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BioSure Global レビュヌ 152

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TrustScore 5段階評䟡の2.5

2.7

性病怜査サヌビス
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち1の評䟡

I've ordered a kit test about 1 week ago and I've even been charged extra to get my kit delivered to me in the next day working. However, for some reasons, the kit has never been delivered to me. I've... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Ordered a product with guaranteed next day delivery, this was ordered 6 days ago and it still hasn’t arrived. Tried contacting by email and live chat with minimal response (nothing from the live... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great efficiency from BioSure, order arrived before the week was out. Very discreet as well. Test was very easy to perform with crystal clear instructions. Results within 15 mins, in the comfort of... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I have been waiting more than a week for something that i feel like never will be arrived, and i did pay for next day delivery and even after contacting via email, there is no response from the compan... もっず芋る

䌁業が回答したした

䌁業情報

  1. 性病怜査サヌビス
  2. 蚺断センタヌ
  3. ビタミン・サプリメント専門店

圓該䌁業による蚘述

The BioSure team have unique and extensive knowledge and have helped hundreds of thousands of people throughout the UK and the world, to #KnowYourStatus. We develop, manufacture and distribute world class self-tests and wellbeing products to help you take control of you.

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2.7

期埅以䞋

TrustScore 5段階評䟡の2.5

152件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

レビュヌ䟝頌の蚘録がありたせん

この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Easy to use

Fast delivery, easy to use and quick results

2023幎5月4日
BioSure Global ロゎ

BioSure Global からの回答

Hi Allan,

Thank you for your feedback. Glad you found the kit easy to use!

All the best,
the BioSure team

5぀星のうち5の評䟡

All rounder

Easy order. Prompt delivery. Excellent product. Would warmly recommend it.

2023幎3月27日
BioSure Global ロゎ

BioSure Global からの回答

Thank you for leaving your review. Glad you were able to use the product with ease. All the best, the BioSure team

5぀星のうち3の評䟡

Good stuff

I waited over a week but everything arrived thank you

2023幎2月13日
自発的なレビュヌ
BioSure Global ロゎ

BioSure Global からの回答

Hi Adam, thank you for updating your review. I'm very sorry again for the delay. All the best, the BioSure team

5぀星のうち1の評䟡

Ordered on 15th November and still not


Ordered on 15th November and still not received test kit as off 23rd November. No longer receiving tracking updates on package....not good.

2022幎11月23日
自発的なレビュヌ
BioSure Global ロゎ

BioSure Global からの回答

Hi Ad,

Sorry to hear that you still have not received your test kit. I can see from your order tracking that the parcel is with the courier but it states "We're sorry we're not able to deliver your parcel today, but we will deliver it on the next working day." Unfortunately, this is beyond our control, I kindly ask that you contact the courier to find out where your parcel is and why they haven't yet delivered the item.

Thank you for your understanding.

5぀星のうち1の評䟡

Received nothing

I have been waiting more than a week for something that i feel like never will be arrived, and i did pay for next day delivery and even after contacting via email, there is no response from the company. What is going on?

2022幎10月10日
BioSure Global ロゎ

BioSure Global からの回答

Hi Tran,

Sorry to hear that. I can confirm that your order was dispatched on 29th September with next day delivery. The tracking for your order shows that the parcel was delivered on the 30th of September to your shipping address. Please see proof of tracking: C00HHA0265524183.

Unfortunately I cannot see any emails from yourself, neither can my colleagues. We're very sorry that there was no communication between us. We are keen to resolve this matter - if you still cannot locate your order, please email me directly at bsmith@biosure.co.uk and I would be happy to help.

Kind regards

5぀星のうち1の評䟡

Guaranteed next day doesn’t mean you will get the product

Ordered a product with guaranteed next day delivery, this was ordered 6 days ago and it still hasn’t arrived.

Tried contacting by email and live chat with minimal response (nothing from the live chat).

Very poor service and given I payed for guaranteed next day before 2pm delivery, 6 days and waiting is ridiculous

2022幎9月5日
自発的なレビュヌ
BioSure Global ロゎ

BioSure Global からの回答

Hi Ben,

I completely understand your frustration and we are extremely sorry that you feel let down by our service.

Looking back at our records, I can see that you were provided information regarding your order status, including your tracking number, in response to your email last week. Since then, your parcel has been shown as delivered and signed for by yourself.

We apologise greatly for the delay in receiving your item. Unfortunately, Royal Mail were on strike last week and therefore there have been some delays.

Again, we are very sorry that you have had to wait this long to receive your order. As a gesture of goodwill, I have refunded you for the postage that you paid, since the delivery date was not met by Royal Mail. But again, please be reminded that this is entirely out of our control. Every order is dispatched from here on time, with the postage that is chosen by the customer. It is entirely dependant on Royal Mail to meet these delivery dates.

All the best, the BioSure team

5぀星のうち5の評䟡

Easy to order and results in minutes

Easy to order and results in minutes. I am satisfied by my result. Thank you for helping people to find out if we are safe or not.

2022幎7月12日
BioSure Global ロゎ

BioSure Global からの回答

Thanks for your feedback Tariq, very much appreciated.

The BioSure team

5぀星のうち2の評䟡

Please go back to the blood tests if


Please go back to the blood tests if you have a Brace the oral test is not good

2022幎7月12日
BioSure Global ロゎ

BioSure Global からの回答

Hi K,

Sorry to hear that you aren't impressed with the new oral fluid tests that are available. Due to recent advancements, oral fluid tests are now as accurate as blood-based tests for HIV and offer an alternative testing method for those who wish not to sample their own blood etc.

The BioSure team

5぀星のうち1の評䟡

I havent received my items and there is


I havent received my items and there is no communication about this delay or why it has not been delivered.

2022幎7月12日
BioSure Global ロゎ

BioSure Global からの回答

Hi Frank,

Apologies for not replying to this sooner.

A replacement (free of charge) has been processed today and dispatched, we hope this resolves any issues.

Please email info@biosure.co.uk if you have any issues.

Thanks

5぀星のうち5の評䟡

Trusted company

Trusted company, rapid service and excellent quality.

2022幎7月6日
BioSure Global ロゎ

BioSure Global からの回答

Hi Jozef,

Thank you so much for your feedback, much appreciated.

All the best, the BioSure team

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