The booking process was easy. We had a blocked drain outside which resulted in the toilet not flushing away properly and unpleasant effluent overflowing from the drain onto the path outside our back d... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Initially very easy to book appointment online. However plumber cancelled less than an hour before he was due (left a phone nessage to say he'd come 'tomorrow' .which was Saturday & impossible. No neg... もっと見る
企業が回答しました
From first contact on phone speaking to someone who new what they were talking about, very helpful and reassuring. Staff arrived on time, told us what they were going to do to solve the problem, promp... もっと見る
Excellent service as always. Plumber who came sorted the problem very quickly was polite and efficient. It was not an emergency call out so appointment was one week later. BUT we have had emergency ca... もっと見る
企業が回答しました
企業情報
HomeServe UK について
当該企業による記述

A little bit about HomeServe UK
We're here to help people take better care of their home.
- 👪 Over 1.2 million UK customers
- 🚚 Nationwide network of Home Experts
- ⏰️ 24/7 claims - our UK helpline is open 365 days a year
- 🏠 Over 30 years of helping people take better care of their homes
- 📱 Manage your claim through the HomeServe App
連絡先
Cable Drive, WS2 7BN, Walsall, 英国
- 0330 0247 999
- heretohelpteam@homeserve.co.uk
- homeserve.co.uk
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service throughout
The booking process was easy. We had a blocked drain outside which resulted in the toilet not flushing away properly and unpleasant effluent overflowing from the drain onto the path outside our back door. An engineer, Ben, visited the day after our call and using specialist equipment quickly found the cause, unblocked the drain and thoroughly cleaned the area. He went the ‘extra mile’ and checked all the feeds into the drain and at the front of the house before he left giving us peace of mind for the future. Top class service and well worth the cover.
Haven't had the need to use the service…
Haven't had the need to use the service yet. However the offer wa good and applying for the cover was easy.
We had a problem with our shower
We had a problem with our shower, HomeServe got us sorted, no fuss, no hassle, what more could you ask? I recommend them without reservation to anyone.
Affordable..
From first contact on phone speaking to…
From first contact on phone speaking to someone who new what they were talking about, very helpful and reassuring. Staff arrived on time, told us what they were going to do to solve the problem, promply started work and kept us informed throughout, completed the work with no hassle and let site clean and tidy.
The engineer did a great job …
The engineer was polite and friendly and completed the job quickly.(unblocking toilet).
Once again, Homeserve deliver!
Once again, Homeserve delivered and organised an excellent and professional company in Woolco UK to remedy a plumbing issue at my property. This policy is a must for property owners. Well done!
Cistern - faulty diaphram
The plumber called on the 1st March and said my cistern needed a new diaphram. He couldn't source one locally so a new one was ordered. He called later that week but it was the wrong size. I told him I was away from 9th - 20th March. I have heard nothing since and my cistern remains dismantled. He has my mobile number so I can be contacted at any time wherever I am.
The truth!
It was very easy to Review the potential advantages of HomeServe & then to act & join!
Brilliant service
Brilliant service, friendly service engineer. Left everything cleaned up and tidy! All good from me!
Very efficient clam process and very…
Very efficient clam process and very good service in the repaid by a very friendly and proficient engineer
The man who serviced the boiler was…Boiler Service
The man who serviced the boiler was excellent and very thorough. I rang and spoke to his manager and asked him to give him a Pat on the back for his customer service.
回答に AI 支援を利用する場合があります詳細を表示
Fast efficient response
1st class service from initial phone request to attending repair technicians.

HomeServe UK からの回答

HomeServe UK からの回答
My drains unblocked with no fuss
My drains unblocked with no fuss. Appointments easily set up and workmen gave notice a day before appointment date to confirm.
The whole experience had left a good impression and I am glad that I am insured with HomeServe UK

HomeServe UK からの回答
My Plumbing insurance
Easy to do on line, a good price and a trusted company and have used homeserve for many years on other insurances.

HomeServe UK からの回答
Easy to book appointment
Easy to book appointment. Efficient Engineer identified the issue and corrected the issue

HomeServe UK からの回答
Good introductory offers so will try…
Good introductory offers so will try for first year & rate later.

HomeServe UK からの回答
Knowledgeable Engineer.
Arrived on time. Reviewed the issue of concern. Resolved the issue. Friendly polite. Professional knowledgable engineer.

HomeServe UK からの回答
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