The representative listened and addressed my concerns in a timely manner. They helped me resolve my issues and now my kids' subscription is back on track and on the way
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レビュアーのコメントを見てみましょう
I reached out through text message because I hadn’t been receiving the practice packets. The customer service representative worked right away to correct the issue and make sure I got all practice pac... もっと見る
I reached out via text to ask for help logging into my Dashboard account. The Customer Care team not only helped me log in, but also answered every question I had about the options available to manage... もっと見る
Worth every penny!! Communication was only when needed and included very helpful tips on what my child should spend more time on. Books are so well done and activities are creative. My 4 yo knew all h... もっと見る
企業が回答しました
企業情報
Hooked on Phonics について
当該企業による記述
At Hooked on Phonics, we believe that every child loves to learn, so we focus on nurturing that thirst for knowledge with products that are fun, effective, and easy to use. We also support families and teachers as they help children improve reading skills. We celebrate every success so learning becomes a positive cycle that kids will love to repeat again and again. We meet all children at their level, engage their imaginations, and help them climb to the next level step by step. Every achievement ends in a celebration of success, an elevation of confidence, and an increase in self-esteem. Because as children master reading skills, they also lay the foundation for a lifetime of learning.
Our promise to parents
当該企業による記述
- Helping kids become confident readers
- For over 35 years, Hooked on Phonics has helped millions of children learn to read. Our proven phonics-based approach uses fun, step-by-step lessons designed to build strong reading skills and confidence at every stage.
Why Choose Hooked on Phonics?
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Proven Phonics System Our step-by-step phonics approach teaches kids how letters and sounds work together so they can decode words and become confident readers. |
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Builds Skills Step-by-Step Children start with simple sounds and gradually progress to reading full sentences and stories at their own pace. |
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Fun, Interactive Learning Digital lessons paired with hands-on materials create a multisensory experience that helps kids practice and retain reading skills. |
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Trusted by Millions of Families For decades, families have used our program to help children build strong reading foundations. |
連絡先
The Smarter Way to Learn to Read
4.6
優良
1209件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Yes to Hooked on Phonics!
Hooked on Phonics has been around for years and there's a reason for that...because it does work! It has made reading fun for my child. The lessons holds my child's interest! Best thing we ever bought our child! Learning can be fun!
2022年1月1日
Hooked on Phonics からの回答
Thank you for your review, Jennie. We are thrilled your family is seeing success with our program. Happy Reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Your product has improved my…
Your product has improved my granddaughters ability to read however she stills needs extra help. We will continue using your product in conjunction with any special help she receives from school. Thank you
2021年12月9日
Hooked on Phonics からの回答
Thank you for your review Audrianna. We are thrilled your granddaughter is seeing success with our program. Happy Reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Such a fantastic experience with the…
Such a fantastic experience with the customer supporting team - prompt responses and kindness and caring messages! My kiddo is absolutely excelling in his reading development - we love our HOP packet.
2021年12月7日
自発的なレビュー
Hooked on Phonics からの回答
Hi Teresa! We are thrilled that your are seeing success with our program. Thank you for sharing your experience with our customer care team, we strive to offer excellent service and it sounds like our team did just that.
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
We LOVE hooked on phonics!
I enjoy the simplicity of the program, it is easy for me to do with my 3 year old.
My daughter enjoys the games on the app, we sing the songs together and it is very fun!
The books are AWESOME.
She could only recognize two letters before we began and know she can recognize letter names AND sounds of 18 letters!
2021年12月2日
Hooked on Phonics からの回答
Thank you for your review, Alyssa! We're thrilled that your daughter is seeing success with our program and is beginning her reading journey using Hooked on Phonics.
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
APD Friendly
My son has Auditory Processing Disorder, for this reason we homeschool and follow a visual curriculum. However, that wasn't enough for him to pick up on phonics. I decided to pull the trigger on Hooked on Phonics, within 2-3 weeks he was picking up on CVC words. He's come a long way. We're grateful for this program.
2021年10月24日
Hooked on Phonics からの回答
Thank you for sharing Nohemi! We are thrilled your son has seen success with our program. Happy Reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
My son loves the app and it helped a…
My son loves the app and it helped a lot with his letters!
2021年10月9日
Hooked on Phonics からの回答
Thank you for your review, Anastacia! We're thrilled that your son is seeing success with our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
This program really helped my daughter
This program really helped my daughter. She enjoyed it and it helped her to begin her reading journey :)
2021年10月8日
Hooked on Phonics からの回答
Thank you for your review, Giovanna! We're thrilled that your daughter is seeing success with our program and is beginning her reading journey using Hooked on Phonics.
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
I love hooked on Phonics
I love hooked on Phonics! We decided to sign up for it when our foster son came to us. He was so far behind. After only 3 months of using it he is almost caught up with his grade level. I love the books that they send every month to go along with the online lessons.
2021年10月7日
Hooked on Phonics からの回答
Thank you for your review, Corina! We're thrilled that your foster son has seen great success with our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
The packets were easy to follow and the…
The packets were easy to follow and the my little guy loved the stars(awards) as he progressed through each packet.
Definitely sharpened his attention and ability to distinguish his letter and word sounds.
Highly recommended this to help advance reading skills.
2021年10月7日
Hooked on Phonics からの回答
Thank you for your review, Gordon! We're thrilled that your child is seeing success with our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Kindergartner loves Hooked on Phonics!
My kindergartner is off to a great start and loves this program! He’s so excited to be recognizing words and we are only half way through step one. So far so good!!
2021年10月4日
Hooked on Phonics からの回答
Thank you for your review, Melonie! We're thrilled that your son is seeing success with our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
This app has been great at getting g my…
This app has been great at getting my daughter on her way to reading. We are still working on lessons but I’m very impressed. Thank you
2021年10月2日
Hooked on Phonics からの回答
Thank you for your review, Dawnn! We're thrilled that your daughter is seeing success with our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Hooked on Phonics からの回答
Thank you for your review, Andre! We're thrilled that your family is seeing success with our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Hooked on Phonics からの回答
Thank you for your review, Taylor! We're thrilled that your family is seeing success with our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
I ordered this program for my…granddaughter
I ordered this program for my granddaughter who was struggling in school due to her poor reading skills. her school does not teach phonics anymore or how to sound out words they just expected her to remember to words. Hook on phonics has been amazing we work on it the entire summer it was super easy to use and they made it fun for her she greatly improved in her reading she is in the 4th grade this year has is almost where she needs to be now. I would recommend this to anyone it is the best thing I could have ever done for my granddaughter.
2021年9月30日
Hooked on Phonics からの回答
Wonderful, Helen! Thank you for your review! We're thrilled that your granddaughter is seeing success with our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
I love this program
I love this program! My daughter struggled learning how to read and I have tried many other methods and she just couldn’t grasp the concept. I finally tried hooked on phonics and within a few days she was reading sight words and spelling! It was a life changer! I would recommend this program to anyone!
2021年9月30日
Hooked on Phonics からの回答
Thank you for your review, Natalie! We're thrilled that your daughter is seeing success with our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Awesome program!!!
Awesome program! I have recommended this to many other moms! My daughter has progressed tremendously! Thanks to hookedonphonics.com
2021年9月30日
Hooked on Phonics からの回答
Thank you for your review, Shakita! We're thrilled that your daughter is seeing success with our program and that you would recommend us to others!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
I would like to be removed ..you guys…
I would like to be removed ..you guys take money out my account y and yet have I received anytbing..I want to be removed..I want a call
2021年9月30日
Hooked on Phonics からの回答
Hi Jade,
We're so sorry to hear that. We are showing successful delivery of 4 packages to the mailing address provided at checkout. Please reach out to us directly so that we can assist you with verifying the address is correct and reshipping your packs.
live chat: www.hookedonphonics.com
email: contact@hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
Worth every penny!
Worth every penny!! Communication was only when needed and included very helpful tips on what my child should spend more time on. Books are so well done and activities are creative. My 4 yo knew all her letters and sounds right away after using this program, she’s already sounding out words! The app is engaging and smart, with just the right amount of repetition. I highly recommend this subscription.
2021年9月30日
Hooked on Phonics からの回答
Thank you for your review, Mari! We're thrilled that your daughter is seeing success with our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
It's a great program
2021年9月30日
Hooked on Phonics からの回答
Thank you for your review, Jennifer! We're thrilled that your family is seeing success with our program!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
The app logged me out and won't reset…
The app logged me out and won't reset password. There is no number listed to call. It is really frustrating. I guess I will have to cancel since my son can't even log in.
2021年9月28日
自発的なレビュー
Hooked on Phonics からの回答
Hi there,
Thank you for your review. We're sorry to hear that you're having trouble accessing the App.
There are many ways to reach out to us for assistance:
Monday - Friday 9am to 5pm ET:
phone: 1-888-605-5055
email: contact@hookedonphonics.com
live chat: www.hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
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