House of Hearing レビュー 

466
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service on our first visit Subsequent visits for earring tests by Ashley in the Lichfield branch were so professional DAvid and Lynn Vale

企業が回答しました

5つ星のうち5の評価

I was informed of House of Hearing in Ashton by a close friend who was very pleased with the help he had received. Booking an appointment was easy & I am so glad I did. The staff were al... もっと見る

企業が回答しました

5つ星のうち5の評価

Really great service, I booked to have some stubborn ear wax removed, I managed to get a next day appointment. Kim at Knutsford was superb, explained the procedure, allayed any concerns, performed a... もっと見る

企業が回答しました

5つ星のうち5の評価

This was my first visit to ‘House of Hearing’ and the level of service was outstanding. Right from making an initial telephone enquiry, to confirming an appointment all went well. On the day of th... もっと見る

企業が回答しました

企業情報

  1. 聴覚学者
  2. 補聴器修理業
  3. 補聴器専門店

当該企業による記述

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


連絡先

4.9

優良

TrustScore 5段階評価の5

466件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(466)

過去12か月のレビュー数: 78

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Quick and efficient service

I needed an ear syringe as I had a blockage in one ear. Despite not being a regular customer I managed to get an appointment at short notice. The staff were excellent and cleared the blockage very successfully.

2024年10月23日
House of Hearing ロゴ

House of Hearing からの回答

Thank you for your kind review, John. I'm glad to hear that we were able to offer the right support and give you some relief from your blocked ears. We look forward to seeing you in our Perth clinic again soon! ^CW

5つ星のうち5の評価

Friendly staff

Friendly, welcoming staff, very helpful and thorough

2024年11月25日
House of Hearing ロゴ

House of Hearing からの回答

Thank you for your wonderful review, Alison! ^CW

5つ星のうち5の評価

Professional services

Professional and friendly technician. Very pleasant environment.

2024年10月31日
House of Hearing ロゴ

House of Hearing からの回答

Thank you Christine, we're glad we were able to offer you the right support! ^CW

5つ星のうち5の評価

Very helpful to a very anxious tourist

I was a very anxious tourist whose hearing aid broke. I turned up unannounced and they were able to fix it ( replace the receiver within 20 mins) I was incredibly grateful.

2024年10月15日
House of Hearing ロゴ

House of Hearing からの回答

Thank you for your kind review, Julie. I'm sorry to hear this happened but I'm glad we were able to provide the right help to assist you while you were visiting Edinburgh! ^CW

5つ星のうち5の評価

Hearing Consultation…

After a couple of years struggling with hearing aids that were not helping my hearing loss I decided to go to House of Hearing in Edinburgh. My audiologist, Stuart Lyness, could not have been more helpful. The treatment and information given was excellent and really helped me. It was really useful for my wife too as she was able to experience what my hearing loss sounds like so gave her a better understanding of what it’s like. Looking forward to having better hearing in a couple of weeks.

2024年11月25日
自発的なレビュー
House of Hearing ロゴ

House of Hearing からの回答

Thank you for your lovely review. We're glad Stuart was able to support you on your visit and we look forward to continue supporting you on your hearing journey with us. ^CW

5つ星のうち5の評価

This was the best audiology experience…

This was the best audiology experience I have had in the 15 years that I have needed hearing aids. There was no pressure to buy a new pair of hearing aids, they are providing a service package for the hearing aids I already have, which just needed adjusting. Every other place I have tried simply refused to provide this type of service and just wanted to sell me a new pair (not cheap). I was made to feel welcome with everything being explained. When I do need new hearing aids there is only one place I shall be visiting! I cannot recommend highly enough.

2024年11月21日
自発的なレビュー
5つ星のうち5の評価

Helpful and clear information

Helpful and clear information. Very helpful professional staff

2024年11月15日
自発的なレビュー
House of Hearing ロゴ

House of Hearing からの回答

Thank you for your lovely review, Peter. We look forward to seeing you in clinic again soon. ^CW

5つ星のうち1の評価

I attended House of Hearing having been…

I attended House of Hearing having been advised by the NHS Audio Department in Lauriston Place, Edinburgh, that it was necessary for ear wax to be removed. After examination, I was told there was no need for ear wax to be removed. I was taken aback but accepted the situation though dissatisfied with the outcome.

2024年9月19日
House of Hearing ロゴ

House of Hearing からの回答

Thank you for taking the time to share your feedback, Robert. We’re sorry to hear you weren’t satisfied with your recent visit. At House of Hearing, our top priority is always to provide the highest standard of clinical care based on each individual’s needs, and we aim to avoid unnecessary treatments whenever possible.

When our specialists examined you, they determined that your ears did not have any excess wax buildup that would benefit from removal. While we understand this may have been unexpected, based on previous advice you had received, our goal is to offer the most appropriate care for each patient’s specific situation.

If you have any concerns or feel you’d benefit from further assistance, please don’t hesitate to reach out to us directly. We would be more than happy to discuss this further to ensure you feel fully supported. ^CW

5つ星のうち5の評価

Great practitioner

My appointment was in Barnet with Mary Levy. First time I've had micro suction. Mary explained process. It was quick. Not unpleasant. Mary was lovely

2024年11月8日
自発的なレビュー
5つ星のうち5の評価

Excellent

Professional, friendly, and helpful

2024年10月21日
House of Hearing ロゴ

House of Hearing からの回答

Thank you for your lovely review. ^CW

5つ星のうち5の評価

Highly recommended!

Excellent service from Ashley and the team at Lichfield Branch. Ashley was very honest and extremely knowledgeable and was able to offer expert advice in choosing the right hearing aids for my mum.

2024年9月26日
自発的なレビュー
5つ星のうち5の評価

I have restricted mobility and in…

I have restricted mobility and in communications before my treatment great consideration was taken to ensure access to the clinic was achievable. The young lady who carried out the procedure was friendly and informative.

2024年10月1日
House of Hearing ロゴ

House of Hearing からの回答

Thank you for leaving us a thoughtful review of your experience in our Edinburgh clinic. We're glad we were able to support you and we look forward to seeing you again soon. ^CW

5つ星のうち5の評価

When I was on vacation in Edinburgh…

When I was on vacation in Edinburgh tracing my Scottish roots, I needed urgent help for my hearing aid. Both the receptionist and the audiologist could not have been more helpful. A deeply buried dome and wax filter were retrieved and replaced all at no charge. I was overwhelmed with appreciation. I wish I could say the same would happen in the USA. Thank you to both of you. I apologize for forgetting your names.

2024年10月18日
自発的なレビュー
House of Hearing ロゴ

House of Hearing からの回答

Thank you for your kind review, Marianne. We're so glad to hear that we were able to offer you the right level of support. Wishing you well on all your future travels and we hope to see you again in the future. ^CW

5つ星のうち5の評価

House of Caring

I was treated professionally but with kindness and care.

2024年10月1日
House of Hearing ロゴ

House of Hearing からの回答

Thank you for your kind review. ^CW

5つ星のうち5の評価

Very good service claire was excellent…

Very good service claire was excellent and friendly and got ears done quickly and very pleased afterwards thanks again and very much appreciated

2024年9月27日
House of Hearing ロゴ

House of Hearing からの回答

Thank you for your review, Garry. We look forward to seeing you again in our Galashiels clinic soon! ^CW

5つ星のうち5の評価

Was well attended too and the nurse was…

Was well attended too and the nurse was caring and gentle. Getting the suction made such a difference and enabled me to enjoy my holiday.

Keep up the good work!!

2024年9月16日
House of Hearing ロゴ

House of Hearing からの回答

Thank you for your review, Judith. ^CW

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