The consult call was scheduled quickly which was great, but the male nurse didn't seem educated enough when asked about dosages of the item and didn't really come across friendly. Also as many other... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’m 4 months along the weight loss path . It has been seamless from the phone appointments , the emailing , and finally product delivery . There is continual support , and ideas to manage this treatm... もっと見る
企業が回答しました
Over the many years I have been with Pilot I have found they are available when any queries arise. They reply quickly. They are clinically ethical , ie they require updated information from me before... もっと見る
企業が回答しました
So, what made my experience great was the level of support I received when I received an e-mail from Pilot drawing my attention to the fact that my most recent order was going to be shipped to the inc... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hims is on a mission to help Australian men feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare practitioners to access trusted treatments for hair loss, sexual health, weight loss, and more. Treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals.
連絡先
オーストラリア
- hims.com.au
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It's very expensive.
It's very expensive.
You see what you pay for on the package.
Please send me a doctor's not as I am travelling overseas this year.
Great support and excellent follow up,
Great support and excellent follow up,
From Both Cindy and Michelle.
Great work By Nat
After some initial frustration l, Nat sorted my issue and updated me.
Opportunity to escalate out of chat assistance earlier would’ve helpful
Very easy to deal with and extremely…
Very easy to deal with and extremely helpful and responded quickly
.The support from the very beginning…
.The support from the very beginning and throughout the journey was outstanding. Clear communication, professional service, and a fantastic overall experience. Highly recommend Pilot.
Easy process to be a part of and very…
Easy process to be a part of and very professional.
Great product, I’d highly recommend Pilot!
Everything has been easy
Everything has been easy from start to current. My products arrive on time and all emails have been advessed efficeinetly and in a frienldy manner.
Easy process
Easy process, helpful supportive staff. I like that the support is available whenever you need it without being inundated with emails and requests for constant updates.
Pilot was the best thing I’ve done
Pilot were excellent. From the moment I started the inquiry through to finishing up the program. I received an amazing support and follow up.
回答に AI 支援を利用する場合があります詳細を表示
Terrible Customer Service
Terrible experience with Pilot. My shipment has been significantly delayed (over 2 weeks), and it’s obvious they now have a reliance on AI for first level customer service which is causing slower response times.
Once you do get a response from Customer Service, every response is vague "we’re checking with the pharmacy" without any actual substance or follow-up

Hims Australia からの回答
I am feeling great…
I'm getting really good results and I'm not even feeling hungry. The pilot team is available if I require any help at anytime.
No hesitation to recommend!
I had a terrible experience with a different provider, and I felt a bit nervous about the whole experience of going with someone new. However, I cannot speak highly enough of Pilot; they’ve exceeded my expectations. Deliveries always on time, super responsive customer service team, and really easy to make appointments.

Hims Australia からの回答
So far I've lost 14 kg and 14 cm off my…
So far I've lost 14 kg and 14 cm off my waist after 10 months on the program. I'm wrapped with the much healthier me. The program has been well suited to me and the support is great.

Hims Australia からの回答
It works
It works. I've lost 13kg in 6 months. I've always had trouble with my weight but this very effective.
The only thing is,
it is expensive and I may have to stop.
Team from Pilot are always there to answer any questions or help with any dramas.
If, like me you have had trouble losing weight, give it a go.
Sent incorrect prescription dosage
Sent incorrect prescription dosage. Complaint handled promptly and well.

Hims Australia からの回答
excellent customer service 10/10
I was so happy with the level of service I just got over the last week - the customer service team helped me remedy an order and got things back on track. Thank you team

Hims Australia からの回答
Working product with real results.
Working product and real results. Easy, customer-friendly platform. Quick response to queries and excellent communication.

Hims Australia からの回答
Great service. Good price.
Amazing. Easy. Professional. It doesn't feel like you are being robbed like most doctors visits.

Hims Australia からの回答
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