need us. We are cheering you on!


Warm regards,
The Juniper Team

Hers からの回答

2026年9月8日

Hi Kate, 

Thanks so much for the lovely feedback!  We’re so glad to hear you’ve consistently had a great experience with Juniper and our team.

We really appreciate you taking the time to share this with us!

Warmly,
The Juniper Team

Hers からの回答

2026年9月6日

Hi Christine, 

Thank you so much for being part of Juniper for nearly three years!  We love hearing that you’ve found both our technology and our team helpful throughout your journey.

It’s especially lovely to hear that the follow ups have made you feel supported, while still having real people there to listen and provide practical guidance when you need it.

Thanks for your trust and for having Juniper as your weight loss partner!

Warmly,
The Juniper Team

Hers からの回答

2026年9月6日

Hi Skye,

Thank you so much for taking the time to leave this review — it truly made our day!

We are so glad to hear that you have felt well supported throughout your journey and that the check-ins have made a difference. Our team genuinely cares about making sure no one feels like they are doing this alone, so it means a lot to know that has come through.

If there is ever anything you need along the way, please don't hesitate to reach out — we are always here for you.

Wishing you all the best!
The Juniper Team

Hers からの回答

2026年9月5日

Hi Kim, 

Thanks so much for the fantastic feedback! We’re so glad to hear you’ve felt well supported and that our team has been able to answer your questions quickly and thoroughly.

Knowing you’ve had such a positive experience means a lot to us. Thanks for having Juniper alongside you on your journey!

Warmly,
The Juniper Team

Hers からの回答

2026年9月4日

Hi Georgie,


Thank you for taking the time to share such honest and balanced feedback. We really appreciate it and we completely understand where you are coming from!


We are glad to hear that the response was prompt and that the customer service experience has been a positive one so far. 


Please do not hesitate to reach out if there is anything further we can help with in the meantime. We are always here and happy to help.


Warm regards,
The Juniper Team

Hers からの回答

2026年9月2日

Hi Karin, 

Thank you so much for such a lovely review! We’re thrilled to hear you’re feeling your healthiest in 15 years and that Juniper has played a part in your journey.

We’re grateful to have you with us and really appreciate you taking the time to share your experience. Here’s to continuing to feel your best! 

Warmly,
The Juniper Team

Hers からの回答

2026年9月2日

Hi Lorraine,


Thank you for sharing such a lovely review. It truly means so much to every single member of our team!


Feeling comfortable enough to ask any question without fear of judgement is so important and we are so glad that has come through so clearly in every interaction you have had with us. No question is ever too silly or irrelevant and we want every member to always feel that way.


We look forward to continuing to support you every step of the way!


Warm regards,
The Juniper Team