The representative listened and addressed my concerns in a timely manner. They helped me resolve my issues and now my kids' subscription is back on track and on the way
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I reached out through text message because I hadn’t been receiving the practice packets. The customer service representative worked right away to correct the issue and make sure I got all practice pac... もっと見る
I reached out via text to ask for help logging into my Dashboard account. The Customer Care team not only helped me log in, but also answered every question I had about the options available to manage... もっと見る
Worth every penny!! Communication was only when needed and included very helpful tips on what my child should spend more time on. Books are so well done and activities are creative. My 4 yo knew all h... もっと見る
企業が回答しました
企業情報
Hooked on Phonics について
当該企業による記述
At Hooked on Phonics, we believe that every child loves to learn, so we focus on nurturing that thirst for knowledge with products that are fun, effective, and easy to use. We also support families and teachers as they help children improve reading skills. We celebrate every success so learning becomes a positive cycle that kids will love to repeat again and again. We meet all children at their level, engage their imaginations, and help them climb to the next level step by step. Every achievement ends in a celebration of success, an elevation of confidence, and an increase in self-esteem. Because as children master reading skills, they also lay the foundation for a lifetime of learning.
Our promise to parents
当該企業による記述
- Helping kids become confident readers
- For over 35 years, Hooked on Phonics has helped millions of children learn to read. Our proven phonics-based approach uses fun, step-by-step lessons designed to build strong reading skills and confidence at every stage.
Why Choose Hooked on Phonics?
|
📖
|
Proven Phonics System Our step-by-step phonics approach teaches kids how letters and sounds work together so they can decode words and become confident readers. |
|
📈
|
Builds Skills Step-by-Step Children start with simple sounds and gradually progress to reading full sentences and stories at their own pace. |
|
🧠
|
Fun, Interactive Learning Digital lessons paired with hands-on materials create a multisensory experience that helps kids practice and retain reading skills. |
|
🏆
|
Trusted by Millions of Families For decades, families have used our program to help children build strong reading foundations. |
連絡先
The Smarter Way to Learn to Read
4.6
優良
1209件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Can’t unsubscribe
2021年8月1日
Hooked on Phonics からの回答
Hi there,
We're sorry for any confusion. You may sign into your dashboard 24/7 at www.hookedonphonics.com/dashboard any time to adjust your subscription settings, message us on Facebook, email us at contact@hookedonphonics.com, or call 1-888-605-5055, Monday through Friday, 9AM – 5PM ET.
We're here to help!
Hooked on Phonics からの回答
Thank you for your great review! We're thrilled that your family is seeing success with our program! Happy reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Hooked on Phonics has been a helpful… Third grade teacher
Hooked on Phonics has been a helpful resource to use with my students. I was exposed to it as a child and now I am using it as a teacher. Thank you.
2021年7月29日
Hooked on Phonics からの回答
Thank you for your great review, Renee! We're thrilled to hear that you're sharing your success with our program with your students! Happy reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
We started to use the product a few…
We started to use the product a few months ago, and until this point, I love it, it's been useful in finding flaws in my granddaughters understanding of where her needs are to improve.
2021年7月29日
Hooked on Phonics からの回答
We are thrilled to hear that your granddaughter is enjoying the program and seeing success with reading! Thank you for the review.
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
My 6 yr old was struggling with…
My 6 yr old was struggling with reading! We love the app and books that come with it! He likes the games and is reading better after only a few months!
2021年7月28日
Hooked on Phonics からの回答
We are thrilled to hear that your son is enjoying the program and seeing success with reading! Thank you for the review.
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
My son has enjoyed Hooked on Phonics…
My son has enjoyed Hooked on Phonics this summer! He always looks forward to doing the lessons.
2021年7月27日
Hooked on Phonics からの回答
Thank you for your great review! We're thrilled that your son is seeing success with our program! Happy reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Simply magical
My daughter absolutely loves the books and it is awesome bonding time. Simple layout on how to teach her
2021年7月26日
Hooked on Phonics からの回答
Thank you for your great review, Brandi! We're thrilled that your daughter is seeing success with our program! Happy reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
It's great my granddaughter loves it so…
It's great my granddaughter loves it so much. She gets excited when she sees the books
2021年7月26日
Hooked on Phonics からの回答
Thank you for giving the gift of reading, Maria!
Can't log in ...AT ALL
Can't log in ...AT ALL. No help from CS. But no problem deducting from my acct.
2021年7月26日
Hooked on Phonics からの回答
Hi Chauntay,
We're so sorry to hear that. Can you please reach out directly, so that we can quickly remedy this for you?
Monday - Friday 9am to 5pm ET:
phone: 1-888-605-5055
email: contact@hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
Very comprehensive program for parents…
Very comprehensive program for parents and educators. Love it!’
2021年7月25日
Hooked on Phonics からの回答
Thank you for your great review, Lorri! We're thrilled that you're seeing success with our program! Happy reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
This would of been better if there was more to the app
This would of been better if there was more to the app and the workbooks. The workbooks come once a month and have hardly anything in them. The app is good dont get me wrong but it's really small and too easy to complete. There needs to be more things in the app I believe. As once completed theres nothing else to do and my lo still isnt reading even though she completed the app.
2021年7月25日
Hooked on Phonics からの回答
Hi Ciara,
We're sorry to hear that our program may not be a fit for your family. We value your feedback, and will certain share that we our Product Development Team. In the meantime, we'd recommend reaching out to us directly to ensure that your child is on the lesson that is most appropriate for their reading level.
We're available Monday - Friday 9am to 5pm ET:
phone: 1-888-605-5055
email: contact@hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
Hooked on Phonics からの回答
Thank you for your great review, Shanda! We're thrilled that your daughter is seeing success with our program! Happy reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Great customer service
Thank you for your quick resolution to my problem. Great customer service.
2021年7月24日
Hooked on Phonics からの回答
Hi Victoria,
We're so sorry to hear that. We've gone ahead and cancelled your subscription, as requested. We're available Monday - Friday 9am to 5pm ET should you have any other questions or concerns:
phone: 1-888-605-5055
email: contact@hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
I have been very pleased with Hooked on…
I have been very pleased with Hooked on Phonics. I am using this with a 4 yr. old boy who is autistic. He has spoken language and a good memory, so I am hopeful that he will become a reader. Thanks for all of your help!
2021年7月23日
Paid for website access and still won’t…
Paid for website access and still won’t allow my child to go past level one it keeps prompting us to create another account which we have already done
2021年7月22日
Hooked on Phonics からの回答
Hi there,
We're sorry for any confusion. Please be sure that you are fully signed into the App with your email address and password that we send in your order confirmation email. We're available Monday - Friday 9am to 5pm ET if you need assistance:
phone: 1-888-605-5055
email: contact@hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
Hooked on Phonics からの回答
Hi Elizabeth,
We're so sorry to hear that. We're showing that we've shipped you Learn to Read Steps 1-8. Can you please reach out directly, so that we can quickly remedy this for you?
Monday - Friday 9am to 5pm ET:
phone: 1-888-605-5055
email: contact@hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
Very helpful!
After trying another program that wasn't working for us, we decided to try Hooked on Phonics. We immediately saw improvement! My child loves playing the interactive games and reading the books that come along with it. I would definitely recommend this to anyone.
2021年7月18日
Love it!
My son struggled through kindergarten to learn to read. We started Hooked on Phonics in the summer and he was reading during the first lesson! It was such a confidence boost for him and he is actually enjoying reading. Would definitely recommend
2021年7月18日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。