The representative listened and addressed my concerns in a timely manner. They helped me resolve my issues and now my kids' subscription is back on track and on the way
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レビュアーのコメントを見てみましょう
I reached out through text message because I hadn’t been receiving the practice packets. The customer service representative worked right away to correct the issue and make sure I got all practice pac... もっと見る
I reached out via text to ask for help logging into my Dashboard account. The Customer Care team not only helped me log in, but also answered every question I had about the options available to manage... もっと見る
Worth every penny!! Communication was only when needed and included very helpful tips on what my child should spend more time on. Books are so well done and activities are creative. My 4 yo knew all h... もっと見る
企業が回答しました
企業情報
Hooked on Phonics について
当該企業による記述
At Hooked on Phonics, we believe that every child loves to learn, so we focus on nurturing that thirst for knowledge with products that are fun, effective, and easy to use. We also support families and teachers as they help children improve reading skills. We celebrate every success so learning becomes a positive cycle that kids will love to repeat again and again. We meet all children at their level, engage their imaginations, and help them climb to the next level step by step. Every achievement ends in a celebration of success, an elevation of confidence, and an increase in self-esteem. Because as children master reading skills, they also lay the foundation for a lifetime of learning.
Our promise to parents
当該企業による記述
- Helping kids become confident readers
- For over 35 years, Hooked on Phonics has helped millions of children learn to read. Our proven phonics-based approach uses fun, step-by-step lessons designed to build strong reading skills and confidence at every stage.
Why Choose Hooked on Phonics?
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Proven Phonics System Our step-by-step phonics approach teaches kids how letters and sounds work together so they can decode words and become confident readers. |
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Builds Skills Step-by-Step Children start with simple sounds and gradually progress to reading full sentences and stories at their own pace. |
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Fun, Interactive Learning Digital lessons paired with hands-on materials create a multisensory experience that helps kids practice and retain reading skills. |
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Trusted by Millions of Families For decades, families have used our program to help children build strong reading foundations. |
連絡先
The Smarter Way to Learn to Read
4.6
優良
1209件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love this I use it for my kids nightly…
Love this I use it for my kids nightly reading for school. We love it and it is super easy and quick to do.
2021年9月27日
Hooked on Phonics からの回答
Thank you for your review, Laura! We're thrilled that your family is seeing success with our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
I love hooked on phonics.
2021年9月27日
Hooked on Phonics からの回答
Thank you for your review, Maxine! Happy reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
It works
I wish it was more interactive, it barely keeps my sons interest. However it is a good and reliable resource when learning to read.
2021年9月27日
Hooked on Phonics からの回答
Hi Rachael,
We're sorry to hear this. We're always looking to improve our program and would like to share your feedback with our Product Development Team. If you'd be willing to elaborate more on this, please email us at contact@hookedonphonics.com.
- Your Hooked on Phonics Customer Care Team
Nothing is wrong my grandson has done…
Nothing is wrong my grandson has done well!! Thank u
2021年9月26日
Hooked on Phonics からの回答
Thank you for your review, Becky! We're thrilled that your grandson is seeing success with our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Thought my son would be reading by now
Thought my son would be reading by now. We are quite a few months in and he’s doing just ok.
2021年9月25日
Hooked on Phonics からの回答
Hi Josue,
If you're not seeing the results you'd hoped for after using the program consistently, reach out and we'll gladly assist you in adjusting your strategies with additional tips and suggestions. We’re here to help!
live chat: www.hookedonphonics.com
email: contact@hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
I really like this program but…
I really like this program but sometimes it gets stuck and all the letters or words are jumbled up on top of each other and it often freezes. I was advised that downloading the lesson first would help. My child has fun reading the books that mirror the lessons and I think it has improved his confidence.
2021年9月24日
Hooked on Phonics からの回答
Hi Kristy,
We're sorry to hear that you're having an issue with the App. We'd recommend uninstalling and reinstalling the App, using a strong WiFi signal. If we can be of any assistance to you, please reach out to us directly:
live chat: www.hookedonphonics.com
email: contact@hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
Great for Kindergarten homeschool.
I love using the app and the books for my little girls homeschool kindergarten! She is already reading just one month into school and this program has made it so easy for me! I highly recommend it!
2021年9月23日
Hooked on Phonics からの回答
Thank you for your review, Ashley! We're thrilled that your daughter is seeing success with our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
I am not receiving my materials for my…
I am not receiving my materials for my child.only first book .so I'm not happy.
2021年9月23日
Hooked on Phonics からの回答
Hi Bithiah,
We're so sorry to hear that. We are showing successful delivery of 3 packages to the mailing address provided at checkout. Please reach out to us directly so that we can assist you with verifying the address is correct and reshipping your packs.
live chat: www.hookedonphonics.com
email: contact@hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
Incredible!
My child looks forward to the workbook lessons and the reading books that are included. We love it!
2021年9月21日
Hooked on Phonics からの回答
Thank you for your great review! We are thrilled that your family is enjoying our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Great material.
2021年9月21日
Hooked on Phonics からの回答
Thank you for your review, Philip! We're thrilled that your family is seeing success with our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
My son is now reading at his best
My son is now reading at his best! Thanks Hooked on Phonics!🙌🏽🙌🏽🙌🏽😍
2021年9月20日
Hooked on Phonics からの回答
Thank you for your great review, Shante! We're thrilled that your son is seeing success and building confidence with our program! Keep up the great work!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
My son enjoys it and has learned a lot!
2021年9月20日
Hooked on Phonics からの回答
Thank you for your great review, Elizabeth! We're thrilled that your son is seeing success and building confidence with our program! Keep up the great work!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
The program is glitchy
2021年9月19日
Hooked on Phonics からの回答
Hi Rio,
We're sorry to hear that you're having an issue with the App. We'd recommend uninstalling and reinstalling the App, using a strong WiFi signal. If we can be of any assistance to you, please reach out to us directly:
live chat: www.hookedonphonics.com
email: contact@hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
Great program
My son was reading by the time we reached step 3&4!! I was so unsure if this was gonna work because of how cheap it is but as a mom who homeschools 4 kids this is the best way to teach kids to read. It's amazing and exciting when they take off reading
2021年9月18日
Hooked on Phonics からの回答
Thank you for your great review, Alisha! We're thrilled that your family is seeing success with our program! Keep up the great work!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
My son is not the best reader but was…
My son is not the best reader but was thankful for this educational tool during the summer and continue to use it to supplement during the school year. He enjoyed it and as he is learning certain sounds and words we go back to the helpful books for sentence reading. Thank you!
2021年9月17日
Hooked on Phonics からの回答
Thank you for your great review, Connie! We're thrilled that your son is seeing success and building confidence with our program! Keep up the great work!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Hooked on Phonics からの回答
Thank you for your great review, Sharon! We're thrilled that your son is seeing success with our program! Keep up the great work!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Our children still can't read and we've…
Our children still can't read and we've been using this app for 3 months
2021年9月17日
Hooked on Phonics からの回答
Hi Michael,
Within 30 days of using our program consistently, you should see a Hooked on Phonics grade level improvement in your child's reading skills. If for any reason the program is not a good fit, you may cancel before 30 days are up and will not be charged again, and you may request a refund of the price you paid at sign-up, no questions asked. Please note, for Pre-readers (learning the alphabet and letter sounds), they'll show a significant increase in reading skills, as actual reading begins with the Learn to Read program.
We’ll also add, if you're not seeing the results you'd hoped for after using the program consistently, reach out and we'll gladly assist you in adjusting your strategies with additional tips and suggestions.
Direct message us on Facebook, chat with us live at www.hookedonphonics.com or email us at contact@hookedonphonics.com.
We’re here to help!
- Your Hooked on Phonics Customer Care Team
My son can read!
I don’t know how it works so well, but it does! My son is able to read simple sentences now and is so eager to learn more. I couldn’t be more proud of him.
2021年9月17日
Hooked on Phonics からの回答
Thank you for your great review, Stephanie! We're thrilled that your son is seeing success with our program! Keep up the great work!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
We have been using this program for…
We have been using this program for several months and unfortunately there has not been any change. My daughter is still struggling just as much as she was when we began. If your child has even a little bit of a struggle with phonics I don't believe I would recommend this program.
2021年9月17日
Hooked on Phonics からの回答
Hi Erin,
According to your App usage, your child is working in the Pre-reader section of the App, which teaches the alphabet and all of the letter sounds. Please note, for Pre-readers, they'll show a significant increase in reading skills, as actual reading begins with the Learn to Read program.
We’ll also add, if you're not seeing the results you'd hoped for after using the program consistently, reach out and we'll gladly assist you in adjusting your strategies with additional tips and suggestions.
Direct message us on Facebook, chat with us live at www.hookedonphonics.com or email us at contact@hookedonphonics.com.
We’re here to help!
- Your Hooked on Phonics Customer Care Team
My 8y year old boy loves it
My 8y year old boy loves it! He follows along great and with different activities and pattern games to learn from, He doesn’t find it boring.
2021年9月17日
Hooked on Phonics からの回答
Thank you for your great review, Karina! We're thrilled that your son is seeing success with our program! Keep up the great work!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
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