I ordered a necklace with my daughter’s name and it was beautiful! It was delivered really quickly which I was impressed by. I particularly liked the choice of fonts and to preview the name. The only... もっと見る
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I ordered a personalised gift as a birthday present and I did have a little issue but it was so easy to reach out and it was sorted as soon as I contacted them.. I can truly say that I will be orderi... もっと見る
The necklace I ordered for my 7-year-old daughter’s birthday was absolutely breathtaking. I added a heart and her birthstone, and it looked so beautiful on her. The quality is excellent, and I can’t... もっと見る
Ordering was easy and delivery was very speedy. especially on the run up to Christmas. The necklace was small and delicate, but beautifully made and ideal as a Christmas present for our six year old g... もっと見る
企業情報
当該企業による記述
HBD specialises in high-quality personalised jewellery handcrafted in our Sheffield workshop. Using premium materials including 18ct gold plating, sterling silver, solid silver and vermeil, we create meaningful, custom pieces designed to be worn and cherished every day. With solid gold coming soon, our collection continues to grow while maintaining the same commitment to quality and craftsmanship. Every order is made with care by our in-house team, allowing us to offer fast turnaround times without compromising on detail. Thousands of customers trust us for our durability, thoughtful designs and responsive customer service. Whether it’s a name necklace, bracelet or a bespoke gift, we’re proud to craft jewellery that holds real sentiment.
連絡先
Unit H2 Sheaf Bank Business Park, Prospect Road, S7 2GX, Sheffield, 英国
- hello@heybigday.com
- heybigday.com
4.8
優良
496件のレビュー
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Initial necklace
Bought as a present for my sister and she loves it! Well made and perfect sizing. Definitely buy from here again.
2026年2月16日
自発的なレビュー
Beautiful personalised jewellery
Easy ordering, lovely personalised gifts. I ordered a necklace for my daughter for her 30th Birthday, I contacted HBD for delivery timescales and the replies from customer service were excellent, friendly informative and accurate. Received the necklace as expected and it is beautiful. Thanks for a wonderful service.
2026年2月10日
自発的なレビュー
Item arrived quickly
Item arrived quickly. Looks as described. Is a present for my daughter I think will be very pleased.
2026年1月29日
自発的なレビュー
Super lovely jewellery
Super lovely jewellery, looks exactly like the picture and great quality.
2026年2月4日
自発的なレビュー
Great gift idea
I bought 3 of these for my bridesmaids and mum and even got one for myself, they came really quickly and look lovely, I can’t wait to gift it to them!
2026年1月26日
自発的なレビュー
My daughter loves the necklace
I got the named necklace for my daughter's birthday present and she loves it.
2026年2月1日
自発的なレビュー
Good
Per quel che riguarda la qualità del prodotto ricevuto direi ottimo.
Peccato per il pagamento extra dei costi doganali ma pazienza...
Grazie
2026年1月31日
自発的なレビュー
The delivery was within the time frame
The delivery was within the time frame. My item arrived well packed and before the expected day.
2026年1月15日
自発的なレビュー
Excellent service - Highly recommend
Excellent service, ordered and the necklace arrived in a few days the quality was amazing. Would recommend
2026年1月22日
自発的なレビュー
Bought the Personalised Name & Cross…
Bought the Personalised Name & Cross Layered Necklaces Set as a gift for my sister. Her name has an unusual character: the Latin letter I with a diacritic of two dots. I contacted HBD support to ask if this would be ok, and got an almost immediate response saying it was no problem. The necklace arrived within 3 days and is absolutely beautiful. It came in a lovely drawer style jewellery box as well. She loved it! I would definitely highly recommend this company for quality, speed and excellent customer service. Many thanks!
2026年1月16日
自発的なレビュー
A bit of a hiccup with with the…delivery
A bit of a hiccup with with the delivery but all was made good. I contacted customer services and I can't say enough of the service. I would definitely purchase again from HBD jewellery
2026年1月28日
自発的なレビュー
I’m extremely disappointed
I’m extremely disappointed with this order. I paid extra for priority delivery, yet I still haven’t received my package. After several failed attempts to contact the courier, I was told they received the shipment with incomplete information and no phone number. However, I had already filled in all shipping details (including my phone number) on the online store when I placed the order. I’m frustrated that the order was handed to the courier without the necessary information. Now they’re asking me to pay an additional 55 AED (~$15) even though I already paid for delivery, and they claim the shipment didn’t show that shipping was paid. This has been a very frustrating experience, and I won’t be ordering again.
Order No: #36842.
2026年1月30日
自発的なレビュー
HBD Jewellery からの回答
I’m really sorry to hear how frustrating this has been, especially after paying for priority delivery.
I’ve checked the tracking for order #36842 and it shows three delivery attempts were made within the priority delivery timeframe, but the courier marked them as no answer.
I also want to be transparent that we don’t have a phone number recorded on the order on our side. If you’d like, we can resend a copy of the order details to show exactly what we received. That said, a missing phone number on its own wouldn’t usually prevent delivery, so we want to understand why the courier is saying the shipment had incomplete information.
I can confirm shipping was paid via our account. The only extra charges that are sometimes requested on arrival are local customs/import duties or carrier handling fees. If the courier is claiming shipping wasn’t paid, we can provide proof and raise this directly with them.
Please contact our customer service team via the website with your order number and, if possible, a screenshot of the fee request from the courier so we can investigate and get this resolved.
Sorry again for the experience so far, and thank you for giving us the chance to look into this properly.
Very good quick response off the…
Very good quick response off the business when had a question about delivery
2026年1月23日
自発的なレビュー
Really lovely necklace and such a cute…
Really lovely necklace and such a cute charm to personalise - thank you
2026年1月29日
自発的なレビュー
Necklaces…
Chain length exactly what I required for 2 small nieces. Discount on 2nd item.
2026年1月21日
自発的なレビュー
Absolutely stunning bracelet
Absolutely stunning bracelet! The solid silver has a beautiful weight to it and feels incredibly high quality. The craftsmanship is excellent, with a smooth, elegant finish that catches the light perfectly. It looks even better in person than in the photos and feels durable enough for everyday wear while still being classy and timeless. I’ve received so many compliments already. It arrived well packaged and exceeded my expectations, the name engraved bracelet was done so quick, couldn’t be happier with this purchase and would definitely buy again or recommend to others.
2026年1月14日
自発的なレビュー
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