Paparazzo ロゎ
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Paparazzo レビュヌ 

369
•
TrustScore 5段階評䟡の4

4.0

電子機噚店
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プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Very bad service! Don't shop from the online store. They will take your money and never answer your messages and emails. After 2 months of waiting order not received and payment not returned. Do... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Absolutely love the Olivia 2 tripod! I use it so much! Makes content creation a breeze and so many different angles and positions. Product is heavy, which is awesome, doesn't feel flimsy or poorly bui... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I love this Olivia phone stand by Paparazzo - very sturdy and high quality product and easy to set up and use. I can't wait to start using it to create some great content. Great communication and cust... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

If you want a phone holder that is so simple and easy to use then the Olivia 2.0 is definitely for you. The attention to detail is excellent - dimmable light, swivel holder, telescopic arm, remote c... もっず芋る

䌁業が回答したした

䌁業情報

  1. 電子機噚店
  2. 携垯電話アクセサリ店

圓該䌁業による蚘述

Tools to make independent creators stand out on social media and build connections. Our equipment will showcase your creativity to its full potential and capture your audience's attention, by elevating all aspects of the creative process. Wether you are selling products or telling your own story to the world on TikTok, Instagram, Reels, YouTube or your own website we help you stand out from the crowd.

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4.0

ほが満足

TrustScore 5段階評䟡の4

369件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.0

すべおのレビュヌ

(369)

過去12か月のレビュヌ数: 46件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

I still haven't received my order

2022幎8月7日
Paparazzo ロゎ

Paparazzo からの回答

Hi Cristina. We understand the 1-star rating is because of courier issue which we cannot control. We do not have own delivery fleet so we rely on service providers to make the final delivery. We have sent you an email about your parcel. If you have not received it, please let us know by emailing our customer support mailbox. You can always email us about any issues and someone will be available to assist you.

5぀星のうち5の評䟡

My First Encounter

I love it so much. It makes me more easy now to take a video or a photo. I am so happy. Thank you.

2022幎8月4日
Paparazzo ロゎ

Paparazzo からの回答

Hi Rose. Thank you for your positive review. We hope the photography backgrounds will elevate your photos and how you showcase your products.

5぀星のうち5の評䟡

Super fast delivery

Super fast delivery! Excelent product!

2022幎7月28日
Paparazzo ロゎ

Paparazzo からの回答

Hi Renata. Thank you for taking the time to share your feedback. We hope that Olivia makes filming your overhead content a lot easier and enjoyable. Muito obrigado.

5぀星のうち4の評䟡

Good! Not used the product yet but it looks


Not used the product yet buy it looks sturdy. I like the fact that it’s compact and the base is heavy giving good support. It took longer than two weeks for delivery but at least the box wasn’t damaged and arrived in one piece.

2022幎7月26日
Paparazzo ロゎ

Paparazzo からの回答

Hi Mia. Thank you for taking the time to share your feedback. Our UK delivery is within 2-3 weeks. We're glad to know you got yours within the promised timeline. We are grateful for this positive review and we look forward to seeing your content filmed using Olivia.

5぀星のうち3の評䟡

Website says it will support the weight


Website says it will support the weight of my phone but it doesn’t which makes things a little annoying.

2022幎7月24日
Paparazzo ロゎ

Paparazzo からの回答

Hi Breeanna. Please know you can reach out to our customer support if you have any concerns or need help. We'd love to be given the opportunity to help you. When we receive this kind of review and feedback, it is usually because of incorrect configuration. We have already sent you an email and video instructions, if you have any further concerns please reply to the email and we will do our best to respond on time. Thank you.

5぀星のうち1の評䟡

Will be returning

Will be returning. The light is very dim. Not great for content making.

2022幎7月24日
Paparazzo ロゎ

Paparazzo からの回答

Hi Olivia. We understand the 1-star rating is because the light did not meet your expectations. We have free returns as part of our customer service proposition. To return, please email our customer support. Kindly note you have 60 days from the date of receipt of your order to make the return. Beyond this period, we will no longer be able to accept and refund you. We're also keen to get your feedback on the other functionalities as we think the 1-star over-all rating seems a bit much. Thank you.

5぀星のうち2の評䟡

I really wanted to like this but it


I really wanted to like this but it hangs down at an angle which puts all my shots off. Don’t have time to wait for a replacement to be processed and shipped from China so I’m stuck with this.

Edit: Yes, as stated in my review I could have returned this product but cannot wait for literal weeks for equipment so am stuck with this. If I want to keep my place in the algorithm I have to be posting something. The item is faulty and had to ask if they had any suggestions and was offered a workaround of shoving something in the joint. I was not offered a partial refund on the faulty product they sent. I’m just stuck with something that doesn’t work great for the very purpose it’s designed for. I understand they are disheartened at a negative review but the product doesn’t work the way it should, I’m stuck with it, and so negative review it is. Again, I REALLY was so ready to love this product.

2022幎7月21日
Paparazzo ロゎ

Paparazzo からの回答

Hi Tiffany. We have offered a replacement when you first emailed us in July 10. Before we can initiate a replacement, the product has to be returned first however you were not amenable to this. We're at a stalemate because on one hand we were willing to send a replacement and on the other you did not want to return the current product. WWe also sent you ways how you can manage as you were very keen. We sent that email last July 13. We have sent 2 follow up emails since but we have not heard back from you. We are caught off guard and disheartened
by this review as we have made accommodations in the best way we can.

5぀星のうち5の評䟡

Great experience

Great experience. I was a bit scared of facing a scam, with a dodgy item or no delivery at all. I was pleasantly surprised with the communications : as soon as the order is received, I got an email to use Olivia properly when I receive it. Delivery took 2 weeks, which is not disturbing as I received an email warning about a little delay following the change of logistics laws, etc. I'm very happy about my Olivia ! It's exactly as advertised. The icing on the cake was a very reactive and friendly support. Thank you !

2022幎7月7日
Paparazzo ロゎ

Paparazzo からの回答

Hi Caroline. Thank you for taking the time to share your feedback. We appreciate how detailed this feedback and that Olivia is exactly as advertised. We are over the moon to know that your shopping experience and customer support experience had been a positive one as we do our best to provide the best experience out there. Thank you very much for noticing.

5぀星のうち5の評䟡

Perfect

Aboslut perfect device for my needs. Service and help very good!

2022幎7月5日
Paparazzo ロゎ

Paparazzo からの回答

Hi Urs. Thank you for taking the time to share your feedback. Much appreciated.

5぀星のうち5の評䟡

Great product!

Great product!
Was sceptical of buying something off of Instagram but was pleasantly surprised. The Olivia is sturdy, compact and does everything it advertises. Great for small spaces or putting in a backpack etc.
Customer service replied straight away when I had an issue opening it initially.
Very happy!

2022幎7月5日
Paparazzo ロゎ

Paparazzo からの回答

Hi Melanie. Thank you for taking the time to share your feedback. We're glad you made the decision to purchase from us and how happy you were with the customer service experience and Olivia. Thank you very much indeed.

5぀星のうち5の評䟡

I was quite impressed in how many


I was quite impressed in how many lighting options there are. The phone holder is pretty strong and deep so you don’t have to take out the phone from its case to place it on the holder like some other stands out there. I love how long it can extend so no need to pile books or find a bench. This little thing is pretty darn cool, I highly recommend.

2022幎6月28日
Paparazzo ロゎ

Paparazzo からの回答

Hi Saveria. Thank you for taking the time to share your feedback and for recommending Olivia. We love seeing your content in Instagram and thank you for tagging us. We look forward to seeing more content from you.

5぀星のうち3の評䟡

The structure of the product felt


The structure of the product felt flimsy and a bit wobbly. The base was not heavy enough to remain stable when I attached my phone and leaned forward slightly from the weight of my phone. It was slight and might not bother some people but it was enough to bother me. I returned it a few weeks ago and still waiting for my refund.

2022幎6月26日
Paparazzo ロゎ

Paparazzo からの回答

Hi Lana. Thanks for sharing your feedback. We processed your refund last July 2nd. We can note that you initiated the return in June 20th and this review was written in June 27th. We must receive the parcel first before we can process the refund which explains the 2 weeks wait time between June 20th and July 2nd. We're sorry it didn't work out for you and we appreciate you gave Olivia a chance. Thank you very much.

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