Banner for Hooked on Phonics

Hooked on Phonics レビュー 1,209

TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The representative listened and addressed my concerns in a timely manner. They helped me resolve my issues and now my kids' subscription is back on track and on the way

5つ星のうち5の評価

I reached out through text message because I hadn’t been receiving the practice packets. The customer service representative worked right away to correct the issue and make sure I got all practice pac... もっと見る

5つ星のうち5の評価

I reached out via text to ask for help logging into my Dashboard account. The Customer Care team not only helped me log in, but also answered every question I had about the options available to manage... もっと見る

5つ星のうち5の評価

Worth every penny!! Communication was only when needed and included very helpful tips on what my child should spend more time on. Books are so well done and activities are creative. My 4 yo knew all h... もっと見る

企業が回答しました

企業情報

  1. 識字プログラム

Hooked on Phonics について

当該企業による記述


At Hooked on Phonics, we believe that every child loves to learn, so we focus on nurturing that thirst for knowledge with products that are fun, effective, and easy to use. We also support families and teachers as they help children improve reading skills. We celebrate every success so learning becomes a positive cycle that kids will love to repeat again and again. We meet all children at their level, engage their imaginations, and help them climb to the next level step by step. Every achievement ends in a celebration of success, an elevation of confidence, and an increase in self-esteem. Because as children master reading skills, they also lay the foundation for a lifetime of learning.

Our promise to parents

当該企業による記述

Helping kids become confident readers
For over 35 years, Hooked on Phonics has helped millions of children learn to read. Our proven phonics-based approach uses fun, step-by-step lessons designed to build strong reading skills and confidence at every stage.

Why Choose Hooked on Phonics?

📖
Proven Phonics System
Our step-by-step phonics approach teaches kids how letters and sounds work together so they can decode words and become confident readers.
📈
Builds Skills Step-by-Step
Children start with simple sounds and gradually progress to reading full sentences and stories at their own pace.
🧠
Fun, Interactive Learning
Digital lessons paired with hands-on materials create a multisensory experience that helps kids practice and retain reading skills.
🏆
Trusted by Millions of Families
For decades, families have used our program to help children build strong reading foundations.

連絡先

Promotion box for Hooked on Phonics

The Smarter Way to Learn to Read

Join 5 Million+ Families and Teachers Who Trust Hooked on Phonics

4.6

優良

TrustScore 5段階評価の4.5

1209件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

We love the lessons

We love the lessons! The price is too expensive.

2023年8月31日
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hi Amanda,

Thank you for this review. We're delighted to hear that your family is loving the Hooked on Phonics program!

Please know that, as a subscriber, you can make the program work for you by adjusting your shipment frequency, or pausing shipments at any time. We'd also encourage you to check out our App + Practice Pack bundles available at shop.hookedonphonics.com, which typically allow users to capture additional savings over the month-to-month option.

Our Customer Care Team is here to help if you have any questions at all, so please do not hesitate to reach out: http://www.hookedandcompany.com/contact

5つ星のうち1の評価

The app is extremely uninteresting

The app is extremely uninteresting. The animal characters are ugly and strange looking, you can barely tell what they're supposed to be. The games are so repetitive it makes it extremely boring for children. My daughter is 5 and she gets bored after about 5 minutes, 10 minutes max. The work books they send are short and boring also. The activities they say to do are also boring, I can come up with better ways to do crafts with letters myself. Shape a lower case letter a with apple pieces? Right... Then the songs on the app are startling and pointless. They're supposed to teach the sound of the letter but there's so much going on you can't even tell what sound they're saying the letter makes! Then it also uses different objects to make the letter sound. Please tell me why they chose a ghost for the letter "g"? That is scary for a young child that may not even know what a ghost is. What happened to using a goat or a goose? Very strange. And last but not least, the reading books they send are not appropriate for a beginner reader and not interesting and barely make sense. I believe we got to step 4 before I just cancelled the subscription because it's not getting any better. They sent the book called The Cereal Box. The book has hideous art and the story barely makes sense. Supposedly the kid is using his imagination but it's just really off the wall. No thanks!! I'm extremely disappointed with this company. I really had high hopes and my child has not an inkling how to read yet after almost two months. This is total bummer especially since I decided to homeschool and I thought this would be my base curriculum. Who designed the app? They did a horrible job. Takes a long time to load, the characters are ugly and it is so slow and repetitive. Then there is the math app. Once again the songs are pointless and confusing.

2023年7月14日
自発的なレビュー
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hello Stephanie, Thank you for your valued feedback. We're so sorry to hear that our program didn't meet your expectations. As we continuously strive to improve our product and service, we've shared your comments with our Product Development Team for review and consideration.

Please email us at contact@hookedandcompany.com if you have any additional comments you'd like to share, or if you ever need assistance. We're here to help!

5つ星のうち5の評価

Hooked on Phonics has been great so…

Hooked on Phonics has been great so far. We are able to take our time, and all of the material (app & book) are exciting. It has made learning fun for my son

2023年7月30日
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hi Anjelica,

Thank you for your 5-Star review. We're thrilled to hear that our program has been successful for your family.

If you have a moment, please don't forget to rate the App in your App Store. We appreciate your feedback and willingness to share your experience with others. Keep up the great work!

Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv

5つ星のうち5の評価

I was a primary school teacher before…

I was a primary school teacher before homeschooling my children these past few years. My specialty is actually teaching kids to read. It’s a super power. Except with my youngest. I was struggling so much. We read every night for a year and we started with phonics a year before that. I was starting to think there might be a learning disability. Well…. Within a month and a half of hooked on phonics my daughter is at grade level (grade 1) and I am just so happy for her. She wanted to read very much. I wanted to be a good teacher for her. I was and am very patient when it comes to teaching children how to read - something I have done countless, literally countless times, so I know it can take time, but there is something in the way hooked on phonics builds each lesson that made it FUN and easy for my daughter. We still read each night (not a lot- just a few pages a day typically) and she’s progressing well. I highly recommend. And I also recommend this tool to people I talk to. It doesn’t replace one on one attention and most of all kindness and patience with your child, but it does put things in an order of lessons so they can retain the information. Definitely give this a try!

2023年7月30日
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

We're celebrating along with you, Joanna! Congratulations to your daughter, and thank you so much for sharing this meaningful review.

If you have a moment, we'd love it if you'd consider reviewing us in the App Store, as well.

Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuA

We're thrilled to support your family on your learning journey!

5つ星のうち1の評価

Not an honest company

I signed up for Hooked on Phonics and used only two weeks and cancelled. I was charged $1 and should have not been charged any more. They charged me an additional $15.98 and will not refund my money. This company is not honest. They do not care about their customers.

2023年7月21日
自発的なレビュー
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hi there, we're so sorry to hear this. Can you please contact us directly with your email address so we can assist you with cancellation and a refund: http://www.hookedandcompany.com/contact

5つ星のうち1の評価

Terrible customer service

My daughter purchased hooked on phonics. I liked the program however when we finished level 1 tried to find level 2 and couldn't find in the package.
My husband ordered level 2 and paid almost $30.00 after a few days we received level 4, called many times over the phone to no avail, so I tried online and finally chatted with someone who stated we ordered the wrong level. I checked my order and sent her the picture of the order which states level 2, but to make it short she refused to exchange. I should have the level 2 for free because it was missing in the package to begin with. Now my granddaughter and I are stuck and can not continue. The error is on the Hooked on Phonics not me. Very poor customer service.

2023年7月14日
自発的なレビュー
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hello there,
We’re distressed to hear you have not had a good experience and we want to make this right for you. This review does not provide us with your contact info, so please email us at contact@hookedandcompany.com and include "TrustPilot" in the subject line for a speedy resolution. We look forward to hearing from you, and thank you in advance!

5つ星のうち5の評価

Back to basics

Back to basics. The program is not over-built like many programs are today. It is easy to follow, understand and has really helped my son learn to read.

2023年5月30日
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hi John,

Thank you for your review. We are delighted to hear that your son is seeing success with our program.

If you have a moment, we'd love it if you could review us in the App Store, too.

Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuA

Thank you for learning with us!

5つ星のうち5の評価

We really enjoy the reading and math…

We really enjoy the reading and math packets!

2023年3月30日
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hello Alyse,

We're pleased to hear that you're enjoying the Phonics & Math Practice Packs. Thank you for your 5-star review!

- Your Hooked & Co. Customer Care Team

5つ星のうち5の評価

Reading can be made easy and fun!!!

I love the way the app is so easy for my grandson to use on his own. He loves the books and the animals that appear when he answers the questions. The sound effects when he is correct are awesome and make it so much fun for him. He just turned 5 and is in Pre-K. He has a look of excitement when he reads a word!!! I love the workbooks!!

2023年3月30日
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hi Linda,

Thank you for your 5-Star review. We are delighted to hear that the program has been easy to use, and that your grandson is enjoying the learning experience. Keep up the great work!

If you have a moment, we'd love it if you could review us in the App Store, too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv

5つ星のうち5の評価
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hello Raven,

We appreciate your feedback, and we are thrilled to hear the program has been easy to use. Thank you for learning with us!

If you have a moment, we'd love it if you could review us in the App Store, too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv

5つ星のうち1の評価
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hello Shemmika,

We're so sorry to hear that you have not received your packages. We've located your account under this email and the tracking for your packages show that they were delivered to the address you provided to us. Please reach out to our Customer Care Team via email or Live Chat so we can resolve this for you ASAP. We look forward to hearing from you: http://www.hookedandcompany.com/contact

5つ星のうち1の評価

I tried and tried to sign in and cancel…

I tried and tried to sign in and cancel my subscription but their site locked me out. I tried to get reset password emails sent to me...but none came through. I emailed for help and no response. Finally after they billed me for the month I was able to sign in. They're still taking my money! I tried to get help through their IG account too and they won't help at all. I want a refund! Horrible, horrible way to do business. Beware!!!

2023年2月2日
自発的なレビュー
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hello Alli, We are so sorry and understand your frustration with these issues. We do see that our Customer Care Team worked with you to resolve your issues, and sincerely hope that our resolution was to your satisfaction.
We thank you again for your patience and understanding, and please reach out to us here if you have any questions or issues going forward: https://hookedandcompany.zendesk.com/hc/en-us/requests/new

5つ星のうち5の評価

Fantastisk service

Fantastisk service. Købte et produkt igennem Hooked4pets, og da jeg jeg henvendte mig til kundeservice, fik jeg helt igennem fantastisk service. Specielt Michelle var gav mig virkelig god service. Hun var løsningsorienteret og svarede mig hurtigt på mine mails.

Jeg kan varmt anbefale alle at benytte sig af dem!

2023年2月2日
自発的なレビュー
5つ星のうち1の評価

Hooked On rip off

I want to cancel my subscription and cannot. I've tried logging in many times and can't. I can't contact hooked on by phone or message. This feels like a rip- off.

2022年11月10日
自発的なレビュー
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hi Gary, We are so sorry to hear that you're having trouble cancelling your subscription. You may sign into your dashboard 24/7 at https://dashboard.hookedandcompany.com/ email us at contact@hookedandcompany.com or message us on Facebook.

5つ星のうち5の評価

I was having a problem understanding…

I was having a problem understanding how the whole system worked. I chatted with a customer service agent named Cassandra. Cassandra was more than helpful, and very patient with me. Cassandra got me straightened out, so now I am getting ready to embark on a reading literacy journey with my 6 year old grandson who is currently failing reading. He is super excited about the new "game app" that I downloaded on my phone for him. He's also super excited about the "books" that will be coming for him. He loves to get "mail". I'm trying to keep it very light, and very fun sounding. So, we'll see how we do. I believe the guarantee is Reading in 30 days. 30 days will start tomorrow due to a scheduling issue tonight that won't allow for me to sit down and work (I mean, "play games") with him. December 8th is 30 days, I will check back then and let everyone know how we're doing. Until then.

2022年11月7日
自発的なレビュー
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hi Jen, Thank you for your review and feedback. We pride ourselves on excellent customer service and are thrilled to hear that we've exceeded your expectations. We'll pass along your kind words to our Director of Customer Care. We can't wait to hear how the program is working for your grandson, so please don't hesitate to reach out with any questions or to celebrate progress together. Happy reading!

5つ星のうち5の評価

Fun Program

There is enough practice and content for my son to be busy with Hooked on Phonics every day.

2022年10月31日
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hi Kenyetta, Thank you for the 5 star review. We are delighted to hear your son is enjoying our program!

If you have a free moment, we'd be so grateful if you could review us in your App Store too:

Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv

Happy learning!

5つ星のうち5の評価

As a grandparent raising a young…

As a grandparent raising a young grandson this program has been a blessing. His first grade year was affected by Covid and that’s the critical phonics and learning to read year. With the help of the
this program he is reading like a champ. He even won first place the Accelerated Reader contest last year for his class. He read over 200 books, many above his grade level. This was just what I was looking for to help me help him learn how to sound out his words. The program also helped him to become an excellent speller as well. I just cancelled our subscription today as we no longer need it but I highly recommend it. Thank you hooked on Phonics—-THANK YOU!

2021年9月15日
自発的なレビュー
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hi Bettye, Thank you for your 5-Star review. We are thrilled that your grandson succeeded in our program and was able to overcome his reading challenges! Keep it up!

If you have a moment, we'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv

5つ星のうち5の評価

Great program and Customer Service, Go Tosh B…

Tosh and Customer Service took care of my issue quickly even though it was my fault do to address change. My daughter was excited waiting for new packet.
Why She so excited???? Because she loves it. Not even 4yo, already reading and spelling. Also, traces and writes her name. I'm a Teacher/Therapist. My child learns in many ways. Home Schooling has been the best for our situation. Hooked on Phonics has been the easiest program to set up and complete.
Always remember when teaching, Patients is Golden.

2022年9月8日
自発的なレビュー
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hi there, Thank you for taking the time to leave us a 5-star review. We pride ourselves on excellent customer service and are thrilled to hear that we've exceeded your expectations. We're also thrilled to hear that our program is working well in our home school environment! Keep it up!

5つ星のうち2の評価

The app is trash

The app is trash. It doesn't help the child. You must be there at all times to walk them through everything even if they're a tentative child. I've used this since my baby was 3 and she's 5 and it did nothing. Absolutely nothing. I need someone to tell me it helped their child read and how? She learned more with ABC mouse and she stayed engaged without me having to sit there with her for hours just to operate the app.

2022年9月5日
自発的なレビュー
Hooked on Phonics ロゴ

Hooked on Phonics からの回答

Hi there, We're always looking to improve our program and would like to share your feedback with our Product Development Team. If you'd be willing to elaborate more on this, please email us at contact@hookedandcompany.com.

We'll also add that if you're not seeing the results you'd hoped for after using the program consistently, reach out and we'll gladly assist you in adjusting your strategies with additional tips and suggestions, or help you manage your subscription, if needed. We’re here to help!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報