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Hike Summit レビュヌ 20

•
TrustScore 5段階評䟡の4

4.0

スポヌツ甚品店
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

My item arrived broken so i contacted customer service. Their replies were very quick and the problem was resolved. Very happy with my experience

5぀星のうち1の評䟡

Item took nearly a month to arrive after several emails asking for updates. When the item did arrive it was not needed as it took that long to come , i did ask to cancel my order when i spent nearly a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I contacted Hike Summit as I had accidentally received the wrong size shoe and I requested to swop the shoes for the correct size. I had an immediate response & an apology. And that the correct size w... もっず芋る

5぀星のうち5の評䟡

Had a little problem with my card details not registering but sent an email and the support team replied almost immediately and help me sort the issue in no time! Thanks guys! definitely recommend... もっず芋る

䌁業情報

  1. スポヌツ甚品店

連絡先

4.0

ほが満足

TrustScore 5段階評䟡の4

20件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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5぀星のうち1の評䟡

Scam website, reselling Temu items for 10x their price

This website is a total scam. Ordered womens shorts for £35 and they’ve arrived nothing like the picture and have been shipped in a Temu bag. I waited weeks for this to arrive so it’s just the usual scam site. Awful quality, not what I’ve paid for.

2026幎4月2日
自発的なレビュヌ
Hike Summit ロゎ

Hike Summit からの回答

Hello,
We’re sorry to hear that you’re not fully satisfied with your order. Please feel free to get in touch with us directly by emailing help@hike-summit.com. Our team will aim to respond within 24 hours. If you don’t hear back within that time, do check your spam/junk folder or search for help@hike-summit.com in your inbox. Also, please make sure you’ve used the correct email address. If needed, simply resend your message – we’re committed to sorting out every customer query properly.
Helpful tip: To ensure your case is handled quickly by one of our senior customer support specialists, please include “TRUSTPILOT COMPLAINT” in the subject line of your email.
Here’s a quick overview of the most common issues our customers mention, along with what we can do:

Not happy with the product
If the item isn’t quite right for you, you can return it for a full refund within 30 days of receipt, as set out in our Returns and Refunds Policy. Full details are here: https://hike-summit.com/return-and-refund-policy/
(Items must be unused, unwashed, in their original packaging and in perfect condition. Please note: certain hygiene-related products, such as underwear, cannot be returned for health reasons.)

Item not received
If your parcel hasn’t arrived yet, let us know straight away. We’ll check the shipment status immediately and, if required, arrange a replacement dispatch or suitable resolution.

We truly value your custom and want you to enjoy your outdoor gear to the full.
Best regards,
The Hike-Summit Team 🏔

5぀星のうち1の評䟡

Rubbish !

Terrible boots and took weeks to arrive. Not waterproof, and not ture to size, very small. This is not a uk company they are based abroad.

2026幎3月30日
自発的なレビュヌ
Hike Summit ロゎ

Hike Summit からの回答

Hello,
We’re sorry to hear that you’re not fully satisfied with your order. Please feel free to get in touch with us directly by emailing help@hike-summit.com. Our team will aim to respond within 24 hours. If you don’t hear back within that time, do check your spam/junk folder or search for help@hike-summit.com in your inbox. Also, please make sure you’ve used the correct email address. If needed, simply resend your message – we’re committed to sorting out every customer query properly.
Helpful tip: To ensure your case is handled quickly by one of our senior customer support specialists, please include “TRUSTPILOT COMPLAINT” in the subject line of your email.
Here’s a quick overview of the most common issues our customers mention, along with what we can do:

Not happy with the product
If the item isn’t quite right for you, you can return it for a full refund within 30 days of receipt, as set out in our Returns and Refunds Policy. Full details are here: https://hike-summit.com/return-and-refund-policy/
(Items must be unused, unwashed, in their original packaging and in perfect condition. Please note: certain hygiene-related products, such as underwear, cannot be returned for health reasons.)

Item not received
If your parcel hasn’t arrived yet, let us know straight away. We’ll check the shipment status immediately and, if required, arrange a replacement dispatch or suitable resolution.

We truly value your custom and want you to enjoy your outdoor gear to the full.
Best regards,
The Hike-Summit Team 🏔

5぀星のうち1の評䟡

Item took nearly a month to arrive


Item took nearly a month to arrive after several emails asking for updates. When the item did arrive it was not needed as it took that long to come , i did ask to cancel my order when i spent nearly a month waiting for it but they said i couldnt cancel and would be able to return it when it arrived. Their return options however are to send it back overseas and fund that youself which can cost nearly as much as said item or a 50% refund and keep the item or swap for free. Which is ridiculous , i will never buy of this company again i wish id never ordered off them and would recommend people dont make my mistake and save themselves time and money.

2026幎3月30日
自発的なレビュヌ
Hike Summit ロゎ

Hike Summit からの回答

Hello,
We’re sorry to hear that you’re not fully satisfied with your order. Please feel free to get in touch with us directly by emailing help@hike-summit.com. Our team will aim to respond within 24 hours. If you don’t hear back within that time, do check your spam/junk folder or search for help@hike-summit.com in your inbox. Also, please make sure you’ve used the correct email address. If needed, simply resend your message – we’re committed to sorting out every customer query properly.
Helpful tip: To ensure your case is handled quickly by one of our senior customer support specialists, please include “TRUSTPILOT COMPLAINT” in the subject line of your email.
Here’s a quick overview of the most common issues our customers mention, along with what we can do:

Not happy with the product
If the item isn’t quite right for you, you can return it for a full refund within 30 days of receipt, as set out in our Returns and Refunds Policy. Full details are here: https://hike-summit.com/return-and-refund-policy/
(Items must be unused, unwashed, in their original packaging and in perfect condition. Please note: certain hygiene-related products, such as underwear, cannot be returned for health reasons.)

Item not received
If your parcel hasn’t arrived yet, let us know straight away. We’ll check the shipment status immediately and, if required, arrange a replacement dispatch or suitable resolution.

We truly value your custom and want you to enjoy your outdoor gear to the full.
Best regards,
The Hike-Summit Team 🏔

5぀星のうち1の評䟡

Scam site

Ordered a poncho. It took almost a month to arrive from China and when it did it was not the item I ordered, it was more like the sub £10 item I'd ordered from Amazon the previous year , not the £35 poncho I'd ordered on the site. Was given the usual chinese scam product options (send back at my expense for full refund or keep for a half refund). Save your money and buy elsewhere.

2026幎2月11日
自発的なレビュヌ
Hike Summit ロゎ

Hike Summit からの回答

Hello,
We’re sorry to hear that you’re not fully satisfied with your order. Please feel free to get in touch with us directly by emailing help@hike-summit.com. Our team will aim to respond within 24 hours. If you don’t hear back within that time, do check your spam/junk folder or search for help@hike-summit.com in your inbox. Also, please make sure you’ve used the correct email address. If needed, simply resend your message – we’re committed to sorting out every customer query properly.
Helpful tip: To ensure your case is handled quickly by one of our senior customer support specialists, please include “TRUSTPILOT COMPLAINT” in the subject line of your email.
Here’s a quick overview of the most common issues our customers mention, along with what we can do:

Not happy with the product
If the item isn’t quite right for you, you can return it for a full refund within 30 days of receipt, as set out in our Returns and Refunds Policy. Full details are here: https://hike-summit.com/return-and-refund-policy/
(Items must be unused, unwashed, in their original packaging and in perfect condition. Please note: certain hygiene-related products, such as underwear, cannot be returned for health reasons.)

Item not received
If your parcel hasn’t arrived yet, let us know straight away. We’ll check the shipment status immediately and, if required, arrange a replacement dispatch or suitable resolution.

We truly value your custom and want you to enjoy your outdoor gear to the full.
Best regards,
The Hike-Summit Team 🏔

5぀星のうち5の評䟡

Great customer service!

Had a little problem with my card details not registering but sent an email and the support team replied almost immediately and help me sort the issue in no time!

Thanks guys! definitely recommend from customer service alone. :)

2026幎2月2日
自発的なレビュヌ
5぀星のうち5の評䟡

I contacted Hike Summit as I had


I contacted Hike Summit as I had accidentally received the wrong size shoe and I requested to swop the shoes for the correct size. I had an immediate response & an apology. And that the correct size will be sent out straight away and that I can keep the wrong ones as an apology. What wonderful customer service x

2026幎1月29日
自発的なレビュヌ

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