My parcel arrived within the time frame I was given even though i live on Isle of Man. The product was well sized and fits description to what i ordered. With this being my first order on Hiscolumn... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered Pegasus Grey Trainers. Very nice, smart trainers and look expensive. First try on they arent the comfiest of trainers. But I've worn Arne trainers before which arent very comfortable either,... もっと見る
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Brought two sets from here. Really nice fit and look. Although am really disappointed with the overall outcome of this but and recommend staying away. After one day of wearing and not doing much in th... もっと見る
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I have bought a few things from here and always been so impressed. It’s good quality and the prices are reasonable. I had a query and my email was responded really quickly… would be more customer fri... もっと見る
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企業情報
さまざまな外部ソースから提供された情報
Find your Freedom of Style. HisColumn create looks for men who know what they want and want to make a statement with every piece they wear.
HisColumn
当該企業による記述
- Committed to high quality customer service and experience.
- Get 10% off your first order with code: TRUST10
Our Customer Experience Promise
Premium Customer Experience
Next Day Delivery, Guaranteed Saturday Delivery Free shipping on all UK orders over £50 and fast and easy returns, we're committed to providing the best customer experience.
連絡先
Unit 30, 77-87 River Road, IG11 0JU, Barking, 英国
- 02085944442
- sales@hiscolumn.co.uk
- hiscolumn.com
4.3
優良
3170件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Happy
Nice premium retro style tracksuit, fast dispatch and delivery too can't fault a thing
2025年11月22日
自発的なレビュー
Great service
Great service deliverd on time rreally kike the hoodie and shorts twinset. Will buy again
2025年8月3日
An honest review
Do not purchase from this company, they are selling cheap products equivalent to Shein with a huge mark up. You will also find the product to be of very poor quality and not as described on their website. I.e stating its pure cotton blend when in fact it’s 60% polyester and feels cheap. Also if you’re looking for any form of decent customer service experience from them, don’t be mistaken because it will not be delivered. Avoid at all costs.
2025年7月24日
自発的なレビュー
HisColumn からの回答
Thank you for your feedback. We’re sorry to hear that you’re unhappy with your experience.
After reviewing your case with our customer service team, we can confirm that the item returned showed clear signs of wear and had a noticeable odour. As per our returns policy—which is in place to ensure fairness and hygiene for all customers—we're unable to issue refunds for worn items.
We understand this may be frustrating, but we do our best to make our policies clear at the point of purchase. That said, we’ve offered to return the item to you at no additional cost, and we’re happy to honour that if you’d like us to send it back. But as stated via email we can not issue a refund for worn items.
If you have any further questions, feel free to reach out. We truly appreciate your understanding.
Recommend!
Ordered 2 sets, came next day and clothes are great quality and fit well per the online instructions
2025年7月4日
自発的なレビュー
HisColumn からの回答
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
HisColumn からの回答
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Received faulty item
Received order tried it on all good but there was a hole in the pocket. Wanted to wear an airport outfit, so will need to take it to the dry cleaners to fix
2025年5月26日
HisColumn からの回答
Hi Samuel. We are so sorry to hear this. Can you please send us an email with photos at sales@hiscolumn.co.uk so we can get this looked into for you and sorted. This is not the quality we expect from our products and all our items are cross checked before dispatching
Team HC
Shein clothing at a 300% markup
Most sets and polos are exact same as of Shein or Temu. Seems to me like this company are bulk buying from Shein and reselling with a 300% markup. Poor
Edit: just because you say something is premium cotton blah blah blah, it doesn’t change the fact that the item is the exact same set that I ordered from Shein for 1/4 of the price
2025年4月4日
自発的なレビュー
HisColumn からの回答
Thank you for your feedback. We want to clarify that the image you shared with us is not a product we sell on our website as stated by our customer service. Our items are independently sourced and made from different, high-quality materials compared to Shein. For example, the set you are referring is made from premium Terry cotton, whereas the items link you have provided us for use polyester blends.
We take pride in offering unique products and excellent quality, not bulk reselling. If you have any questions or would like more information about our sourcing and quality, please feel free to contact us directly.
Hoodie & Shorts
Purchased other colours, hoodie and shorts, great price and quality. Last ones I bought still going strong after 4 years! Quick delivery, great customer service.
2025年4月25日
HisColumn からの回答
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
HisColumn からの回答
We are so sorry to hear this. Can you please email our customer service team at: sales@hiscolumn.co.uk. We can see you purchased one of our best sellers, we take quality control very seriously and will like to understand what issues you have had. As this is very rare for us.
Team HC
HisColumn からの回答
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
HisColumn からの回答
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Very good service
Very good service, fast shipping and good quality clothing. Will be ordering again
2025年4月25日
HisColumn からの回答
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
HisColumn からの回答
Hi Gary, thank you so much for your kind words! We truly appreciate your support. We noticed that the star rating doesn’t seem to match your review—was this intentional? If it was a mistake and you’d like to adjust it, Trustpilot allows edits. Either way, we’re grateful for your feedback!
Team HC
Quality fit and product delivered on…
Quality fit and product delivered on time! Great company 👍🏻
2025年3月1日
HisColumn からの回答
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Brilliant clothing at a reasonable…
Brilliant clothing at a reasonable price. I remember ordering the hoodies with gold zips shorts 3 or 4 years ago.
2025年3月7日
HisColumn からの回答
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
HisColumn からの回答
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Brilliant communication between myself…
Brilliant communication between myself and HisColumn. Easy and simple customer services without any issues. Great company
2025年2月3日
HisColumn からの回答
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
I was impressed with how quickly I…
I was impressed with how quickly I recieved my coat literally next morning
Great packaging !!!
I will definitely be ordering alot more 😌
2025年2月3日
HisColumn からの回答
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
The company and staff are really…
The company and staff are really customer focused. I had issues with my order and the Team HC were very understanding and took charge and got things resolved quickly. Have my coat and it's a nice warm coat in this weather really enjoying wearing it.
2025年1月17日
自発的なレビュー
HisColumn からの回答
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
HisColumn からの回答
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
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