Leur support est insupportable Deux semaines pour avoir 5 extractions Excel de nos opérations car ils ont pris l'initiative de supprimer mon compte HIPAY... Stripe est plus cher mais le support est... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Thieves... this company, which I completely don't recognise making a subscription with, tried on multiple occasions to take money away from me. I'm lucky that my bank blocked the transaction. Seeing h... もっと見る
Why is this company taking money out of my account today?Without my authorisations, i've never used them for anything to do with these people, and i'm streamly disappointed in my bank.I currently want... もっと見る
Suite à un règlement de 5117,72€ pour la société Métro qui travaillait avec hipay , mon règlement a disparu ds la nature Métro m a informé ne plus travailler avec hipay depuis plusieurs années mai... もっと見る
企業情報
当該企業による記述
HiPay is a global payment provider. We believe that payment goes beyond the processing of transactions. Thanks to a unique and flexible platform, we allow our merchants to get more value from their payment data, whatever the sales channel. We help our clients to optimize their conversion rate, increase their revenue and create unique purchasing experience.
連絡先
94 rue de Villiers, 92300, Levallois-Perret, フランス
- https://support.hipay.com/hc/en-us/requests/new
- hipay.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 38%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Leur support est insupportable
Leur support est insupportable
Deux semaines pour avoir 5 extractions Excel de nos opérations car ils ont pris l'initiative de supprimer mon compte HIPAY...
Stripe est plus cher mais le support est largement mieux...
Me han cargado en la tarjeta 39,99 €…
Me han cargado en la tarjeta 39,99 € sin poner nada, sin decir nada, y a saber que han cobrado. No responden a nada.
Thieves..
Thieves... this company, which I completely don't recognise making a subscription with, tried on multiple occasions to take money away from me. I'm lucky that my bank blocked the transaction. Seeing here that I'm not the only one with this problem I really don't understand how come some authority didn't sanction them so far.
My bank blocked second time transaction…
My bank blocked second time transaction because they were trying to steal money from my account.
I have never used this company .
Scam!
Scam!! This company is trying to charge you €39 the day after you made your purchase. Report it to the police.
Hallo Betrug
Hallo Betrug
Bei meinem Konto wurde CHF 46.47 und CHF 0.51 abgebucht ohne etwas bestellt zu haben, was soll dass? Ich bitte um sofortige Rückzahlung, damit nicht rechtlich vorgegangen muss..
Why is this company taking money out of…
Why is this company taking money out of my account today?Without my authorisations, i've never used them for anything to do with these people, and i'm streamly disappointed in my bank.I currently want my refund back . Please
No passado dia 31/7 foram me retirados…
No passado dia 31/7 foram me retirados 7.40€ desta entidade á qual não fiz compras e desconheço completamente, gostaria de saber o porquê visto nesse dia nem ter feito compras. Então é burla é isso?
HIPAY GBP took £39.90 off me
HIPAY GBP took £39.90 off me, I don’t know why but I didn’t purchase anything, Thursday 30th July 2026 that’s the day they took my money

HiPay からの回答
I have been charged £39.90 by HiPay for…
I have been charged £39.90 by HiPay for no reason. I have never heard of them nor used them before. I will be reporting it as fraud to my bank.

HiPay からの回答
Who are HiPay and why have they taken…
Who are HiPay and why have they taken £39.50 from my bank account. Been reported as fraud as I have never heard of or used these scammers. What an absolute disgrace.

HiPay からの回答
They have taken £38.90
They have taken £39.50 out of my bank but ive made no payments today and never had the company on any of my bank statments

HiPay からの回答
Suite à un règlement de 5117,72€ pour…
Suite à un règlement de 5117,72€ pour la société Métro qui travaillait avec hipay , mon règlement a disparu ds la nature
Métro m a informé ne plus travailler avec hipay depuis plusieurs années mais ayant un compte métro j ai réglé sans me poser de question
Ma banque a fait une demande de remboursement il y a 3 semaines mais aucune réponse de leur banque !! Je trouve indélicat de la part d un boite spécialisé ds la sécurisation des paiement si elle agisse ainsi !
En attendant avec de l espoir mais je commence à craindre le pire !
HiPay is currently holding €39.50 of my…
HiPay is currently holding €39.50 of my money from a failed Urban Outfitters order on April 10th. The merchant confirms there is no order and that the funds should be released, but HiPay is doing nothing.
There is no way to contact them, no phone number, and they ignore customer requests. You are effectively holding my funds illegally without a valid transaction. I have reported this to my bank as a fraudulent charge. If you see 'HiPay' at a checkout, cancel your order immediately. They are a black hole for your money when things go wrong.

HiPay からの回答
I recently had the pleasure of working…
I recently had the pleasure of working with Maxim at HiPay, and I cannot recommend him highly enough. From the very start, he was professional, knowledgeable, and genuinely helpful. We had a Google Meet call where he walked me through everything clearly and set the expectation that the account would be opened within a month. To my surprise, it was up and running in just ten days!
Big congratulations to Maxim — his dedication and quality of service truly stand out. If you’re looking for a smooth and fast onboarding experience, HiPay delivered beyond expectations. Thank you, Maxim!
Amazing onboarding
Amazing onboarding! We were told at first that it will takes 2 months and we received the account after 3 weeks. Maxime did a great service, always there to help us!
Excelent customer service
An almost immediate and completely clarifying response, speciyin the sellers name
We've been working with Hipay to accept…
We've been working with Hipay to accept credit card payments for about a year now and they've been amazing. Our manager Maxime is super helpful and has helped us almost double our revenue with his suggestions & optimizations. I highly recommend them over Stripe or any other payment processor
Je suis satisfaite de la rapidité pour…
Je suis satisfaite de la rapidité pour régler mon problème. La réponse à mon email était immédiate
Boa tarde
Boa tarde. Eu pensava que tinham retirado dinheiro sem autorização, mas afinal foi de uma compra que fiz no mac Donalds pelo pedido mobile.
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