Heze Furniture ロゎ
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Heze Furniture レビュヌ 

155
•
TrustScore 5段階評䟡の4.5

4.4

家具店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I highly recommend using Heze as your dream kitchen designer and assistant. We have ordered our dreamed kitchen with nearly 40 units and the customer service from begining to the end was excellent. E... もっず芋る

5぀星のうち2の評䟡

The instructions to assemble the item were incorrect (the diagram showed screw holes etc in the wrong place), but more importantly, the product arrived without two key parts: the worktop of the v... もっず芋る

5぀星のうち5の評䟡

Super high quality furniture. Bought a dresser and sofa bed from BRW through Heze. The lady over the phone was insanely nice and done their best to accommodate the delivery time around my hours of w... もっず芋る

5぀星のうち5の評䟡

We have bought a few items from Heze. Ottoman bed a few years ago and corner sofa bed recently. We are very happy with both products, in terms of both quality and customer experiences. While purchasi... もっず芋る

䌁業が回答したした

䌁業情報

  1. 家具店

圓該䌁業による蚘述

High quality European furniture at great prices. Kitchens, Sofas, Wardrobes and much more.

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

155件のレビュヌ

5぀星
4぀星
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2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(155)

過去12か月のレビュヌ数: 19件

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5぀星のうち5の評䟡

Impressed with the service, communication and product. Exceeded expectations on all counts.

I ordered a shoe cabinet. It was advertised at a lower price than other sites, and it was in stock, unlike almost all other sites. I was reticent to order, but they answered the phone immediately - specified a 2-4 week lead time, but it was delivered 10 days later within the time quoted. Impressed with Heze, Monika and the Fever product which is of higher quality than I'd have expected.

2021幎12月3日
自発的なレビュヌ
5぀星のうち1の評䟡

If I could leave a zero I would

If I could leave a zero I would. Absolutely shocking customer service. I purchased an item online, on receipt the quality was so poor I returned the item in the original packaging, item only out of the box 5 minutes. They acknowledged it had been returned, but said it was damaged, it most certainly was not it went back as it arrived. After some disagreement I agreed to accept a partial refund against my better judgement. They then said their system did. not allow for partial refunds and then promptly closed the return down then ignored me. I have since taken this case to my payment provider who has not had a response from them either. Yesterday the table top arrived back at my house but without the legs!! I will continue to fight for my refund, totally disgusted

2021幎11月11日
自発的なレビュヌ
Heze Furniture ロゎ

Heze Furniture からの回答

Dear customer, I am so sorry to hear that you are not happy. Unfortunately there have been some misunderstanding. We agreed the refund and processed it straight away. But then eBay has come back that you opened another case with your card provider and they have to wait for their decision. We all explained that on eBay to you with the proof. I wish we could do anything for you but we simply cannot. The system has recently been changed on eBay and there are some problems with it. Please contact eBay and your card provider for more details because we do not keep your money. I hope it will be resolved shortly, we will keep chasing eBay from our end. Kind regards, Heze Ltd

5぀星のうち5の評䟡

Piotrek

I ordered a custom-made sofa bed Belluno. I am very happy with the quality and prices. Also, the service is very helpful and professional. Fully recommended.

2021幎7月19日
自発的なレビュヌ
5぀星のうち1の評䟡

I’ve ordered just a single sink ( I


I’ve ordered just a single sink ( I know a small purchase) I ordered it on the 6th July and am still waiting for it I paid £55.00 for delivery on a economy service 3-5 working days my last 2 emails have been ignored I’ve asked for my delivery charge to be paid back to me no response from Monika would like to know what my rights are PLEASE help!!!!!!

2021幎7月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Top rate service

ordered my Junona line kitchen on Ebay at 10.30pm. Less than 1 hour later received message it could be delivered the next morning By 11.30am it was delivered by a very pleasant driver.

2020幎7月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Very good quality

Very good quality, great deals, overall friendly service...

2019幎5月24日
自発的なレビュヌ
Heze Furniture ロゎ

Heze Furniture からの回答

Thank you for your review

5぀星のうち5の評䟡

Lovely sofa and dining table/chairs

Lovely sofa and dining table/chairs. Reasonably priced and delivery was quick. Very happy with our purchase. 5+

2019幎5月23日
自発的なレビュヌ
Heze Furniture ロゎ

Heze Furniture からの回答

Thank you

5぀星のうち5の評䟡

Great furniture shop.

Great furniture shop.
Firs shop in UK where I found that good quality of asserted stock.
Impressive choise from few catalogues.
Very friendly and advisable team at shop.
Possibility to change sizes of standard sofas etc.
Delivery and assemble :)
Honestly recommend.

2019幎5月23日
自発的なレビュヌ
Heze Furniture ロゎ

Heze Furniture からの回答

Thank you so much

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