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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Zero stars! I’m 7 months pregnant and thought I’d treat myself to some dresses. The entire order was incorrect and items missing. Emailed customer service, no reply. Attempted to reach them on Instagr... もっと見る

5つ星のうち5の評価

I recently received some gorgeous pieces from Hiccup The Label as a gift, and I’m absolutely in love! The quality is outstanding, with beautiful fabrics that feel luxurious yet comfortable. Every de... もっと見る

5つ星のうち5の評価

Hiccup is amazing! Their clothing is such good quality for the most affordable price. Feels good to order clothes without having to feel bad about the ethical and environmental side to it because hicc... もっと見る

5つ星のうち5の評価

I’m so impressed with Hiccup. Everything I ordered exceeded my expectations. The maxi dress fits beautifully, with a really flattering shape and a super comfortable fabric. I especially love the pock... もっと見る

企業情報

  1. 婦人服店
  2. 衣料品店
  3. ファッション デザイナー

当該企業による記述

Fashion Without Compromise


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

408件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 25%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Amazing quality

I just got my order, and everything is so cute. The quality is amazing, especially for the price. Like, seriously, how are their prices so low? 😍 Definitely gonna be shopping here a lot more.

2024年11月4日
自発的なレビュー
5つ星のうち5の評価

Absolutely LOVE my recent order

Absolutely LOVE my recent order! Can’t wait to make my next one. 😍 wore the Jennifer pin stripe trousers last week and got SO many compliments on them, I am obsessed! Amazing quality and comfortable and cute!

2024年11月26日
自発的なレビュー
5つ星のうち2の評価

Very disappointed

Very disappointed. Placed an order for two items about a week ago and have just had a refund from Hiccup with no explanation or email! I thought it seemed too good to be true and I was right! Will not be ordering from them again.

Update: I did receive an email from the company a bit later on the same day, citing "an integration error with our logistics partners", whatever that means. They said they have added £10 credit to my Hiccup account which sounds bogus as I'm pretty sure I don't have a Hiccup account! Dodgy.

2024年11月13日
自発的なレビュー
HiCCUP.com ロゴ

HiCCUP.com からの回答

We’re truly sorry for the inconvenience you’ve experienced, and we completely understand your frustration. Our team has been working to resolve any issues that might jeopardize your shopping experience. We appreciate you bringing this to our attention, and we’re sorry for any confusion caused. Regarding the £10 credit, it should have been added to your account if you’ve registered with us, but if you don’t have one, please feel free to reach out to us at support@hiccup.com directly so we can assis yout further. We hope you’ll consider giving us another chance in the future!

5つ星のうち1の評価

Poor Communication & Long waiting time

I ordered a few things including trousers, and a few tops over 2 weeks ago and it is STILL being processed. I have tried to contact the help email, and have not received a reply.

2024年11月12日
自発的なレビュー
HiCCUP.com ロゴ

HiCCUP.com からの回答

We’re really sorry for the delay in processing your order and the lack of response from our customer support team. This is not the experience we aim to provide. Please reach out to us again at support@hiccup.com with your order details, and we’ll prioritize resolving this for you as soon as possible. Thank you for your patience.

5つ星のうち5の評価

Bought two cardigans

Bought two cardigans, at first I was sceptical when I came across the website. I'm so pleased I bought them they are both good quality, affordable price and look exactly like the picture ,they were delivered within the time frame .so pleased and will be shopping here again

2024年10月25日
自発的なレビュー
5つ星のうち1の評価

Avoid

Avoid. Can’t return stuff and stuff is small.
Not the quality it makes out to be

2024年11月1日
自発的なレビュー
HiCCUP.com ロゴ

HiCCUP.com からの回答

Thank you for sharing your concerns with us. We're sorry to hear about the issues you've had with our return process. It’s never our intention to mislead customers, and we understand your frustration. First returns are always free with us. We take your feedback seriously and would like to help resolve this matter. Please contact our customer service team at support@hiccup.com, and we’ll ensure you receive the assistance you need. You can also use our returns portal via the following link:
https://hiccup.returns.international/

5つ星のうち1の評価

Haven't received my refund

2024年9月30日
自発的なレビュー
HiCCUP.com ロゴ

HiCCUP.com からの回答

Thank you for sharing your experience, and we apologize for the inconvenience. We are constantly working to improve your shopping experience. We’re sorry to hear about the delay with your refund. Please know that we take this matter seriously and are committed to resolving it. Refunds can sometimes take a few business days to process, depending on your bank or payment provider's policy. Kindly contact us at support@hiccup.com, and one of our representatives will reach out to assist you further. We appreciate your patience and look forward to helping you.

5つ星のうち2の評価

My order isn't delivered yet

I put order on 18th October 2024 and until today, I haven't received my order yet. I just sent a cancelation email to their support and let's see if they ever going to email me back. What ashamed! I think their website looks very good as well and thought that it would be my go place for fashion shopping. Dissapointed!
Update: It's now 2 stars review because their representative replied to my email and explained that they're having problem with chain of delivery. He also offered to help with delivery or in case of I still want cancelation and refund. I choose to cancel and hope next time I'd have better luck ordering again from them. Thank you.

2024年10月18日
自発的なレビュー
5つ星のうち1の評価

I am still waiting for help to return…

I am still waiting for help to return an order and now I have been sent a duplicate order !! When trying to return the page says my email and order no cannot be found how can this be when I have already received this order ??? I just want to return this items, please help me with these returns.

2024年10月25日
自発的なレビュー
HiCCUP.com ロゴ

HiCCUP.com からの回答

Thank you for reaching out, and we sincerely apologize for the inconvenience you've experienced. We understand how frustrating it must be to receive a duplicate order and have difficulty with the return process. Please know that we take this matter seriously and are committed to making it right.

We want to make amends and ensure your experience with us is a positive one. Kindly contact us directly at support@hiccup.com with your order details, and one of our agents will assist you promptly to resolve this issue. We truly hope you’ll give us another chance to serve you better, and we appreciate your patience as we work to resolve this matter.

5つ星のうち5の評価

I love how hiccup operates

I love how hiccup operates! An environmentally conscious brand that orders based on orders, carbon footprint conscious and still manages to stay up to date with the latest trends without skimping on quality!? Sign me up!!!

2024年10月22日
自発的なレビュー
5つ星のうち5の評価

Unbeatable Quality for the Price!

Unbeatable Quality for the Price!

I’m so impressed with Hiccup The Label! For such affordable prices, the quality is outstanding. The fabrics are soft, the stitching is great, and the designs are stylish and on-trend. I’ve worn my purchases multiple times, and they’ve held up perfectly—no fading or stretching. If you’re looking for amazing quality at budget-friendly prices, this brand is a must-try!

2024年10月18日
自発的なレビュー
5つ星のうち5の評価

Wow amazing quality

Wow! Each item of clothing is fantastic, the quality of the material is substantial and all clothing item prices are affordable- which is so rare to find these days!

Highly recommend for any occasion for a casual summer look, dressing up to go for cocktails with friends or even clothes for work!

2024年10月17日
自発的なレビュー
5つ星のうち5の評価

I can’t recommend a hiccup enough! ✨💘

I can’t recommend a hiccup enough!! It’s such an amazing brand and they have the most friendly and lovely team ever.

I’ve been obsessed with every item from them so far and they always fit perfect!!

Can’t wait to style more of their items! Obsessed 🤍✨💘

2024年10月22日
自発的なレビュー

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