I've ordered a kit test about 1 week ago and I've even been charged extra to get my kit delivered to me in the next day working. However, for some reasons, the kit has never been delivered to me. I've... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I've ordered a kit test about 1 week ago and I've even been charged extra to get my kit delivered to me in the next day working. However, for some reasons, the kit has never been delivered to me. I've... もっと見る
企業が回答しました
Ordered a product with guaranteed next day delivery, this was ordered 6 days ago and it still hasn’t arrived. Tried contacting by email and live chat with minimal response (nothing from the live... もっと見る
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Great efficiency from BioSure, order arrived before the week was out. Very discreet as well. Test was very easy to perform with crystal clear instructions. Results within 15 mins, in the comfort of... もっと見る
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I have been waiting more than a week for something that i feel like never will be arrived, and i did pay for next day delivery and even after contacting via email, there is no response from the compan... もっと見る
企業が回答しました
The BioSure team have unique and extensive knowledge and have helped hundreds of thousands of people throughout the UK and the world, to #KnowYourStatus. We develop, manufacture and distribute world class self-tests and wellbeing products to help you take control of you.
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This company are extremely doggy. Using addresses that they haven’t been in for two years. Biosure do you make your nasal sprays in an office or at purfleet works or at 121 brooker as it’s very confusing and just weird.
Using the last three letters of the company called Chembio.
Then having the cheek to use the first four letters of one of there product called Sure check HIV Test
You been caught red handed and maybe that’s why it’s extremely difficult to contact your company with response and why your company were sued by Chembio this is outrageous and laughable
I am not sure what was in these biosure pro nasal sprays bottles we will never know coronavirus protection ?
Being Sued $ 2.6 million dollars no legitimate company gets sued then vanishes
HAUPPAUGE, N.Y., Nov. 22, 2021 (GLOBE NEWSWIRE) -- Chembio Diagnostic Systems Inc. (“Chembio”), a subsidiary of Chembio Diagnostics, Inc. (Nasdaq: CEMI), received an international arbitration award Thursday, November 18, 2021 against BioSure (UK) Ltd, Chembio’s former UK distributor of HIV self-tests.
In April 2014, Chembio and BioSure entered into a distribution agreement under which BioSure was licensed the right to sell bundled products in the UK containing Chembio’s SURE CHECK HIV ½ pouched tests. The distribution agreement terminated on April 1, 2019. On September 16, 2019, Chembio initiated arbitration in New York, USA alleging BioSure breached the distribution agreement, misappropriated Chembio’s trade secrets, and engaged in other unlawful conduct. A final merits hearing was held in April 2021.
In the award, the arbitration tribunal held that BioSure breached various provisions of the distribution agreement, breached its implied covenant of good faith and fair dealing, and misappropriated Chembio’s trade secrets under both federal and New York law. The tribunal concluded that BioSure’s HIV self-test “is substantially based upon and incorporates Chembio Confidential Information in material breach” of the distribution agreement. According to the tribunal, BioSure breached its duty of good faith and fair dealing by using SURE CHECK HIV ½ pouched tests and Chembio confidential information to develop a competing HIV test, and by misappropriating goodwill that should have inured to Chembio’s benefit.
The tribunal awarded Chembio damages of $1,013,875.70 and costs and attorneys’ fees of $1,654,161.08. In total, exclusive of interest, Chembio was awarded $2,668,036.78.
In addition to the monetary award, BioSure has been ordered to immediately:
Stop making, using, offering for sale, or selling the BioSure HIV Self Test.
Transfer all regulatory approvals and filings related to the BioSure HIV Self Test to Chembio.
Stop using the BioSure HIV Self Test name.
Stop making, using, offering for sale, or selling components or other materials developed for the bundled products as defined in the distribution agreement, as well as any other design packaging or labeling associated with the bundled products.
Stop using all marketing and promotional materials in connection with the BioSure HIV Self Test name.
Instruct BioSure’s contract manufacturer to return certain materials to BioSure, including any Chembio confidential information and trade secrets within the manufacturer’s possession.
Return all files and records regarding the BioSure HIV Self Test to Chembio.
Stop using any results, conclusions, or data associated with any studies or performance evaluations related to the BioSure HIV Self Test.
They were selling a product called Biosure Nasal Spray by a company that was called ESSEX LAND DEVELOPMENTS LIMITED before it was changed to Biosure Global Ltd just another greedy company changing names to make a profit from the Coronavirus pandemic shame on you
Biosure or any other companies under Paul Howard Thornton if there are any investigators looking into any companies associated with Mr Paul Howard Thornton companies house website can help
Overall it was a disappointing experience purchasing the nasal sprays directly through the Bio sure website.
The information on the website indicates that the items purchased would be dispatched the following day or the day after.
Having purchased them on Monday evening I expected to have received them by Thursday of Friday at the latest.
Alas there was no indication of the items being dispatched , 4 days after purchase.
I tried to contact the company by email/ phone using the details on the website to no avail. No one answered the phone nor the email.
Out of desperation I contacted PayPal as I had paid using PayPal.
They contacted the company and a couple of days later the sprays were delivered.
What was also disappointing on opening the package was that the expire date of the sprays which contain 400 doses was October 2025!
I will not purchase directly from the company again.
Never received my order with no reason only to be told I have been refunded my money back. Very disappointing
You cancelled my order and you sent me an email that i did! I had to send an email to be explained that tou runned out of stock. This should be stated on your website foro not buying the product. And you should ask me if i wanted to get notified when the product is back in stock.

BioSure Global からの回答

BioSure Global からの回答
The product turned up quickly, when I use it I do tend to sneeze afterwards? Does it work don't know yet as it's to early to say

BioSure Global からの回答
My order went missing in the Christmas post and the customer service assistant went all out to get it to me today. Great service from this company.

BioSure Global からの回答
I thought I will have to wait for parcel up to 2nd January but I got it 31st December so it came on Sunday. I didn't expect that completely. so they always make sure that it comes fast asap. And it is good quality product.

BioSure Global からの回答
Fast delivery and hopefully it will help keep my free from any cold viruses

BioSure Global からの回答
Easy to order and arrived quickly. Great product that is simple to use and gives an accurate result quickly. Really impressed, would use again and recommend 100%.

BioSure Global からの回答
Very easy to follow instructions. Posted off and got the results 2 days later. Clear and easy to understand the report. For things that showed high levels it told you what could cause the problem and what you can do about it.
I was very pleased and will be taking up a couple of things with my GP that I would not have known about unless I’d taken this test.
Would definitely do another one.

BioSure Global からの回答

BioSure Global からの回答
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