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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I purchased a hosting service from Host25cent over eight months ago, and I was never able to use it. From day one, there were constant errors, and the support team never provided a real solution. Ever... もっと見る

企業が回答しました

5つ星のうち1の評価

Terrible service. They suspended my hosting because they said my website had malware. I paid for a year, and they suspended my hosting without warning. I realized when I checked my page that I couldn... もっと見る

企業が回答しました

5つ星のうち5の評価

There are some problems with technical support, but since I live in a different country, this may be due to the time difference between countries. I have been using it for about 7 days and I have not... もっと見る

5つ星のうち4の評価

I have been a customer since 2022, and for a zero frills host, they pack pretty much every tool you could ask for. Is it the easiest to use, probably not. It probably has a fairly steep learning curve... もっと見る

企業情報

  1. ウェブ ホスティング サービス

当該企業による記述

Unlimited domain hosting #1 in the world cheapest and uptime host. We are friendly and family support services. enjoy!!!


連絡先

2.6

期待以下

TrustScore 5段階評価の2.5

47件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 66%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.6

すべてのレビュー

(47)

過去12か月のレビュー数: 4

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5つ星のうち1の評価

Terrible service

Terrible service. They suspended my hosting because they said my website had malware. I paid for a year, and they suspended my hosting without warning. I realized when I checked my page that I couldn't log in anymore. I complained, and they told me they suspended my hosting because I had malware. My page only had text and photos. Terrible service. It happened to me twice on different accounts. They're a bad, unreliable company.
And not only is the service bad, but also the customer service. They leave you waiting for many hours, they respond after hours and the answers are curt, yes, no, maybe, they don't give you complete explanations. I paid for 1 year of service and they suspended my hosting after 3 months. I preferred to go to another company, this company is not trustworthy at all.

2025年7月8日
自発的なレビュー
Host25cent ロゴ

Host25cent からの回答

We have reviewed your claim carefully. Please note that we currently host over 800 websites on our servers without any suspensions for legitimate activity. The suspension of your account was not arbitrary or personal — it was due to detected illegal activity on your website. At the time, we provided evidence of the issue.

If you would like, we can provide further details or even publish the evidence to clarify the situation. Our policy is strict regarding malware, phishing, or any activity that violates our terms of service — we do not make exceptions.

We take all complaints seriously, but please understand that we cannot compromise the security and integrity of our servers for any client.

Thank you for your understanding.

Sincerely,
Host25cent Team

5つ星のうち1の評価

Worst hosting experience I’ve ever had

I purchased a hosting service from Host25cent over eight months ago, and I was never able to use it. From day one, there were constant errors, and the support team never provided a real solution. Every time I asked for help, they either gave vague answers or didn’t solve the problem at all. In the end, I lost all the work and files I had uploaded, and now I am left without a functional service. This has been the worst hosting experience I have ever had, and I would not recommend this company to anyone.

2025年8月9日
自発的なレビュー
Host25cent ロゴ

Host25cent からの回答

Thank you for your feedback. We understand you mentioned experiencing errors; however, upon reviewing your account history, we found no record of any support requests during the period of your active hosting service.

In your specific case, your account was suspended due to confirmed illegal activity on your domain. This action was taken in accordance with our Terms of Service, which strictly prohibit such activities. We maintain evidence of this violation and, as stated in our policy, such cases are not eligible for reinstatement.

While we regret that your experience did not meet your expectations, we are proud to provide reliable and affordable hosting to over 800 clients worldwide. Feedback—whether positive or negative—helps us improve our services and continue delivering excellent hosting at competitive prices for more than 5 years.

Kind regards,
Host25Cent Support Team

5つ星のうち1の評価

It has negative value

**Emails could not be delivered to Gmail** They lacked support for a standard security protocol, rDNS pointer records, which makes deliverability to providers requiring such out of the question, and makes email security questionable. The support person initially denied there this was an issue, and then later acknowledged the issue and said it was not a problem, before finally adding some support for PTR.

**Service suddenly stopped working** This was not with any change to my domain's DNS, nor my cPanel options, so it was most likely a problem with Host25Cent. The support person denied that there was a problem, and then accused me of not configuring my DNS correctly (which had not changed since when the service had been operational). I began moving to another provider after about 60 hours of downtime, so I can't say whether they ever fixed it. But 2 and a half days is a long time to not have a fix.

**No Refunds** They denied my request for a refund. To be fair, the service had been 4 of 6 months into its term, but it also was not likely to be considered fit for use from the start, due to its lack of PTR support. I did not use it until 3 months in, so so I did not know until then that it was unfit.

I also accidentally paid for another 6 months of the service; I thought the reason the service wasn't working was because of a billing issue - and panicked - and thought they had simply gotten the date wrong due to setting up their invoicing server wrong. But the issue actually was with them, like prior times; now a spontaneous failure of their service.

They denied my request for refunding said unused portion of the service, also, made not 3 days after the payment. This is - by consumer protection laws - questionable, and their previous statements - defaulting to accusing the customer rather than fixing the problem - may demonstrate bad faith.

**Comment to Host25Cent's reply:**

Gmail was **not** deliverable, not to my own gmail account, and not to others, initially. I didn't test Outlook or Yahoo, as I don't send to them. But per Google's Email Sender Guidelines, SPF, DKIM, and DMARC are required for bulk senders to gmail, although these are recommended for small senders too. It's generally a good idea to allow PTR for SPF. The IP given to my email/web service, if shared with other users, might qualify as a bulk sender. After a PTR was added for SPF, emails would at least show up in inboxes, although as spam until marked otherwise.

There isn't any decent reason to not give a refund for the completely unused portion of service.

Edit on 07 Aug 2025: Additionally, they appear to have no way to cancel subscriptions. And they've charged me twice now for one item - once weeks ago when I by mistake clicked something, and once today during some automatic billing that is not clearly adverted and doesn't appear to have a GUI to cancel - for a subscription that I weeks ago asked to cancel. Because of this, I changed my rating from 2 stars to 1 star.

2025年7月14日
自発的なレビュー
Host25cent ロゴ

Host25cent からの回答

Thank you for your feedback. We currently serve over 600 clients, host 800+ domains, and operate 5 dedicated servers along with multiple VPS servers. Our infrastructure is optimized for performance and uptime.

Regarding email delivery issues — it's important to note that email marking as spam is a common concern with shared hosting environments. While emails sent from our SSD servers to Gmail and Yahoo are delivered successfully, Outlook (Microsoft) sometimes places emails in the spam folder due to their strict filtering and occasional IP blacklisting. We’ve already taken steps to request whitelisting from Outlook, though their process takes time.

We operate under a standard server management policy and Terms of Service (TOS). If a refund is applicable according to our TOS, we will certainly honor it. However, we are proud to say that refund requests are extremely rare, as we provide highly affordable pricing and maintain consistent uptime and customer satisfaction.

Thank you again for being part of our hosting family.

5つ星のうち5の評価

Highly recommended company

I've been a partner of Abel for years and I can confidently say he's an outstanding system administrator. Always available, incredibly knowledgeable, and consistently polite. His professionalism and problem-solving skills are top-notch. I highly recommend Abel 100% to anyone looking for a reliable and skilled IT expert.

2025年7月4日
自発的なレビュー
5つ星のうち1の評価

just bad customer service

just bad customer service
And They have no license to cPanel so not trustworthy and to take the icings on the cake they claim to have litespeed but is just fake litespeed and also no license will not recommend

2025年7月4日
自発的なレビュー
5つ星のうち1の評価

Total scam

If there was an option to share screenshots of my chats with these guys or guys I'll gladly gladly do so but I'll do a copy and paste for now.

[8/8/2024, 10:57 AM] +1 (401) 402-0325: I see unpaid bill that end of 1 months ready to permanently delete
[8/8/2024, 10:58 AM] +1 (401) 402-0325: I checked this 1month only paid
[8/8/2024, 10:58 AM] King Tanyanyiwa: I don't have an unpaid bill
[8/8/2024, 10:58 AM] King Tanyanyiwa: Im not understanding.
[8/8/2024, 10:58 AM] +1 (401) 402-0325: After expired you didn't renewed
[8/8/2024, 10:59 AM] King Tanyanyiwa: I did
[8/8/2024, 10:59 AM] +1 (401) 402-0325: Show evidence
[8/8/2024, 11:00 AM] +1 (401) 402-0325: Late renew need pay late fee
[8/8/2024, 11:00 AM] King Tanyanyiwa: You that's I paid 4 dollars plus 2 dollars activation which fee
[8/8/2024, 11:00 AM] +1 (401) 402-0325: I can't to see
[8/8/2024, 11:00 AM] +1 (401) 402-0325: I can't see
[8/8/2024, 11:01 AM] King Tanyanyiwa: Here
[8/8/2024, 11:01 AM] King Tanyanyiwa: 6th of July
[8/8/2024, 11:01 AM] King Tanyanyiwa: 25th of July
[8/8/2024, 11:02 AM] +1 (401) 402-0325: This unpaid
[8/8/2024, 11:02 AM] +1 (401) 402-0325: Check date old payment
[8/8/2024, 11:05 AM] King Tanyanyiwa: Payments were made
[8/8/2024, 11:06 AM] +1 (401) 402-0325: Due date is 21 of a month
[8/8/2024, 11:07 AM] King Tanyanyiwa: And
[8/8/2024, 11:07 AM] King Tanyanyiwa: ?
[8/8/2024, 11:10 AM] King Tanyanyiwa: You can't tell me after you have deactivated my account. You should at least told before you reactivated my account.
[8/8/2024, 11:11 AM] +1 (401) 402-0325: Im 100% told you but not ready to pay
[8/8/2024, 11:11 AM] King Tanyanyiwa: Show the chats ?
[8/8/2024, 11:20 AM] +1 (401) 402-0325: This i say
[8/8/2024, 11:29 AM] King Tanyanyiwa: This was on the 9th an I paid the 2 dollars activation as you requested
[8/8/2024, 11:30 AM] +1 (401) 402-0325: Calculate date here clearly seen
[8/8/2024, 11:31 AM] King Tanyanyiwa: I only pay what's on the invoice on the client area.
[8/8/2024, 11:32 AM] King Tanyanyiwa: You have to update your invoices.
[8/8/2024, 11:33 AM] King Tanyanyiwa: If you hadn't updated your invoice you were supposed to let me know.
[8/8/2024, 11:35 AM] King Tanyanyiwa: So that I make the payment. Now you're making to suffer for your mistakes. You didn't even give me a warning. I just wake up and all my sites suspended and here I am thinking I paid everything and I owe you nothing. That's not fair.
[8/8/2024, 11:38 AM] +1 (401) 402-0325: This new payment $4 new order
[8/8/2024, 11:39 AM] +1 (401) 402-0325: So?
[8/8/2024, 11:39 AM] +1 (401) 402-0325: Without late fee no data
[8/8/2024, 11:40 AM] King Tanyanyiwa: That's a $1 right
[8/8/2024, 11:40 AM] +1 (401) 402-0325: 😃
[8/8/2024, 11:41 AM] +1 (401) 402-0325: Now no late fee already restoration fee that $50
[8/8/2024, 11:41 AM] King Tanyanyiwa: Forget it

2024年8月8日
自発的なレビュー
Host25cent ロゴ

Host25cent からの回答

Important Notice Regarding Web Hosting Services

We do not offer free services. Please ensure that payments are made on time before your plan expires. We provide a 5-day grace period after the due date. If payment is still not received after this period, we cannot guarantee the safety of your files. Your data may be permanently deleted.

While we may have old backups, recovering your data is not guaranteed and may require an additional fee. Without payment, no services will be provided.

Please understand that this is standard practice in the web hosting industry. We respond to all reviews because we believe in transparency and fairness.

Thank you for your cooperatins.

5つ星のうち1の評価

Very bad service

Very bad service, scammers take your money and then suspend your account without any reason.
They do not return the money to you

2025年3月5日
自発的なレビュー
Host25cent ロゴ

Host25cent からの回答

We have sufficient reason to believe that individuals like you have come to our server to abuse or test illegal scripts. If you communicate with our support team, it is essential to behave respectfully; otherwise, you may face negative consequences. Our host is designed to support individuals with limited income or financial challenges in pursuing their dreams through their websites. We do not tolerate abusive behavior.

5つ星のうち1の評価

host25cent.com is owned by a private…

host25cent.com is owned by a private person not by a company . this person is a scammer i dont recomand his so called service. Good quality services costs... dont use cheap shity services

2025年2月1日
自発的なレビュー
Host25cent ロゴ

Host25cent からの回答

Most companies operate with just one person, so why ask unnecessary questions? You're focusing on personal privacy, which seems like jealousy toward how we run our affordable hosting service. We are a team managing Host25cent.com, which is becoming very popular. We don't force anyone to leave more reviews, but individuals like you leave negative ones.

5つ星のうち1の評価

Host25cent is using nulled Whmcs…

Host25cent is using nulled Whmcs license. Use their services at your OWN RISK!!!

2025年2月2日
自発的なレビュー
Host25cent ロゴ

Host25cent からの回答

We appreciate your interest, but we want to clarify that we do not use WHMCS; instead, we utilize a different billing system. It's important to note that you are not currently our client, yet you've chosen to leave a negative review without having made a purchase. We find that quite amusing.

Our company has been in the web hosting market for six years, offering a range of services including web hosting, shared hosting, and dedicated VPS solutions—all at competitive prices. We pride ourselves on our long-standing success and commitment to customer satisfaction.

Thank you for your understanding!

5つ星のうち4の評価

Good service

For as far by now, my expriences with this company are great. I'm surprised by the great support for this price. For now 5-star rating because of that. Let's see the coming year if I keep satisfied, also with the uptime. I cannot say by now, because i'm a new customer. I will come back to this review later to share that also.

2024年12月26日
自発的なレビュー
5つ星のうち5の評価

Ya llevo poco mas del año con este…

Ya llevo poco mas del año con este hosting es muy economico y funciona establemente los recomiendo, aveces para la renovación toca comunicarse con soporte directamente pero de ahi todo a ido super bien

2024年11月10日
自発的なレビュー
Host25cent ロゴ

Host25cent からの回答

"Thank you for sharing your year of experience. I appreciate the honest reviews."

5つ星のうち4の評価

If you want the most bang for your buck, Here it is.

I have been a customer since 2022, and for a zero frills host, they pack pretty much every tool you could ask for. Is it the easiest to use, probably not. It probably has a fairly steep learning curve for beginners. I myself fall into the "Advanced user that hasn't had to work with web in decades," which means Google and now ChatGPT have become my best friends. But with those tools, and the tools the host provide, I feel as I can pretty much do what ever I wish. Customer Service isn't flashy, but its effective. In 3 service years I have had to submit 2 maybe 3 tickets, and each has been closed out in under 24 hours. That being said, if you have some technical knowledge, perhaps some AI help, and a decent understanding of DNS, you can save yourself a pretty penny, which is all that the Chief Financial Wife cares about.

2024年1月6日
自発的なレビュー
5つ星のうち5の評価

fabulus

it's a bit odd, and a bit wierd ot use, but theres helpfull support, and the cheapest prices around!
i woud recomend it! also they got like 45 plans for the same price for some reason, but oh well more for me!

all in all, if you have a website whiht medeum to small trafic, and dont want to spend 100000 dollers a month on hostin it, i HIGHLY recomend host25cent!

2024年3月30日
自発的なレビュー

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