Hey Pharmacist ロゎ
りェブサむトにアクセス

Hey Pharmacist レビュヌ 7,373

•
TrustScore 5段階評䟡の4.5

4.7

薬局
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

You get excellent service, it's easy to request medicine/tablets, the web site is really easy to navigate and all the work is carried out by Hey pharmacist, or Rowlands as it is now known by. You just... もっず芋る

5぀星のうち3の評䟡

Mixed bag. For my own medication it has been straight forward. However for months I tried to add my mother-in-law on my app. I did everything I was asked but "computer said no", despite having no pro... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ordered repeat prescription via the app on a Sunday, approved by GP on Monday, dispensed Tuesday, shipped Wednesday and delivered Friday. This is just as quick as using a local pharmacy for repeat pr... もっず芋る

5぀星のうち5の評䟡

Hey Pharmacist is always efficient. The pharmacy reminds me when I should order and informs me if a holiday is due which could delay delivery. They tell me the request is at the doctor, when permitt... もっず芋る

䌁業情報

  1. 薬局
  2. 圚宅医療サヌビス
  3. オンラむン薬局

圓該䌁業による蚘述

Hey Pharmacist lets you order, track and get reminded about your NHS repeat prescription in just two taps and also book appointments for vaccines and other health services.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

7373件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

The repeat prescription was not


The repeat prescription was not accurate.
The item I ordered and the goods delivered were not the same.

2026幎4月27日
自発的なレビュヌ
Hey Pharmacist ロゎ

Hey Pharmacist からの回答

Thank you for taking the time to share your feedback.

We take all comments regarding prescription accuracy very seriously. Following your review, we investigated this matter immediately and contacted you directly via email with the full details.

We can confirm that your medication was dispensed legally, safely, and accurately according to the exact instructions and item specified on the prescription issued by your GP.

We appreciate you letting us know that you will contact your GP surgery directly to amend your prescription requirements for future orders. If you or your GP need any further assistance from our team to ensure your next delivery is correct, please do not hesitate to reach out.
Thanks
Chantal

5぀星のうち2の評䟡

Too long to wait for order

I was told my order was being processed on Wednesday but did not receive it until the following Wednesday in which time I had run out of one of my medication

2026幎4月29日
自発的なレビュヌ
Hey Pharmacist ロゎ

Hey Pharmacist からの回答

Thank you for your feedback.
We are sorry to hear that you were disappointed with the delivery timeframe.
While your order arrived within 7 days—which aligns with our 7-to-10 day turnaround time—we understand that waiting for medication can be frustrating. This processing window is necessary for our team to safely prepare, check, and dispatch your order.
We always aim to deliver as quickly as possible and appreciate your patience.
Thanks
Chantal

5぀星のうち5の評䟡

You get excellent service

You get excellent service, it's easy to request medicine/tablets, the web site is really easy to navigate and all the work is carried out by Hey pharmacist, or Rowlands as it is now known by. You just the items you need and they do the rest, and you get them posted to you saving you a journey. Highly recommend.

2026幎4月27日
自発的なレビュヌ
5぀星のうち3の評䟡

Mixed bag.

Mixed bag.
For my own medication it has been straight forward. However for months I tried to add my mother-in-law on my app. I did everything I was asked but "computer said no", despite having no problem having my mother-in-law on my Lloyd's pharmacy app. Sadly they closed. I decided to just order my mother-in-law medication via the surgery who sent it to Hey Pharmacy. Latest medication was sent to Hey Pharmacy on 4th March, I called today (12th March) and it is still "being prepared". So yet again I have had to call and cancel the order to release the prescription back so it can be filled by my local pharmacy. I work full time. This is frustratingly difficult for 2026.

2026幎3月12日
自発的なレビュヌ
Hey Pharmacist ロゎ

Hey Pharmacist からの回答

Thanks for taking the time to leave a review.

As you've not responded to Trustpilot's request for more information, so that we can locate your Hey Pharmacist account and reply correctly, we're not able to respond with specifics to your review.

You can contact the Hey Pharmacist support team on the app or by emailing help@heypharmacist.co.uk.



Best wishes,

Hey Pharmacist

5぀星のうち1の評䟡

8 days and still not arrived

8 days and still not arrived, disgusting.!!!!?

2026幎3月6日
自発的なレビュヌ
Hey Pharmacist ロゎ

Hey Pharmacist からの回答

Thank you for sharing your feedback, all feedback is important to us.

We’re truly sorry for the delay you experienced; we know how important it is to receive medication on time.

To clarify the timeline, your order was placed on 26/02, but we didn't receive the required prescription from your GP until 02/03. Once we had this authorization, we processed and delivered your order by 07/03.

We generally recommend ordering 7-10 days in advance to allow for these external processing times. Your experience is valuable to us as we look for ways to streamline our service. If you’d like to discuss this further, please reach out to us at help@heypharmacist.co.uk.

5぀星のうち5の評䟡

Ordered repeat prescription via the app


Ordered repeat prescription via the app on a Sunday, approved by GP on Monday, dispensed Tuesday, shipped Wednesday and delivered Friday. This is just as quick as using a local pharmacy for repeat prescriptions, but with no travel required for me. Thanks for the improved convenience.

2026幎2月15日
自発的なレビュヌ
5぀星のうち5の評䟡

Recommended

I have used Hey Pharmacy for many years and have always been pleased.
It is so easy using the app to reorder my prescription.
I have only had to contact them once and they helped resolve the issue (no fault on their part).
I wold definitely recommend.

2026幎2月20日
自発的なレビュヌ

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報