レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Zero stars! I’m 7 months pregnant and thought I’d treat myself to some dresses. The entire order was incorrect and items missing. Emailed customer service, no reply. Attempted to reach them on Instagr... もっず芋る

5぀星のうち5の評䟡

I recently received some gorgeous pieces from Hiccup The Label as a gift, and I’m absolutely in love! The quality is outstanding, with beautiful fabrics that feel luxurious yet comfortable. Every de... もっず芋る

5぀星のうち5の評䟡

Hiccup is amazing! Their clothing is such good quality for the most affordable price. Feels good to order clothes without having to feel bad about the ethical and environmental side to it because hicc... もっず芋る

5぀星のうち5の評䟡

I’m so impressed with Hiccup. Everything I ordered exceeded my expectations. The maxi dress fits beautifully, with a really flattering shape and a super comfortable fabric. I especially love the pock... もっず芋る

䌁業情報

  1. 婊人服店
  2. 衣料品店
  3. ファッション デザむナヌ

圓該䌁業による蚘述

Fashion Without Compromise


連絡先

4.2

ほが満足

TrustScore 5段階評䟡の4

408件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 25に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Tried to return and they made me pay postage and just sent it back to me!!

Tried to return my item (I'm a uk size 10 to 12 and this item was WAY too small!) Went through their returns procedure, no refund they just posted it back to me and because they are based in Turkey I had to pay £7 postage just to recieve an item back that I didn't want! so now I'm even more out of pocket! AVOID AVOID AVOID

2024幎9月19日
自発的なレビュヌ
HiCCUP.com ロゎ

HiCCUP.com からの回答

Hi Vicky,

We sincerely apologise for the confusion and inconvenience you've experienced with your return.

We offer a free returns process through our pre-prepared returns label and our UK depot, so no payment is required. If you returned your items via another method we would like to rectify the situation. Please email our customer support on hi@hiccup.com and they will be able to resolve this for you and offer a full refund for the paid charge.

Thank you for your understanding and we appreciate your cooperation.

Thanks,
The HiCCUP Team

5぀星のうち5の評䟡

I ordered 3 items only got 2

I ordered 3 items when the delivery came I only received 2 now I'm not sure if this had happened to anyone else but I don't know how to talk to customer services as I emailed them and sent a message through messenger I haven't had any response on top I'm not feeling well when I paid for 3 dresses why did they only send me 2 it's just waisting customers time and energy as if the order had been properly revised then the dispatch team shouldn't of made this mistake I want to know where I stand and what do I do thanks in advance - thanks to the customer representatives who got back to me and sorted my problem out swiftly

2024幎9月16日
自発的なレビュヌ
HiCCUP.com ロゎ

HiCCUP.com からの回答

Hi Tahira,

We're so sorry you didn't receive all your items and we want to correct this straight away.

We’ve processed a refund and provided you with credit as a token of our apology. Your satisfaction is important to us, and we’re committed to improving your experience with HiCCUP.

We appreciate this hasn't been the experience you wanted so we're grateful for your feedback and your understanding and for giving us the opportunity to make things right.

Best,

5぀星のうち1の評䟡

Really slow delivery

Really slow delivery. I have tried online shops before and even Ebay is quicker than this site. Better to buy in high street or even Amazon for your clothes. Disappointing.

2024幎9月15日
自発的なレビュヌ
HiCCUP.com ロゎ

HiCCUP.com からの回答

Hi Myreen,

We apologise to hear your delivery experience was substandard.

We work with trusted third party delivery firms such as Royal Mail, DPD and Evri however, sometimes packages still take longer than expected in transit.

We appreciate this hasn't been the experience you wanted so we're grateful for your feedback as we look to improve.

Please contact hi@hiccup.com who will process a full refund and extra wallet credits to your account as an apology.

Best,
The HiCCUP Team

5぀星のうち1の評䟡

My parcel never turned up

My parcel never turned up, I emailed the company three times, only once did I get a response offering me a £5 voucher for the inconvenience. Did not want this voucher and haven’t used it. I emailed yet countless times asking for an update on my parcel, and have had no response.
Would not recommend this company, still
no update or refund.

2024幎9月1日
自発的なレビュヌ
HiCCUP.com ロゎ

HiCCUP.com からの回答

Hi Annie,

We're genuinely sorry to hear about your experience and we're sorry your parcel hasn't arrived. We work with trusted third party delivery firms such as Royal Mail, DPD and Evri however, sometimes packages still get lost in transit.

We have processed a full refund and added extra wallet credits to your account as an apology.

We appreciate this hasn't been the experience you wanted so we're grateful for your feedback as we always want to be here to listen and improve.

The HiCCUP Team

5぀星のうち5の評䟡

Love this brand

Love this brand! Great quality pieces with cute designs. Sizing sometimes comes up a little small so I usually just size up for the perfect fit. I regularly shop here for gorgeous wardrobe staples and unique pieces

2024幎8月21日
自発的なレビュヌ

Trustpilot ゚クスペリ゚ンス

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䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

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詳现情報