I had an exceptional experience with Holts Gems. May was very knowledgeable and was patient with me in ensuring the design was perfect. The ring is beautiful and you can tell how much care and precisi... ãã£ãšèŠã
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My fiancé and I had a great experience ordering my wedding band from Holts Gems. After an unsuccessful morning in Hatton Garden visiting other jewellers in the area we contacted Holts as we were near... ãã£ãšèŠã
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I had an excellent experience with Holts Gems designing an engagement ring. Alicja helped me find the exact sapphire I was looking for and guided me through the design process with great care and expe... ãã£ãšèŠã
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Seamless experience. I had the pleasure of being helped by May who struck the perfect balace of encouraging, knowledgeable, and incredibly friendly. I had absolutely no idea where to start and we e... ãã£ãšèŠã
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Based in London's Hatton Garden, Holts Gems are a second generation family business, specialising in bespoke engagement rings, fine jewellery, loose gemstones and bespoke jewellery design. We offer one of the largest collections of precious and semi-precious gemstones in the UK. Our team of highly trained Lapidaries are happy to fashion your gemstone into any shape according to your requirement as well as repairing or re-polishing a gemstone to its original condition. We also offer pearl and bead re-stringing, gemstone testing and jewellery valuation services. Since its opening in 1948, Holts Gems has come to symbolise the highest degree of expertise and integrity within the jewellery and gemstone trade. Holts Gems is proud to have been recognised for its exceptional standards of service, and consequently honoured with a number of awards, including the Luxury Business accolade at the Family Business of the Year 2014 and the Independent Retailer of the Year at the Retail Jeweller awards.
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1st Floor, 39 Greville Street, EC1N 8PJ, London, è±åœ
- 02074055286
- info@holtsgems.com
- holtsgems.com
5.0
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Holts Gems ããã®åç
Hello,
Thank you for your kind words! We're so pleased you were happy with both the service and craftsmanship of your bespoke ring. It was a pleasure creating something special for you â many thanks again!
Best,
Madeline
Holts Gems Team
First class service : a real gem!!!
First class service and was able to show us items we hadnât been able to find anywhere else. Very friendly and offered an excellent bespoke service. We have used holts in the pass and always are very happy with what they offer. A real gem ( it not too obvious a pun!!)
2025幎4æ23æ¥
Holts Gems ããã®åç
Dear Phil,
Thank you for taking the time to leave such a lovely review! We're delighted to hear that you had another great experience with us and that we could help you find something truly special. Itâs always a pleasure to welcome returning customers, and weâre so pleased you continue to be happy with our bespoke service. We couldnât agree more â we do like to think of ourselves as a real gem too! We look forward to seeing you again soon.
Best Regards,
Madeline
Holts Gems Team
Such a lovely experience picking upâŠ
Such a lovely experience picking up bespoke jewellery. Great service. Beautiful craftsmanship.
2025幎4æ5æ¥
Holts Gems ããã®åç
Dear Caroline,
Thank you so much for your kind words! We're so pleased to hear you had a lovely experience collecting your bespoke jewellery. It means a lot to us that you appreciated the service and craftsmanship â every piece is made with care and passion. We hope you enjoy your jewellery for years to come and look forward to welcoming you back in the future!
Kind Regards,
Madeline
Holts Gems Team
Definitely recommend
Definitely recommend. Farah was brilliant. Great service - relaxed and not pushy at all. The ring is absolutely beautiful!
2024幎12æ14æ¥
Holts Gems ããã®åç
Hello,
Thank you so much for your kind words! We're so glad to hear that you had a great experience with Farah and that you love your beautiful ring. We always aim to provide a relaxed, non-pushy environment, and we're happy that reflected in your visit. We truly appreciate your recommendation and hope to welcome you back soon!
Best Regards,
Madeline
Holts Gems Team
Holts Gems ããã®åç
Dear Helen,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team. We strive to offer both friendly service and expert knowledge, and it's great to know we were able to serve you well.
Kind Regards,
Madeline
Holts Gems Team
Exceptional quality all round
Wow!! Absolutely thrilled with Holts Gems, especially May, who was our primary contact throughout the process! From the moment we shared our vision for the engagement ring, they went above and beyond, presenting us with a wide selection of diamonds which other places did not do. Communication was seamless, and exceptional professionalism. The final ring exceeded all expectations â stunning craftsmanship and outstanding quality, plus the price was significantly better than competitors. I wholeheartedly recommend Holt Gems to all my friends and family! Canât wait to see May and her team for our wedding rings!!
2025幎1æ28æ¥
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Holts Gems ããã®åç
Dear Jaimik,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with May and the team. Itâs fantastic that we could bring your vision to life with a stunning engagement ring, and we're so glad you were happy with the craftsmanship, quality, and value. We canât wait to work with you again on your wedding rings. Thank you for recommending us to your friends and family â we truly appreciate it!
Best Regards,
Madeline
Holts Team
Great experience
Great experience, they fast tracked my order to fit in with my schedule and were amazing. Would definitely recommend.
2025幎2æ6æ¥
Holts Gems ããã®åç
Hi Tom,
Thank you so much for your kind words! We're thrilled to hear that we could accommodate your schedule and provide you with a great experience. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Best,
Madeline
Holts Gems team
Beautiful ring and great service
The ring Alicja made is absolutely beautiful and such a vibrant colour. I needed to get it resized and Holts Gems were so accommodating and helpful. Highly recommend :)
2025幎1æ21æ¥
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Holts Gems ããã®åç
Thank you so much for your kind words! We're so happy to hear that you love the ring and its vibrant color. It was a pleasure helping with the resizing, and weâre thrilled you had a great experience with us. Your recommendation means a lot, and we look forward to helping you again in the future!
Best,
Madeline
Holts Gems Team
Amazing experience
Farah made our experience unique by making sure the ring was ready for my birthday to collect. She explained and addressed all our questions and concerns. She also advised the colour match between the gold and the ruby central stone. I couldn't recommend Holts Gems more!
2025幎1æ18æ¥
Holts Gems ããã®åç
Dear Klaudia,
Thank you so much for your kind words! We're thrilled to hear that Farah helped make your experience special, ensuring the ring was ready in time for your birthday. We always aim to provide thoughtful advice, and itâs wonderful to know that her expertise made a difference for you. Weâre so grateful for your recommendation and are delighted to have been part of this milestone. We look forward to welcoming you again in the future!
Best regards,
Madeline
Holts Gems Team
Tanzanite pendant necklace
Professional and efficient service as always from Holts. Have purchased a number of pieces of them over the years and they are always my first port of call. Alicja prepared excellently for the session and provided a number of different options as I wasnât 100% sure what item I wanted to purchase. Great experience all round and thoroughly recommend.
2024幎12æ4æ¥
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Holts Gems ããã®åç
Dear Andrew,
Thank you so much for your wonderful feedback! Weâre thrilled to hear that you continue to trust Holts for your purchases. Itâs great to know that Alicja was able to help you explore your options and provide a great experience. We truly appreciate your loyalty and recommendation, and we look forward to assisting you again in the future!
Best Regards,
Madeline
Holts Team
Holts Gems ããã®åç
Dear Kathryn,
Thank you for your feedback! We're glad to hear you were happy with the personal service. We appreciate your support and hope to assist you again in the future.
Best Regards,
Madeline
Holts Gems Team
Very helpful team and beautiful earrings
Very helpful team and beautiful earrings
2025幎1æ3æ¥
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Holts Gems ããã®åç
Dear Letty,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team at Holts Gems and love the earrings. We truly appreciate your support and hope to serve you again soon!
Kind Regards,
Madeline
Holts Team
I have been going to Holts for 2 decades
I have been going to Holts for 2 decades, and have consistently found them to provide an exceptional and very personal service. I have purchased pieces from them, of exquisite taste; I have had repairs done; and I have had jewellery designed by them. Their gems are beautiful, their designers create just the right piece according to your wishes, and the workmanship is superb. When leaving your precious items for repair, you can rest assured that they are in safe, professional and totally reliable hands. They are also very friendly and a pleasure to deal with. Highly recommend.
2024幎12æ23æ¥
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Holts Gems ããã®åç
Dear Susan,
Thank you so much for your kind and heartfelt review! We are incredibly grateful for your continued trust in Holts Gems over the past two decades. Itâs wonderful to hear that youâve had such positive experiences with us, whether itâs purchasing pieces, having jewellery repairs done, or working with our designers to create something unique just for you.
Weâre thrilled that you appreciate the quality of our gems, craftsmanship, and the personal service we strive to provide. Knowing that you feel your precious items are in safe hands means the world to us, and weâre so glad that our teamâs expertise and friendly approach have made a lasting impression.
Your recommendation is truly appreciated, and we look forward to continuing to serve you for many more years to come.
Warmest regards,
Madeline
Holts Gems Team
Great experience with Holts Gems :)
My partner and I had a great experience arranging our wedding rings with Holts. Everyone we interacted with was friendly and knowledgeable, and we are very happy with the result :)
2023幎12æ19æ¥
Holts Gems ããã®åç
Dear Toby,
Thank you for your wonderful review! We're so happy to hear that you and your partner had such a great experience with us. It's fantastic to know that you found our team both friendly and knowledgeable, and that you're both pleased with your wedding rings.
Wishing you both all the best as you celebrate this special time, and should you need any assistance in the future, we'd be more than happy to help!
Warm regards,
Madeline
Holts Gems Team
Custom made ring
I had a ring designed and made from several old gemstone rings. The staff were all friendly and helpful, and provided good advice. I am delighted with the final product
2024幎11æ15æ¥
Holts Gems ããã®åç
Hi!
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you're delighted with your bespoke ring. It was a pleasure to work with you and bring your vision to life using your old gemstone rings. If you ever need any further assistance or advice, we're always here to help!
Warm regards,
Melissa
Really recommend May and Holt's Gems
May and Holt's Gems are exceptional. From my first email inquiry, May was responsive and helpful, which was a big factor in my decision to go with Holt's. When I visited in person, she was patient and took the time to explore all the options. She provided great guidance, ensuring I felt confident in my choice without ever rushing meâespecially for such an important decision. Thanks to her attention to detail and expert advice, we ended up with exactly what I wanted. It was a wonderful experience, and I would definitely recommend them.
2024幎11æ10æ¥
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Holts Gems ããã®åç
Hi Benjamin,
Thank you for your glowing review! We're so pleased to hear about your wonderful experience with May and our team at Holt's Gems. Providing personalised guidance and ensuring confidence in such meaningful decisions is always our priority. We'll be sure to pass your kind words on to Mayâsheâll be thrilled to hear them! Thank you for choosing us, and we hope to assist you again in the future.
Warm regards,
Melissa
Professional jewellers and wonderful people!
We have been customers of Holts since 2008, when we had a diamond solitaire in a platinum setting especially designed and made for us. At that time we were guided by Jason and Alicja, and the ring was made by Robin.
A couple of years later, our daughter had her diamond solitaire engagement ring made at Holts with help from Jasón and Alicja.
Recently we were in Spain, and Maureen accidentally caught the clasp of her ring on something metallic in our car, breaking the ring and the stone fell out! Thankfully we found the diamond.
On Thursday past we went by appointment to see Alicja, and we decided to have the diamond reset. Alicja pulled out all the stops and had the job completed on Friday afternoon, the day before we were due to fly back to Ireland.
The help and advice is as excellent as the jewellery itself which clearly gives us the confidence to keep going back, and to recommend them to our family and friends.
Alicjaâs help this time, and the service she has given us has been outstanding!
We cannot recommend Holts highly enough.
2024幎11æ8æ¥
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Holts Gems ããã®åç
Dear Peter,
Thank you for your heartfelt review and for being such loyal customers since 2008âit truly means the world to us! Weâre honoured to have been part of so many special moments for your family. Your trust and recommendations are the highest compliments we could ask for. We look forward to welcoming you back in the future, and please donât hesitate to reach out if thereâs ever anything we can do for you!
Warm regards,
Melissa
Holts Gems ããã®åç
Dear Richard,
Thank you for your kind words! We always strive to put great care and attention into every piece to ensure the best results for our customers. Weâre delighted you noticed and appreciate it!
Warm regards,
Melissa
Stella helped me find the perfect ringâŠ
Stella helped me find the perfect ring for my soon to be fiance (hopefully).
10/10 service and would definitely recommend!!
2024幎10æ30æ¥
Holts Gems ããã®åç
Dear Luc,
Thank you for your amazing review! We're so glad Stella could help you find the perfect ring for such a special moment. Best of luck with your proposalâweâre sure it will be unforgettable! Let us know if thereâs anything else we can assist with. ð
Best wishes,
Melissa
Thank you so much to Alicja and the Holts team!!
Thank you so much to Alicja and the Holts team for helping me with my fiancéeâs emerald engagement ring. I had a tight timeline of around 4-weeks to arrange a ring and most jewellers were advising of a 5-6 week turnaround, plus I was having the issue of not being able to physically view the ring I wanted at other appointments. However at Holts, Alicja was able to help me with my tight timeline and during my appointment physically show me how various stones looked with different ring options - which helped massively! Thankfully my (now) fiancée loved the ring and all of her friends were buzzing with it too. Once again, huge thanks to Alicja and the Holts team!!
2024幎9æ17æ¥
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Holts Gems ããã®åç
Dear Sam,
Thank you so much for your wonderful review! Weâre thrilled Alicja and the team were able to help you create the perfect emerald engagement ring within your tight timeline. Itâs fantastic to hear that your fiancée loved the ring and that it was a hit with her friends too! Moments like these are why we do what we do. Wishing you both all the happiness in this exciting new chapter, and weâre always here to help with any future needs!
Best wishes,
Melissa
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