This was our second trip to South Africa arranged by Holiday Architects. Their knowledge and experience helped us to tailor the holiday perfectly. We visited Timbervati game reserve and Sabi Sands and... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
This was our second trip to South Africa arranged by Holiday Architects. Their knowledge and experience helped us to tailor the holiday perfectly. We visited Timbervati game reserve and Sabi Sands and... もっと見る
企業が回答しました
We travelled on our very first South Africa & safari experience with Kirsty in September this year and my goodness, what a trip! Speaking to Kirsty you can really tell she knows this part of the world... もっと見る
A brilliant holiday perfectly put together for our family of 6 . Catherine listened carefully to our wishes and created a perfect, much awaited holiday, great walking , excellent accommodation and rea... もっと見る
企業が回答しました
We recently returned from an amazing trip to Zimbabwe and South Africa. The trip, booked with Lisa went smoothly from the first conversation. All hotels were excellent as was the transport and guides.... もっと見る
企業が回答しました
Since launching in 2010 Holiday Architects has set out to really listen to our clients – we get to know you, we get to know your travel needs and we design the perfect holiday to match. By operating in this manner, and avoiding the standard off-the-shelf packages offered by many other travel companies, we’ve become one of the fastest-growing and most-trusted tour operators in the UK. Underpinning all of this is the expertise of our team: each committed to servicing their specialist destination, backed up with a dedicated country website packed full of unique hotels, quirky excursions and engaging holiday suggestions. Every one of our team has visited their destination many times (often even lived there), has many years’ experience in the travel industry and is carefully chosen to fit with our friendly and helpful team culture. This means when discussing your travel plans, you’ll have the peace of mind that you’re not only speaking to a genuine expert but a real person who cares about you and your holiday. We believe we are better than anyone else at listening to your travel aspirations and turning them into perfectly designed holidays, but of course that is not always easy to substantiate, which is why we were extremely proud in 2019 to be named Wanderlust magazine’s ‘Top Tour Operator of the Year’, for the second year running, gaining a 100% satisfaction rating from their readers. Competition at these awards is fierce, so winning brings us a great deal of pleasure and pride as it means we have lots of very happy clients!
Star Lodge, Montpellier Drive, GL50 1TY, Cheltenham, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Absolutely loved our Sri Lanka holiday..thanks to Lisa for sorting it for us. This was a first time with this company and have absolutely no complaints..only praise. The safari, the birds, tea plantations, Temple of the tooth, the train, the whale watching were all amazing. Great place to visit and all hotels, without exception, were lovely . Thank you...holidays are precious and this one will be right up there as one of the best.
Just returned from a fabulous holiday to South Africa, everything was organised to perfection and all the suggestions were acted on and enjoyed. Thank you to Catherine for all her help
We have been fortunate over the years to travel regularly both self planning and using a tour operator. However, this trip to Vietnam, Cambodia and Laos was the first time we have used Holiday Architects. This came about because we felt the operator we used for a previous trip failed to establish a connection with us this time around. However, right from our first conversation with Erin, we "clicked". We both felt she made every effort to understand what we wanted from the trip, what our requirements and foibles were and how the trip could be tailored to our specific needs and wishes. The budget was discussed and considered throughout and everything was delivered within that. The process was iterative and there was plenty of discussion that ensured everything was planned and that the plan was delivered. Last but far from least, when the Middle East situation kicked off while the trip was in progress, Erin made a swift and effective change of plan, and kept us fully in the loop. No fuss, no dramas, just a swift and efficient change of plan to utilise a different route home. We highly recommend Holiday Architects and Erin; we would certainly use them again in the future. Of our trips this has been one of the most memorable for all the right reasons.
Erin organised a 17 day trip to Vietnam for my wife and I. From initial contact to discuss what we wanted to do, to organising trips, flights and accommodation everything has been brilliant. Zero hassle for us during the planning phase which was important due to personal time constraints. Erin listened to our preferences and built a lovely holiday that ticked all our boxes. When in Vietnam, all the guides were prompt, knowledgeable and nothing was too much to ask, the drivers were exceptional with one ensuring we made an internal flight despite an accident causing some delays on the roads. I’d definitely use Holiday Architects again and recommend anyone planning a similar trip to do so. Thanks Erin, you are a superstar!
Fenton put together a fantastic holiday to Japan for my friend and me. We outlined what we would like to see and do and he came up with a superb plan. We travelled from Tokyo to Hiroshima and Miyajima, then on to Kurashiki and finally Kyoto. All transport, hotels and tours were arranged for us and were excellent. I thoroughly recommend using Holiday Architects for a great holiday. Thank you Fenton.
We have recently returned from an amazing holiday in Costa Rica. This was our first time using Holiday Architects and after the first conversation with Louise we felt reasurred we were in safe hands. Together we came up with an itinerary staying in five very different locations which did not disappoint.
Louise's local knowledge was really helpful, both of restaurants and activities.
The guides were excellent, we would never have spotted the majority of the wildlife we saw. We were also impressed with communication from our local agent regarding pick up times and any minor changes to our itinerary.
We will certainly be using Holiday Architects again and would have no hesitation in recommneding them. Thank you Louise and the HA Team for a fantastic holiday.
Brilliant, start to finish. Huge thanks to Fenton for planning us an excellent trip to Japan. It felt genuinely tailor-made for us and we loved every second.
We had a fantastic 15 day trip to Vietnam during the last week of February and first week of March. Erin, our advisor, organised a wonderful and memorable holiday—great flights, excellent hotels, brilliant guides and drivers, and really well chosen activities and tours.
Everything we saw, everywhere we went, and everything we experienced is something I would thoroughly recommend.
Even the outbreak of war in Iran—which meant we couldn’t travel home via Doha—didn’t spoil our holiday, because Erin quickly arranged alternative flights back to the UK. Thanks to her, we still arrived home safely on the same day.
Would we use Holiday Architects again? Definitely. Would we ask Erin to plan our next trip? Absolutely. Well done, Erin and HA!
Our bespoke holiday to Costa Rica was created by people who really know the country and we had a fabulous experience. Fantastic wildlife, beautiful country, charming people who are rightly proud of their country. Louise listened to what we were looking for in a holiday and delivered. Her customer service was exemplary. Most of the hotels were good, the eco resort fantastic.
Fenton, the gentleman who organised our trip to Japan was thorough in ascertaining what we wanted to do, where to and the type of accommodation we required. He organised our trips and provided us with a detailed itinerary, tickets for Metro, bullet train, flights and private guides for the two of us. We used Holiday Architects 2 years ago for the Dubai trip and were so pleased we used them for Japan. A company worth using again on our next foray.
Truly expert advice from the very start, based on in-depth, first hand and deep experience of Costa Rica. Friendly, unpressurised advice, a beautiful bespoke tour matched exactly to our wishes. Always on-hand before, during and after the holiday - superb service all round.
From 1st contact Catherine spent time refining our trip to SA into precisely what we wanted. We could not really fully appreciate that until we actually visited and found ourselves having the nigh perfect trip. It was just one wonder after the other.
We have recently returned from a wonderful holiday in Vietnam, which was planned with help from the team at Holiday Architects. All in all, it was a great trip, with lovely hotels everywhere, good guides and drivers and all the arrangements working seamlessly. This was our second holiday with Holiday Architects, and on the evidence of this trip, we'll be back - well done!
My wife and I have just returned from our two week holiday to Vietnam, the 2nd time that Holiday Architects have arranged our trips, and in both instances the holidays have been brilliantly organised.Lisa, our agent left no stone unturned. From organising our brilliant guides and travel arrangements to the itinerary and the wonderful hotels that we stayed at.
We certainly would have no hesitancy in using Holiday Architects to help us with our future holiday plans.
My husband and I have just come back from a trip to Vietnam which we loved. Fenton spent a considerable amount of time helping us settle the itinerary, sharing the benefit of his experience about whether something I'd read about would be worth the journey and/or whether it was the best time of year to visit. This avoided us going to places when they might not be at their best & which we can then visit on another trip. We also valued the opportunity to share feedback at the end of the holiday. There were a couple of issues with the information some of our guides shared with us but they were minor. Holiday overall was lovely and we value the input Fenton provided.
We’ve just returned from an incredible 2½-week trip to Kerala, India organised by Holiday Architects and it was absolutely fantastic.
After a good chat, Clare created a brilliant itinerary that was perfectly paced and tailored to us. The places we stayed were beautiful and full of character, and we loved how varied the trip was — from the national park, to the backwaters, to Kochi and the beaches.
Adi, who supports guests on the ground in Kerala, met us at the airport and in Kochi, he checked in with us over WhatsApp regularly and was always there if needed. Our private driver, Gills was amazing. Always on time, there when we needed him, respected our space.
We are so grateful for the support when the Middle East airspace closed while we were away. Clare quickly got in touch and arranged an alternative route home — it was hugely reassuring to have someone taking care of things when travel plans suddenly changed. Our focus was on loving this holiday rather than finding alternative flights home.
We received excellent communication from HA; and the care we received before, during and on our return has been the best experience from a travel agency ever, by far.
An incredibly well-planned and memorable trip. Its been exceptional. We wholeheartedly recommend Holiday Architects.
My husband and I have just spent a fascinating 2 weeks in Egypt. Catherine organised a trip that encompassed our requirements perfectly. It was wonderful to be met and looked after by the local agents. They couldn’t have been more helpful and efficient.
One thing that anyone visiting Egypt will have to accept is that many flights around the country are very early in the morning!
We loved being on the Nile on the
dahabyia. It was very peaceful.
We did find the tipping stressful, although Holiday Archictects did give advice.
Catherine and the team at Holiday Architects arranged our 23 day trip to South Africa, Cape Town and the Garden Route. The trip exceeded our expectations and in line with our wishes was packed with activities and suggestions. The suggested accommodation and the three-day safari were wonderful.
Unlike other companies HA were happy to plan us a long trip only taking in Cape Town and the Garden Route without flying internally to the battlefields or beyond enabling us to save those adventures for another trip.
There is plenty to do and fabulous beaches, scenery and walks while heading east from Cape Town after enjoying the wine region. We preferred Franschhoek, where we stayed, to Stellenbosch that we passed through when visiting the wine region, but Cape Constantia is certainly worth visiting too if you have time in Cape Town along with the stunning botanical gardens.
This was our fist trip with HA and enjoyed it so much we are already booked for our next trip with them, this time in Peru.
I booked through Fenton and he got our holiday in Cambodia spot on. Everything was excellent. Will definitely use again
We booked a holiday to Jordan with Catherine at HA, which was sadly aborted due to the outbreak of war with Iran. Throughout the booking process she was helpful, responsive and listened to our comments/preferences so it was truly a tailor-made itinerary. It would have been a fabulous trip I’m sure. Catherine was equally helpful at explaining our options and keeping us updated when the war started. We were very disappointed not to go on our trip but appreciated her help in navigating the cancellation process. We will definitely use HA in the future.
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。