Highlandersgb レビュー 238

Great customer service.
Would recommend

Gursh, was really helpful managed to to get my car really quickly. Excellent service

Great service and quick turn around Gursh helped me with all the process start to finish, he made it easy for me thank you.

Highlanders are administratively poor. Took them 3 weeks to send log book into DVLA, they then forgot to clear the finance on the vehicle we part-exchanged causing an issue with the finance company. Had to call them multiple times on what should be as easy as ABC for any car dealer.

Unfortunately we did not have a great experience with this dealership
Had problems with the car within first 100 yards of driving it. Then had to wait for the to try and solve the issue which was not successful
As it stands now we have had to have the car inspected ourselves at our costs because they were not true to their word.
UPDATE
So we have been asked by the company to provide more details so they can respond accordingly.
My response to that is, want to respond to this but are unable to respond to my emails and to return my calls. If you are serious about resolving this extremely serious matter then I suggest you do the right thing and do what has been asked of you clearly detailed in the email we have sent you. Continue to ignore the issue will result in legal action, again clearly detailed in the email.
This factual review of this company is purely to give potential customers an oversight of what we have experienced with you.
Advice to potential customers.
What ever you agree with this company ensure you have everything agreed in writing along with a signature as in my experience they are not true to there word.

OJ topma.n made the deal very easy helpful
Highly recommended

Top lad Gursh very good at is job

OJ made the buying process Simple

What a friendly garage, gursh was brilliant from start to finish, kept us updated regularly, would highly recommend Highlanders,

Came today to collect new car with my wife, oj dealt with us very smooth process outstanding customer service.

Thankyou guys so much

Merry Christmas!

What a great experience that was with Gursh.
The process was so smooth, quick and easy that I found myself in my new car in no time
I highly recommend to come and get yourself a car from HighlandersGB, they know what they doing.
Gursh, you're a star.

Good service
Thanks for your help
Much appreciated

Was a pleasure doing business with Gursh.
He's been very open and honest from the start. No hard sale. Very genuine. Stunning car too!

Thanks guys!

Great experience. Gursh was very friendly and accommodating my every need. I'm very pleasant with my purchase. Thank you

AVOID!!! JUST READ THE REPLY,,,, VALUED CUSTOMER WHAT A JOKE!!!! YOU REPLY HERE BUT NOT TO ME!!!!! You have pissed me around for 6 weeks, offered me used ebay parts, told me old cars make noises, sold me a defective car with 1mm on brakes and 4 ROTTEN disks, frankly your actions and responses have erroded any faith in you, things happen stuff goes wrong but the way you have messed me around, Prestige dealership???? Dont make me laugh as you have failed at every turn,,,,, Oh our technical team! Never called! Oh our Legal team? Never called! Our management team! Again never called! Y I have the right to repair or replacement at YOUR expense, thats the law! You should frankly be embarrassed at the sheer level of this 20k car 5k repair bill BE WARNED PEOPLE!!!!!

Spent 20k on a car drove 400 miles and found it had a serious fault, was offered £300 compensation for a 5k repair, no call from management in 6 weeks, zero follow up, now not returning calls or emails, been to trading standards, AWFUL service.

Very professional,we recived a great service

So friendly and very helpful

My experience with this company is great and ur sales person grush was excellent

I purchased a car on credit Finance from a car dealership highlandsgb car Registration YD14 JHA, exactly four days later I contacted them by telephone as well their company email to cancel. I had not collected .

The Dealer advised me to inform Finance Link where I had applied for credit loan for the Car. I contacted the loan company and advised them I was cancelling the loan agreement as I was no longer going ahead with the purchase of the car.

inform them that I had changed my mind and will no longer be moving forward with the purchase of the car. The car was never in my possession. The car was meant to be ready for collection on the 8th of October but I cancelled on the 7th of October 2024.

I contacted My finance Link both by telephone and email to inform them that as I was no longer moving forward with purchasing Car YD14 JHA, I no longer needed the loan I borrowed against the car, and wish to cancel and overturn the agreement as I no longer.

I also contacted Close Brothers Finance to whom I signed the Loan Agreement with and also informed them of my situation and my wish to cancel the loan agreement as it is no longer required. The car was never taken from HighlandersGB,

I am concerned of the unnecessary delay in cancelling this transaction and purchase. My Finace Link credit loan are saying that they have already transferred the money for the loan to HighlandersGB before the Credit Loan agreement can be cancelled. However HighlandersGB is not answering their calls. I am feeling frustrated by this as a customer. I never had the car in my possession and it should not be difficult to cancel this transaction and credit loan agreement.

Please help

Great service from Gursh, would definitely recommend.