Home Feelingレビュー 

76
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I am very impressed with the service I've received from Home Feeling. I was looking for a very specific sized (small) Fridge-Freezer and had almost given up hope finding something that I wanted... もっと見る

5つ星のうち5の評価

Every thing went to plan the two delivery men were lovely and a follow up call to see if all ok great service thankyou x

5つ星のうち4の評価

Recently (Jul2025) bought 2 Willow under-counter wine coolers. So far very pleased: good value and seems to keep well to the chosen temperature. Would have awarded 5stars but fitting the bottles int... もっと見る

5つ星のうち1の評価

Shoddy service. Large freezer arrived a day after they said it would. No timely communication about the change - received a text the day before stating the date and on the morning. Waited in all day (... もっと見る

企業情報

  1. 電化製品店
  2. 電子機器店
  3. キッチン リフォーム業者
  4. キッチン用品店
  5. 冷蔵庫専門店
  6. 洗濯機・衣類乾燥機専門店

当該企業による記述

Home Feeling began life in 2012 as a family wholesale business supplying household electricals across the UK. After years of working behind the scenes with leading brands and retailers, the team decided to bring that experience directly to customers, launching homefeeling.co.uk to offer a carefully chosen range of appliances at honest prices. Today, Home Feeling is run from our HQ and warehouse in the Midlands, where a small, close‑knit team looks after everything from stock and logistics to customer care. With a mix of younger team members setting up homes of their own and more experienced hands on customer service and engineering, we understand both the practical and emotional side of choosing the right appliance. A big part of the Home Feeling story is Willow, a newer UK appliance brand that shares our belief that good quality appliances should be accessible to all, no matter the budget. With a background in technical maintenance and servicing, Willow is built around reliability first, then adds the style and features that customers actually use day to day. From fridge freezers and chest freezers to washing machines, washer dryers and small appliances, Willow products are designed to give you the performance you need without unnecessary cost. The result is a range that feels reassuringly solid to use – from the way doors close to the weight of the dials – while still offering the kind of modern look you’d expect from much more expensive brands.


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4.1

ほぼ満足

TrustScore 5段階評価の4

76件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.1

すべてのレビュー

(76)

過去12か月のレビュー数: 44

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5つ星のうち5の評価

Very Good Company To Deal With.

I am very impressed with the service I've received from Home Feeling.

I was looking for a very specific sized (small) Fridge-Freezer and had almost given up hope finding something that I wanted, after much research.

Luckily, I happened upon their website and ordered the item online, which was a breeze.

I needed to contact them via email and by phone with a few queries and their responses were always prompt, polite, informative and professional.

2026年6月9日
5つ星のうち1の評価

parcels left at random people s door…

parcels left at random people s door step . i ordered several items and only one was delivered to me , i am unable to get help as the whole system is automated and the range has several different sellers , i have one pic of my parcels at someone s front door , not mine now i have to to spend even more hours trying to get help , absolutely will not order from the range ever again.

2026年4月22日
5つ星のうち5の評価

Fantastic service

Fantastic service, thank you! I had to get in touch with HomeFeeling after I placed my order due to a slightly confusing delivery confirmation email, but the team were so helpful & delivery was a totally smooth process - the guys who delivered my new washing machine were great.

2026年5月26日
5つ星のうち5の評価

Great company to deal with on price and customer service

After always going with well know sellers for electric goods, I was a little nervous to purchase, but the price was the best anywhere, and free, fast delivery. Communication was excellent, then morning of delivery came, I had a call to say in route, would be 45mins, over and hour went and I had a message to say, sorry issue with delivery truck (flat Tyre) not sure when delivery would be made, straight away I thought here we go, will have to book another date, however I was pleasantly surprised when the really lovely chaps pulled up, be it 2 hrs later, but still within window, full of apologies and couldn’t be nicer. We know that things go wrong sometimes out of their control m, but it’s how it’s handled and communicated, and these guys did it better then the well know sellers, will 100% purchase from them again

2026年3月2日
5つ星のうち5の評価

Happy

Received fridge freezer, and was delivered fine. Very happy with it as it is now up and running. Great for a single person, or a small accommodation.

2026年2月12日
5つ星のうち1の評価

Bad customer experience

Payment taken, then no contact for 3 days. When I contacted, I was eventually told that delivery is not possible to Northern Ireland, and i would be refunded. A week later, still no refund, and no further correspondence, even after I have sent another two emails asking for an update?

2026年1月19日
5つ星のうち1の評価

Avoid, does not work properly and had to buy another appliance.

I bought a fridge freezer, the fridge didn’t keep the fresh produce fresh for long so things like milk and fruit spoilt quickly.

The fridge was ok, just shop more often for fresh produce, however the freezer stopped holding temp and defrosted and just doesn’t seem to hold temp cold enough to freeze.

I contacted seller, who said I had to email them a list of info, I sent that with invoice and order number. I then get a call to say an engineer would not come out as they wanted more info. Info should all be on the invoice but apparently not.

Anyway, complete waste of money as have had to buy another appliance as this is not fit for purpose and feels they trying anything. To get out of warranty.

Avoid and save yourself money, time, stress and having to go pay for another appliance as this is complete rubbish.

2026年1月12日
自発的なレビュー
5つ星のうち1の評価

Very poor customer service and unprofessional conduct

I had an extremely disappointing experience with Home Feeling Limited. I contacted them regarding an oven I purchased from them that was still under warranty after it overheated and the fuse blew, causing the oven to stop working completely.
Initially, I was told that the issue was covered under warranty and that an engineer would be arranged. I booked a time for the engineer to attend, however after waiting for two hours with no contact, I had to chase the engineer myself. I was then told he was “waiting for an answer,” which was both vague and unhelpful.
After contacting the company again, they suddenly changed their position and claimed the oven had not been installed correctly, stating this voided the warranty despite previously confirming that the issue was covered and arranging an engineer visit. This inconsistency and lack of accountability is unacceptable. I have two young children and am now left without a working oven due to a company that has shown no care or concern for its customers. This has been a very poor customer experience, with extremely poor customer service throughout. The handling of this situation was highly unprofessional, and I would not recommend Home Feeling Limited to anyone.

2026年1月6日
自発的なレビュー

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