Hope Macaulay ロゎ
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Hope Macaulay レビュヌ 323

•
TrustScore 5段階評䟡の4.5

4.7

ファッション デザむナヌ
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5぀星のうち5の評䟡

The wait for a Hope Macaulay cardigan is definitely worth it. The wool is soft, the colours are stunning and the hand knitted quality unbeatable. Knowing that my cardigan has been made to order by... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Yes Beautiful cardigan - beautifully made - BUT it absolutely drenched me. Far too heavy for my frame. I have had to return - so sorry / please find my card inside the written envelope on the retur... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Worth the wait for. Absolutely gorgeous Bruna colossal knit cardi.It will compliment my entire wardrobe. So thrilled. Hope Macaulay kept me informed throughout the wait via email. The knit was pac... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

I was disappointed at the packaging it came in after seeing the videos in a lovely box mine was in a cheap looked like used cardboard box with brown tape all around. The label was quite blurry with ca... もっず芋る

䌁業が回答したした

䌁業情報

  1. ファッション デザむナヌ
  2. 衣料品店
  3. ニットりェア補造業者

圓該䌁業による蚘述

At Hope Macaulay, we blend innovation with tradition to create feel-good knitwear that is handcrafted and mindfully made. We proudly celebrate local craftsmanship in our home of Northern Ireland. Hope Macaulay is a family-run, woman-owned contemporary luxury fashion brand, founded by textiles designer Hope Macaulay on the beautiful North Coast of Northern Ireland. Just two years after graduating, Hope Macaulay emerged in 2020 as an inspiring, slow fashion, global brand, hailed by the fashion world as dopamine dressing. What began as Hope knitting alone in her bedroom has expanded into a team of 20 skilled knitters working from home across Northern Ireland, helping keep the traditional cottage industry alive. Hope is best known for her creation of the signature statement piece, the Colossal Knit Cardigan. Unable to find pieces to make from other’s knitting patterns, she developed her own method, just by using her hands. By mastering a unique knitting technique that uses no needles, Hope has trained her knitters to create her designs, her favourites made from sustainably sourced materials like luxury merino wool. Hope’s energetic and surreal designs have been featured in major fashion publications, such as Vogue, GQ, Sports Illustrated, Vanity Fair, and the New York Times, and have adorned celebrities including Gigi Hadid, Naomi Osaka, Jennifer Hudson, Black Pink’s Lisa and Rosalía. Her influence and dedication to mindful, local craftsmanship has also earned her a spot on the prestigious Forbes 30 Under 30 list. Despite the rapid growth and international acclaim, Hope remains dedicated to her roots in Northern Ireland. She continues to support local women by providing them with meaningful work and maintaining a close-knit supply chain. Hope Macaulay is a brand that not only celebrates wearable pieces of art, but also embodies a heartfelt commitment to community and sustainability.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

323件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Excellent quality

Excellent quality, obviously took a while to come but was in the expected time. Absolutely stunning, so many lovely compliments. Packaged lovely and personal

2026幎2月25日
Hope Macaulay ロゎ

Hope Macaulay からの回答

Hi there, thank you so much!
So glad you love your piece and that it arrived as expected and even better to hear all the compliments
Hope Macaulay Team 💌

5぀星のうち1の評䟡

DO NOT PURCHASE IF US CUSTOMER

DO NOT PURCHASE IF US CUSTOMER! I purchased the colossal knit cardigan in size small. I had to pay $100 import fee to receive the item. When I received it, I didn't like how the sweater's seams were so bulky on the side. I couldn't comfortably have my arms at my sides. This began the saga of trying to return the sweater. I asked the company how to return the sweater and followed their instructions to the letter! Then I was hit with ANOTHER import fee to return the sweater! I have spent over $300 on import fees and return shipping and the company has been 0 help. I finally got my refund for the sweater but I should have just kept it because it cost me $300 to return it!

2026幎3月11日
自発的なレビュヌ
Hope Macaulay ロゎ

Hope Macaulay からの回答

Hi there, thank you for your feedback
We’re really sorry to hear about your experience and how frustrating this has been. Import fees are set by local customs and are outlined on our website and at checkout, but we completely understand how disappointing this can feel
Hope Macaulay Team 💌

5぀星のうち5の評䟡

Beautiful and on time

Regular updates on delivery even with there extra workload.

The pieces I ordered are wonderful and so much heavier and thicker than I expected.

2026幎3月3日
Hope Macaulay ロゎ

Hope Macaulay からの回答

Hi there, thank you so much!
So glad you found the updates helpful, especially during a busy time, and that you love your pieces
Hope Macaulay Team 💌

5぀星のうち5の評䟡

Fantastic service

A great product that brought a beautiful smile to my wife’s face. A very helpful company that saved my blushes when I ordered the wrong size. An excellent service from start to finish.

2026幎3月3日
Hope Macaulay ロゎ

Hope Macaulay からの回答

Hi there, thank you so much!
We’re so glad it brought a smile to your wife’s face and that we could help with the sizing. So pleased everything worked out
Hope Macaulay Team 💌

5぀星のうち5の評䟡

Lovely jumper

Quick postage and delivery great company lovely jumper

2026幎2月27日
Hope Macaulay ロゎ

Hope Macaulay からの回答

Hi there, thank you so much!
So glad you’re happy with the delivery and your jumper
Hope Macaulay Team 💌

5぀星のうち5の評䟡

Superb quality product

Superb quality product
Delivered with care and in exactly the time frame quoted

2026幎2月26日
Hope Macaulay ロゎ

Hope Macaulay からの回答

Hi there, thank you so much!
So glad you’re happy with the quality and that everything arrived on time
Hope Macaulay Team 💌

5぀星のうち5の評䟡

Absolutely the best company ever.

Absolutely the best company ever.

2026幎2月26日
Hope Macaulay ロゎ

Hope Macaulay からの回答

Hi there, thank you so much for your review!
This means so much to us. We’re so grateful for your support
Hope Macaulay Team 💌

5぀星のうち5の評䟡

Amazing quality

Amazing quality - beyond expectations.
Would not hesitate to recommend Hope Macaulay for uniqueness and excellence.

2026幎2月25日
Hope Macaulay ロゎ

Hope Macaulay からの回答

Hi there, thank you so much!
We’re so glad you love the quality and uniqueness. It really means a lot!
Hope Macaulay Team 💌

5぀星のうち5の評䟡

Beautiful cardigan and wonderful service

Beautiful cardigan was very lucky I managed to get mine whilst it was only 6 weeks waiting list!!!
Love the tracker to keep me updated and the timing was perfect and as advised.
The cardigan is beautifully made, gorgeous on and I am now wishing the cold spell would return!!

2026幎2月25日
Hope Macaulay ロゎ

Hope Macaulay からの回答

Hi there, thank you so much!
So happy to hear the updates were helpful and that your cardigan arrived right on time. Enjoy every wear (even if you’re waiting on the cold again!)
Hope Macaulay Team 💌

5぀星のうち5の評䟡

Beautiful chunky knit cardi

Incredible unusual hand knitted gorgeous cardigan, I'm bowled over how lovely it is and the mega chunky knit is just amazing! Worth every penny, practical as well as beautiful!

2026幎2月25日
Hope Macaulay ロゎ

Hope Macaulay からの回答

Hi there, thank you so much!
We’re so happy to hear how much you love your cardigan. It means the world to us!
Hope Macaulay Team 💌

5぀星のうち5の評䟡

Great advice re sizing when placing


Great advice re sizing when placing order. Arrived beautifully packaged.
It’s very comfortable and looks fabulous. An investment piece !

2026幎2月25日
Hope Macaulay ロゎ

Hope Macaulay からの回答

Hi there, thank you so much!
So glad the sizing advice helped and that you love your piece
Hope Macaulay Team 💌

5぀星のうち3の評䟡

I love the cardigan I purchased from


I love the cardigan I purchased from Hope Macaulay but there was no "customer service" I placed my order I received a standard email to notify me of my order, and that was it apart from the generic sales advert emails, I was not sent an email (yes I checked spam) to notify me my order had been dispatched......

2026幎2月5日
Hope Macaulay ロゎ

Hope Macaulay からの回答

Hi there,
Thank you for your feedback. We’re really glad to hear you love your cardigan. We’re sorry your communication experience wasn’t as smooth as it should have been. Dispatch notifications are sent automatically, but we understand how frustrating it is if one isn’t received.
We’ve recently introduced individual updates for customers when orders are running late to improve communication going forward. Please feel free to contact our team directly if you’d like us to look into your order.
Best,
Hope Macaulay Team 💌

5぀星のうち5の評䟡

Now I just want more!!

Despite the longer lead time due to their high volume of orders it still arrived in about 4 weeks, which seeing as though they're all made to order I was really pleased with!

The cardigan is absolutely incredible, the colours are stunning, the feel is so soft and I love the weighted nature of it.. it really feels so luxurious!! Thank you so much to all at Hope Macaulay, especially Lucinda who hand knitted my cardigan!

The only problem is I just wanna buy them all now!

2026幎2月5日
Hope Macaulay ロゎ

Hope Macaulay からの回答

Hi there,
Thank you so much for such a lovely review! We’re delighted you’re happy with your cardigan and that it felt worth the wait. We’ll be sure to pass your kind words on to Lucinda - it will mean so much to her!
Best,
Hope Macaulay Team 💌

5぀星のうち5の評䟡

Lovely packaging

Lovely packaging. Really well made product. Looking forward to wearing!

2026幎2月5日
Hope Macaulay ロゎ

Hope Macaulay からの回答

Hi there,
Thank you so much for your lovely feedback! We’re so happy you enjoyed the packaging and craftsmanship. We hope you love wearing your piece 🎀
Best,
Hope Macaulay Team

5぀星のうち5の評䟡

Jumper

Fantastic jumper and great service

2026幎1月28日
Hope Macaulay ロゎ

Hope Macaulay からの回答

Hi there,
Thank you so much! We’re delighted you love your jumper and had a great experience with us
Best,
Hope Macaulay Team

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