I specified Horizon Micromobility as the supplier for my cycle to work scheme. Mainly as they had in stock all the cycles I was interested in. The whole deal was sorted out quickly and efficiently... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I specified Horizon Micromobility as the supplier for my cycle to work scheme. Mainly as they had in stock all the cycles I was interested in. The whole deal was sorted out quickly and efficiently... もっと見る
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We bought a Engwe LE 20 cargo bike from Horizon and wanted to say their sales and support team are fantastic. The bike was delivered within a couple of weeks (China origin) but was damaged (broken rea... もっと見る
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Slow despatch but after a brief call recognised an error and rectified very quickly with next day delivery and refund of postage. Excellent product, price and service. Will definitely use again. Thank... もっと見る
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Customer service is brilliant, I wanted a Fiido and Horizon was the only company I found that would do one on my works company scheme. Matt was super helpful with sorting it out and responded to my en... もっと見る
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Specialists in the new and growing area of micromobility, electric bike, e-scooters spares & accessories
Kingfisher Works, Tag Lane, RG10 9SH, Hare Hatch, Reading, Berkshire, 英国
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ネガティブなレビューの 100%に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great communication and an easy transaction. Thanks, fast shipping too

Horizon Micromobility からの回答
Great service from the get go. Always responded to my emails, held on for me while I waited for my cycle scheme voucher to generate as well. Entire experience has been excellent. Highly recommend

Horizon Micromobility からの回答
Bought a Tenways AGO X. Great price, great service. I definitely would use them again and highly recommend them.

Horizon Micromobility からの回答

Horizon Micromobility からの回答
Throughout the process Horizon Micromobility were very quick to respond to either emails or phone calls. I had ordered the Estarli E28x at a stage early in it's production further delayed by Estarli's participation in the BIrmingham motorshow. The team at Horizon kept me informed, contacting Estarli on a couple of occasions for me. There was then a slight hiccup (not of Horizon's making) in the delivery arrangements and Matt sorted this out for me very quickly. I'd add that the courier firm they used were actually extremely helpful as well and I'll be giving them a good review.
It's a real pleasure these days to come across a company who respond to emails rapidly and answer a phone call just as rapidly with a human being doing the answering!
Thanks Matt and the team, it's been a pleasure.
PS. The bike is a fantastic ride and is dealing with a very stiff hill with levels to spare.

Horizon Micromobility からの回答

Horizon Micromobility からの回答
Matt at Horizon Micromobility was absolutely great. Gave great advice and informative information about what ebike to choose for my daughter. Then spent some time running over the controls with her.
Great service ⭐️

Horizon Micromobility からの回答
Communication was not great no updates unless I requested one, the battery extender took ages to arrive, no problem with the product communications was appaling.

Horizon Micromobility からの回答
Horizon Micromobility were always responsive to my queries and my bike arrived earlier than expected which was a pleasant surprise!

Horizon Micromobility からの回答
Great communication - quick and helpful. Posting items quickly and dealing with any problems promptly. I'd be happy to buy from them again and definitely recommend them - thank you!

Horizon Micromobility からの回答
They stocked what I wanted, at a reasonable price and delivered it promptly.

Horizon Micromobility からの回答
Fantastic service from them. I managed to order the wrong sized bike because of some confusion around the specifications from the manufacturer. Took some organising but have since had the bike collected and the correct one delivered. Really chuffed with how they handled this. Can't recommend them highly enough.

Horizon Micromobility からの回答
Good bike. Good communications. Shame that importing from the EU is so difficult

Horizon Micromobility からの回答
Really efficient service! Ordered a e-bike via Cycle Solutions which isn't directly available to consumers in the UK. They placed the order, received and assembled the bike, then dispatched it to me all within a week. Couldn't ask for anything more.
Very responsive to initial enquiry emails and then a super fast delivery of the product well ahead of my expectations!

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