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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had what was probably a minor problem with my iPhone, but not minor for me! Efficient, friendly, quick service. I cannot recommend HC highly enough. Wonderful to have proper service! Thank you. Ka... もっと見る

5つ星のうち5の評価

Super quick service from my initial phone enquiry to taking my low performance Apple iPhone into his premises to job completion. iPhone now good as new!! and all completed in 2 hours....Really easy to... もっと見る

企業が回答しました

5つ星のうち5の評価

My first generation HomePod gave up on me on Christmas Eve, not powering up and as it turns out, a common fault. Getting these things repaired is not something you can leave to your regular phone and... もっと見る

企業が回答しました

5つ星のうち5の評価

One of my 1st gen HomePod’s stopped working and, after some research, I found these guys. Everything about the service was top notch. The initial conversation about the process, the communication thro... もっと見る

企業情報

  1. パソコン修理サービス
  2. 携帯電話修理店
  3. 電話修理業

当該企業による記述

Howard Conrad was created in 2012 with the vision to restore the reputation of independent Apple repair specialists. We offer a wide range of repairs on nearly all of Apple's products and all our repairs are backed by an industry-leading 3-year warranty.


連絡先

4.9

優良

TrustScore 5段階評価の5

173件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Exceptional service from start to finish!

Very and I mean very quick turnaround.

Updates throughout every step of the way from receiving the HomePod, repairing the HomePod as well as dispatching and an ETA when to expect it.

Also carried out additional work on the HomePod for other known failures which was a bonus.

2025年6月26日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

Thanks for leaving us a review, enjoy your HomePod! 🔉

5つ星のうち5の評価

My initial email enquiry was answered…

My initial email enquiry was answered promptly and I was booked in using their very easy booking system on line.
Everything was explained very clearly when I visited the shop to get a new battery. They also managed to open my locked iPad at a reduced cost because I was already having a repair.
All round great service ready on time and guaranteed for 3 years.
Highly recommend

2025年6月16日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

Thanks for leaving us a review, Christine. Glad you liked our services from start to finish!

5つ星のうち5の評価

Excellent service

Excellent service. Wouldn't hesitate to recommend. My (now obsolete) MacBook battery died and I was on the brink of buying a new laptop until I stumbled across Howard Conrad on Google. The technicians are very approachable and highly knowledgeable. A new battery was installed for a very competitive price and my MacBook should be good for another few years. Many thanks.

2025年6月17日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

Thank you, Karen! Happy to help,

5つ星のうち5の評価

Professionalism, expertise and customer focus top notch

From the moment Danny picked up the phone to my initial enquiry, I was confident of the expertise & professionalism of Howard Conrad. That confidence proved totally well-placed after I took my Mac in for its only ever 'overhaul' & upgrade since purchased 10 years go.
Matthew dealt with the work and Howard Conrad's customer focus became evident when he updated me by phone several times about what he was doing.
Being non-technical myself, it was a huge benefit to know the work was in good hands. When I collected the Mac Danny updated me and pointed out a few actions I might take to further free up storage. Now back in use, the exceedingly slow computer is already a distant memory & it's like having a new one. Many thanks guys 👏

2025年6月17日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

What a great review! Thank you very much for that. 😀

5つ星のうち5の評価

When my MacBook Pro died

When my MacBook Pro died, I looked into Howard Conrad's for the first time recently. The warm welcome and reassuring advice was very encouraging. My computer was inspected but found to be unrepairable. I bought a new one, onto which Howard Conrad transferred everything from the old one. It was all done so efficiently, with a smile and at a reasonable cost. I will be encouraging all my friends to use Howard Conrad for their computer repairs.

2025年6月16日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

Thanks for leaving us such a nice and in depth review! It does help us 😁

5つ星のうち5の評価

iPad Air screen repair

I contacted Howard Conrad whilst on holiday to arrange a repair to my iPad Air on my return. E-mails were answered promptly and booking made. The repair was carried out in the time advised on the same day and they rang me when my iPad was ready to collect. Very good service.

2025年6月9日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

Thank you! Glad you were happy with our service 😁

5つ星のうち5の評価

Repaired I phone screen

Repaired I phone screen
Very Professional and quick service .
The Options explained clearly for the different replacement screens
Brilliant job and new screen protector fitted .
Highly recommend this company

2025年6月6日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

Thanks for the review and the recommendation. 😁

5つ星のうち5の評価

Great service

Great service, very easy to book and both my repairs were done on time and within the price quoted. Thanks again

2025年6月10日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

Thanks for the review, Ken! We are always happy to help.

5つ星のうち5の評価

Mac Repair

I booked my MacBook in for a new battery to be fitted, the staff at Howard Conrad are very polite and professional. The work was carried out on time, I received a phone call when it was ready to collect and I received a follow up email from Danny checking that I was happy with everything. I have used Howard Conrad before and I would highly recommend them.

2025年6月3日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

I am glad you were happy with our services and the repairs, thanks for taking the time to leave us a review!

5つ星のうち5の評価

Howard Conrad are my “go to” for any…

Howard Conrad are my “go to” for any issues with my Mac, iPad and iPhone. Superb service, thorough investigation and excellent advice. These guys know what they are doing and they complete the job when they say they will! Fast, efficient, professional.

2025年5月27日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

Thank you for this review Kay, we are always happy to help you!

5つ星のうち5の評価

Had my IPhone 11pro screen replaced by…

Had my IPhone 11pro screen replaced by Danny an his team. Danny kept me informed throughout. Great service,price with exceptional customer service.
Highly recommend this company.
Thank you A****

2025年6月3日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

Thank you for your review and thanks for your kind words!

5つ星のうち5の評価

Fixed my iPhone with a hole in the screen!

DON'T WALK, RUN, TO THIS PLACE!! I had a super cracked screen on my iPhone that was so broken and missing pieces from the screen itself that you could see inside the phone! They were extremely reliable and accurate with timing even though BOTH the screen and microphone were fully broken and needed replacing! A very good price for both replacements too and it now feels like I have a brand new iPhone even though mine is quite an old model. The only thing not fixable was the Face ID, but that goes for every electronics repair place that isn't actually Apple as only Apple can fix/replace them, so my fault entirely for not checking! The man who served me was very nice, very professional and got my phone repaired and serviced quickly! AND they even give you money off your next repair, would 100% recommend to other people and will definitely use them again! USE HOWARD CONRAD PEOPLE!!

2025年5月28日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

Wow, what an amazing review, thanks Ava! Hopefully that's the end of your iPhone issues, but you know where to come if you need anything else!

5つ星のうち5の評価

Did what they said they would do

Did what they said they would do. Did it when they said they would. Booked, sorted and collected same day. No issues. Very straightforward. All good.

2025年5月22日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

Thanks for taking the time to leave us a review John!

5つ星のうち5の評価

Repair of cracked screen on Ipad

The screen on my IPad was cracked and so contacted Howard Conrad where Danny was very open about cost, time frame of the repair and the best day to take it into the shop.
The screen was repaired and an additional unknown problem resolved. I was kept informed and the cost I paid was the one I had been initially quoted. I found the staff very professional and courteous.

2025年5月15日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

Hi Joan, it's great to hear your iPad was repaired, and you were happy with our service!

5つ星のうち5の評価

iphone repair

very honest advice and a phone that apple had said was not repairable was repaired and customer service was amazing

2025年5月15日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

Thanks for the review Ros, I'm glad you appreciate our service!

5つ星のうち1の評価

Wanted a new battery for iphone

Wanted a new battery for iphone. Made an appointment but, even with that, was told it would take 3 to 4 hours. Then told they don't use genuine Apple parts and a new battery would work but wouldn't be recognised by the phone. The trigger warnings would eventually go into background but I would never be able to access battery information. Decided not to proceed instead.

2025年5月22日
自発的なレビュー
Howard Conrad ロゴ

Howard Conrad からの回答

Hi Ian
I completely understand the points you have made in your review, but I'm not sure if I fully agree with it. When you booked the appointment online, the page gave an indication that the repair would typically take 3 hours. On the product page we have a link to information about warning messages, and other general battery information, we also then tell the customers again up on check-in to guarantee they are happy before proceeding. We have spent years learning from small mistakes, and have really taken our time to ensure important repair information is clearly viewable to all our customers, including it multiple times to make sure it's not missed. As a small business, I don’t know what else we can do. A 1-star review is definitely not something to be ignored, and we will try to improve where possible, but on this occasion we are confident that we already accounted for your concerns and tried our best to stop a review such as this. Thanks

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