Home Coffee Co. ロゎ
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Home Coffee Co. レビュヌ 43

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TrustScore 5段階評䟡の4

4.2

コヌヒヌ店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

I bought my coffee frother last October and it is not working anymore. I have tried to contact the company via email and have now sent 5 and absolutely no response whatsoever. I have tried a live chat... もっず芋る

5぀星のうち5の評䟡

What a great selection of coffees! Can't stop drinking, luxurious taste, wide selection, I love your espresso the most! I think every coffee lover will find something for themselves here - there's e... もっず芋る

5぀星のうち5の評䟡

Great variety of coffee in their sample pack, even have decaff ones. My husband loves strong, aromatic coffee and this was perfect for him. Also, he liked that they came as coffee bags (like tea bags)... もっず芋る

5぀星のうち5の評䟡

Received the sample pack recently and was surprised at how good these coffee tastes considering they are in coffee bags. I didn’t think they would make a good brew but was surprised that it was as go... もっず芋る

䌁業情報

  1. コヌヒヌ店

圓該䌁業による蚘述

Home Coffee Co. is a UK-based brand specialising in high-quality, Fairtrade, and eco-friendly coffee products. Explore our carefully curated selection of craft coffee brew bags, sourced from global producers, alongside our range of coffee essentials like our electric milk frother and sustainable travel mugs. Make every cup a journey with Home Coffee Co., where quality, sustainability, and great taste come together.

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4.2

ほが満足

TrustScore 5段階評䟡の4

43件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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5぀星のうち1の評䟡

No way of contacting this company 


I bought my coffee frother last October and it is not working anymore. I have tried to contact the company via email and have now sent 5 and absolutely no response whatsoever. I have tried a live chat twice but it does not connect you to anyone or even have an automated response and there is no telephone number to contact anyone. Appalling company service . I will now have to go down the route of recovering my money from the credit card company so I can purchase a new one .

2023幎10月16日
5぀星のうち1の評䟡

Dreadful Customer Service

Recently purchased the milk frother, looked great and worked well .. until it didn’t, just two months later.
I have tried several times to contact this company to no avail. I’ve sent several emails, completed the online “contact us” form and started an “online chat”.
Still absolutely nothing, no response. The 1 star isn’t for the damaged product, although I would like a working one. It’s for the customer service, or lack of.

2024幎3月20日
自発的なレビュヌ
5぀星のうち4の評䟡

Easy to order

Easy to order, and prompt delivery. I thought this was a brilliant idea and ordered them to take on holiday. Unfortunately they are not strong enough for me and I have passed them on to a friend. A stronger version please.

2023幎8月17日
5぀星のうち5の評䟡

Love to review your coffee but have not


Original coffee did not arrive but replacement sent out and arrived the next day.

2023幎8月6日
Home Coffee Co. ロゎ

Home Coffee Co. からの回答

Hi,

We're sorry to hear this. We've checked your tracking with Royal Mail and it appears they haven't attempted to deliver it yet. You should have received it by now, so we will contact them and find out what's going on.

If you could email us through the site and confirm your address, we'll get some more sent out to you.

5぀星のうち5の評䟡

Home Coffee First purchase

Great tasting coffee in recyclable sachets, with the coffee bags also compostible. Purchased the decaffeinated options , will definitely be buying in the future

2023幎8月9日
Home Coffee Co. ロゎ

Home Coffee Co. からの回答

Thank you for your review, we're happy to hear you think they're great too!

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