Home Cosmetics レビュー 

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2025年1月13日

Thank you for your feedback! We’re glad you’re happy with your purchase and appreciate your understanding about the delivery time during this busy period.

Home Cosmetics からの回答

2025年1月3日

Thank you for your feedback, and we’re sorry to hear about your disappointment with the dispatch times over the Christmas and New Year period.

We do aim to make delivery timelines as clear as possible, especially during busy periods, and we’ll review how this information is displayed on our website to improve clarity in the future. Your feedback is valuable in helping us enhance our service.

Home Cosmetics からの回答

2025年1月3日

Thank you for your feedback! We're glad you found the website easy to use and got what you needed at a great price. We appreciate your support and hope to see you shop with us again.

Home Cosmetics からの回答

2024年12月11日

Thank you for your feedback, and we’re sorry for the delay you’ve experienced.

Due to the high demand during the Christmas period, carriers everywhere are facing delays, which may impact the dispatch and delivery times. We understand how frustrating this can be and appreciate your patience.

We aim to respond to all emails as quickly as possible during this busy time, and we’re sorry if you haven’t received a reply yet. Please rest assured, we’re doing everything we can to get your order dispatched and delivered to you as soon as possible.

Home Cosmetics からの回答

2024年12月11日

Thank you for your feedback.

We’re sorry for any confusion caused. When your first order was placed, we reached out to let you know that the Yardley gift packs were out of stock at the time, which is why only one was sent and charged.

We understand how important it is to receive your items on time, especially during the busy holiday period. If there’s anything further we can do to assist, please don’t hesitate to let us know.

Home Cosmetics からの回答

2024年12月11日

Thank you for your review! We're so pleased to hear you’re happy with our prices and quick delivery. It’s great to know you’ve chosen to shop with us again, and we look forward to helping you in the future.

Home Cosmetics からの回答

2024年12月11日

Thank you so much for your 5-star review! We're delighted to hear you found the Boss miniatures you were looking for with us this year. It's great to know you're pleased with your purchase. We look forward to helping you again in the future—have a wonderful Christmas! 🎄

Home Cosmetics からの回答

2024年12月3日

Hi Marie, Thank you for your feedback. We're sorry to hear about your experience and understand your frustration.

We want to assure you that all our products are 100% authentic and sourced from reputable manufacturers. We do not sell counterfeit or expired products.

Regarding returns, we kindly ask customers to review our Terms and Conditions before purchasing. As stated, for hygiene and safety reasons, we cannot accept returns on items that have been opened or used, as breaking the seal compromises the product. We understand this policy can be disappointing, but it ensures all our customers receive products in pristine condition.

If you feel the product you received was not as expected, please contact our customer service team. We’re happy to investigate further and provide any necessary support.

Thank you for bringing this to our attention. We value your feedback and remain committed to ensuring a positive experience for all our customers.

Home Cosmetics からの回答

2024年12月5日

Thank you for your lovely review! We're happy to hear your order arrived on time, well-packed, and in perfect condition.

Home Cosmetics からの回答

2024年12月5日

Thank you for your feedback. We’re sorry to hear you had trouble applying your 10% discount. This may have been caused by a technical issue, and we’d love to help resolve it for you.

Please reach out to our customer service team with your order details, and we’ll ensure the discount is provide asap

Home Cosmetics からの回答

2024年12月5日

Hi Julie,

Thank you for getting in touch.

We’re sorry to hear you haven’t received your order yet. If you could kindly provide your order confirmation or reference number, we’ll be happy to look into this for you and provide an update as soon as possible.

Home Cosmetics からの回答

2024年12月5日

Thank you for your feedback! We're glad you were happy with the service and price, and it’s great to hear your wife is pleased with her gift. We appreciate your support and hope to see you shop with us again.

Home Cosmetics からの回答

2024年12月5日

Thank you for your 5-star review! We’re glad you were happy with the price and impressed with the fast delivery.

Home Cosmetics からの回答

2024年12月12日

Thank you for your review! We’re delighted to hear you appreciated the continuous updates and fast delivery. Your feedback means a lot, and we hope to see you shop with us again soon! 😊

Home Cosmetics からの回答

2025年1月13日

Thank you for your great review! We’re glad to hear you’re happy with our range, prices, and delivery service. We appreciate your recommendation and look forward to your next order.
Charlotte - Home Cosmetics

Home Cosmetics からの回答

2025年1月13日

Thank you for your review! We’re pleased to hear your order arrived on time and as expected. We appreciate your feedback

Home Cosmetics からの回答

2025年1月13日

Thank you for your fantastic review! We're delighted to hear you were happy with the quick delivery, great prices, and quality of your order.