レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Absolutely worst website and biggest liars, the website showed " next day free delivery " and after almost 2 weeks of waiting still nothing. Dont recommend and i advice anyone to never ever use th... もっと見る

5つ星のうち5の評価

Wanted to buy an electric mountain bike a couple of days before xmas tried a few websites but could only deliver after xmas. ordered one at hoverboard pro before 2pm on the 18th dec and it arrived fr... もっと見る

5つ星のうち5の評価

Fast and prompt delivery. Hoverboard with gokart attachment came separately, could come same day though, was only 1 day difference. The hoverboard and ground bit too close to each other, could be the... もっと見る

5つ星のうち4の評価

Ordered the kids hoverboard and kart with their birthday money. One arrived with broken seat, not sellers fault. One week later replacement seat arrived and one day after using hoverboard is stopped w... もっと見る

企業が回答しました

企業情報

  1. 電子機器店

当該企業による記述

We bring you high quality hoverboard in the united kingdom with CE approved Charger, Uk based customer service, We also offer next day delivery to UK MAINLAND


連絡先

3.5

まあまあ

TrustScore 5段階評価の3.5

240件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Still waiting for my returns slip

Still waiting for my returns slip, and hoover board doesn’t even work now. Please avoid this company.

Busy period!!!!
You haven’t even been in contact with me and now had to buy 2 new boards from a quality company, not like yourself.

2021年11月6日
自発的なレビュー
Hoverboardpro ロゴ

Hoverboardpro からの回答

Dear Steven
thanks for your review, it was busy period for us and am happy we resolved your issue on time.

5つ星のうち5の評価

Great product would recommend

Perfect service, no complaints
Great product
Well made
Fun lights and Bluetooth connectivity
Quality long lasting battery
Good bag and solid charger
Bluetooth voice is a little comical and too loud but endearing
Would definitely recommend

2021年10月30日
5つ星のうち1の評価

I have had a terrible experience with…

I have had a terrible experience with this company. I purchased a hoverboard along with Hermes 3days service to total of £209 on 9th October. 16days later and I have not received the order and no one answers the phone when I call the number listed on the website. The only correspondence I have had is via messenger and it has done nothing to reassure me. I would never order from this website again.

2021年10月25日
自発的なレビュー
5つ星のうち5の評価

Great scooters!

Great scooters!! so far I bought 5 from them for family and friends, never had a complain. I bought the 45KM range ones and they are great, the charge last really long.

2021年8月30日
自発的なレビュー
5つ星のうち2の評価

Avoid at all costs.

Well this company started off great, good communications until they had our money. Now the board developed a fault within a short space of time, still half decent customer service as sent a return label after making contact with them a couple of times to get a reply. Now they have the board, I waited for over 3 weeks nothing. I messaged twice and finally got a reply. The excuses have started, first it was chemical damage, the water damage, then saying the board is ok. Now wanting £50 to fix it. So the warranty, there is no warranty. Avoid this company at all costs! Still in dispute with them.

2021年8月28日
自発的なレビュー
5つ星のうち1の評価

I brought a Hoover board for my child’s…

I brought a Hoover board for my child’s birthday with in a month it broke
I have been nothing but disappointed with the service I have received trying to get it fixed…
After 3-4 weeks off complaining they eventually took it back
I have only received my board today and it was not been packaged with care
It also had a piece broken on the board
But yet they are still blaming me for this ….
Do not use this company they are rude and not very professional

2021年8月6日
自発的なレビュー
5つ星のうち4の評価

Hoverboard and kart…

Purchased the Hoverboard and kart package for daughters birthday, the one I selected and paid for was out of stock (in stock when purchased) so 2 alternatives were offered at a slightly higher price which was taken off when I explained I had a budget and felt it was unfair to show an item in stock to then ask for more money. Was very happy how they dealt with the situation, hoverboard arrived within 2 days.
The hoverboard has been great fun and when there was a fault (which can happen with anything!) I emailed them and they was very quick to respond to advise on how to rectify the issue which worked. I would recommend this company as they have been very helpful and would purchase again through them. 😊

2021年7月31日
自発的なレビュー
5つ星のうち1の評価

Very disappointed Do not recommend to anyone if

Very disappointed I’ve been trying to call them for over a week now to arrange for them to come and pick up the damaged electric scooter which is also not working. I have phoned time and time again and no one picks up the phone no one replies to emails and still no reply on messenger

2021年7月6日
5つ星のうち1の評価

AVOID THIS COMPANY!!

AVOID this disgraceful company. I ordered 2 hoverboards for my girls Christmas and one of them broke 6 months after use. Tried to fob me off with it being the battery at fault which it turned out not to be. It states 12 months full warranty on there website. However they tried to tell me that the battery only comes with 6 months warranty which there is no mention of on the website. I ended up having to fork out for a new motherboard, circuit board and the repair myself. Sent them the photos of the problem via email and Facebook messenger. They seen the message and just ignored me!! Disgraceful customer service!! Unfortunately had to give one star to be able to write the review, in my opinion they don't even deserve that one star!

2021年7月2日
自発的なレビュー
5つ星のうち2の評価

Led light not working

Led light not working, battery shows its full all the time... will only give 2 stars as havent received any led lights as promised and no response to the battery issue.
Issues like this should be solved very quick to get a good review. Bought the hoverboard June 2nd ... and its the 22nd today.

2021年6月22日

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報