Howards Motor Group レビュー 

1,065
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Adam at Howard’s Citroën in Weston‑super‑Mare absolutely nailed it. Seriously - knowledgeable, professional, and personable in a way that makes the whole experience feel effortless. He locked o... もっと見る

企業が回答しました

5つ星のうち5の評価

These guys are proper old school, no hassle when viewing, any work needed was carried out without asking, finding that very rare now in the used car market. Spoke with Greg and he was great from s... もっと見る

企業が回答しました

5つ星のうち5の評価

Really happy with the staff and service at Howards UCC. I bought a used car from Becky and the customer service was excellent. A few things needed looking at and they were sorted out swiftly and to a... もっと見る

企業が回答しました

5つ星のうち5の評価

In March, I bought a new Citroen C3 from Howards at WSM from Kian Edwards. I just wanted to say a huge thank you to both Kian and all the Citroen staff who have looked after me. We are both so very pl... もっと見る

企業が回答しました

企業情報

  1. 自動車販売店

当該企業による記述

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

当該企業による記述

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

1065件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(1,065)

過去12か月のレビュー数: 151

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

helpful staff

had my car MOT'd here very honest and helpful team. shane especially was very helpful with getting the repair work needed done in a timely manner

2025年6月30日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello, thank you very much for taking the time to leave this review. We hope to see you again soon.

Howards Vauxhall Taunton

5つ星のうち5の評価

Charlie! What a guy!

Great experience! Fantastic friendly guy!

2025年6月17日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hi Lewis, we're so pleased that you had a good experience with us. Please feel free to reach out if there is anything else we can do.

Howards Hyundai WSM

5つ星のうち5の評価

I recently purchased a new Vitara from Howards in Weston Super Mare

I recently purchased a new Vitara from Howards in Weston Super Mare. Your agent, Elisha was absolutely brilliant and made the whole purchase process easy for me. Very efficient and knowledgeable. The explanatory video was very clear and helpful. Thank you Elisha.

2025年3月31日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hi Douglas, thank you for taking the time to leave this review. Please feel free to get in touch if there is anything else we can do for you.

Howards Suzuki WSM

5つ星のうち5の評価

Fantastic service

Fantastic service. They listen to what I'm looking for and pleasant to deal with. Steve is just the best!

2025年6月8日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello Cathryn, we are so pleased that you had a good experience with us. Please feel free to reach out if there is anything else we can do for you.

Howards Hyundai WSM

5つ星のうち5の評価

Hyundai staff very helpful

Howard's do seem to have the monopoly on car brands in Weston Super Mare. Saying that every show room we visited everyone was very helpful. We finally settled on a Hyundai and that was thanks to Stephen Newnham who was so informative, helpful and understanding. Nothing was too much trouble and he had a fantastic choice of biscuits!

2025年6月6日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello Carol, thank you very much for taking the time to leave this review. We're so pleased to hear that your experience with us was a good one. Fell free to get in touch if there is anything else we can do for you.

Howards Hyundai WSM

5つ星のうち5の評価

Very friendly and professional service…

Very friendly and professional service received from the moment we met Marcos Louca. He was very informative and explained everything in detail, he is a credit and asset to Howard’s. Thanks again for everything Will, Sue Quinn.

2025年5月31日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello, thank you so much for taking the time to leave this review. Please do get in touch if there is anything else we can help with.

Howards Peugeot WSM

5つ星のうち1の評価

Avoid Howards Kia Taunton unless you…

Avoid Howards Kia Taunton unless you feel 5 months is an appropriate wait time for a warranty repair.
Not impressed with the standard of service, the parts delays or the reliability of the car. We won't be buying Kia again.

2025年1月23日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello, we're very sorry to hear that you have found you're experience to be unsatisfactory. We would like to try and resolve this for you. If possible, would you be able to provide some additional contact details to our Customer Care email address ( customercare@howardsgroup.co.uk ) So that we are better able to contact you on this.

5つ星のうち5の評価

Used car purchase

Recently purchased a used car. The whole process was seamless thanks to John. A few niggles before pick up were sorted efficiently. The car did develop some problems a few days later which to their credit they sorted, even taking it to a main dealership at no expense to me. The whole team who didn't dodge my phone calls or palm me off (even out of hours) are a credit to the Howards dealership.

2025年4月5日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello Steve, thank you for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear of your positive experience with us! Kind regards, Howards UCC Taunton

5つ星のうち5の評価

Had great experience

Had great experience. Thank you Stephen at weston super mare!

2025年5月31日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello Caroline, thank you for your kind words! Kind regards, Howards Hyundai WSM

5つ星のうち5の評価

Excellent service from Chris Cseri at…

Excellent service from Chris Cseri at the dealership. Excellent vehicle and support

2025年5月30日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello, thank you for taking the time to leave us a review. We really appreciate your positive feedback. Kind regards, Howards Honda Taunton

5つ星のうち5の評価

Weston-super-Mare branch fantastic experience.

My wife and I were on holiday in cheddar and we had been searching for an electric vehicle to suit our needs, we have already had a couple of electric cars but wanted something more comfortable SUV like, after narrowing it down, we were looking for a Peugeot e3008, we went along to the Weston-super-Mare branch to see if we could at least have a sit in one, we met Matt Huxtable who opened up a demonstrator car for us and even let us have a drive in it, it was lovely and we wanted one, although we couldn’t afford the price of a brand-new one and they didn’t have one in their branch they located one for us, I said to Matt I don’t know how we’re gonna be able to buy this because we live in North Norfolk and he said don’t worry if it’s what you want. I’ll get it delivered to you. I can honestly say this is the best experience of buying a car we have ever had. Matt is an absolute gentleman and true to his word a week later the car was delivered to our driveway and our exchange was taken back. The car is fantastic. If any of the managers from Howards are reading this please thank Matt for his devotion and care.
Terry@Cheryl McDonald

2025年5月16日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello Terry, we're so pleased to see that you have had a positive experience with us. Please feel free to reach out and contact us if there is anything else we can help with.

Howards Peugeot WSM

5つ星のうち5の評価

Having the need to change my car after…

Having the need to change my car after 6 months I returned to Alisia at Suzuki for advice. She was very very helpful to me and was able to sort me another car. She is so professional in her approach both to myself and to the company. Thank you so much. Will see you when next change occurs. Alan Loveridge

2025年5月14日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello Alan, thank you for taking the time to leave this review. Please feel free to reach out if there is anything else we can do for you.

Howards Suzuki WSM

5つ星のうち5の評価

Trustworthy and safe, experienced and professional.

From start to finish, we were looked after through the whole process. Howard’s is somewhere I felt in safe and trusted hands regarding costs, features and, in particular, value for money. They were upfront about commissions and offered beneficial add-ons.

2025年5月22日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello Roger, thank you for taking the time to leave this review. If there is anything else we can do for you for you. Please feel free to get in touch.

Howards UCC Taunton

5つ星のうち5の評価

Excellent customer service

We have had Kia cars for a number of years and was unsure how things would be when Howards took over the dealership. What can I say, we went to the showroom yesterday and we always see Carl. What a great chap he is, he was very thorough and spent quite a lot of time with us sorting out what was best for us. Highly recommend Carl and Howard's including the service department too.

2025年5月24日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello Yvonne, we're so pleased you had a good experience with us. Please let us know if there is anything else we can do for you.

Howards Kia Taunton

5つ星のうち5の評価

Changing a vehicle

I would like to thank jess Smith for her professional approach and sorting out the right vehicle for us.
She even came in on her day off and met us at the Yeovil branch. I was happy with the way she dealt with the changeover and she made sure the vehicle was ready and everything was done as agreed.
I would definitely recommend Howard's group at Taunton.

2025年5月4日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello Francis, thank you for taking the time to leave us a review. We really appreciate your kind comments about our team! Kind regards, Howards Peugeot Taunton

5つ星のうち5の評価

A satisfactory outcome.

What made my experience with this group good was they actually listened to what I wanted from my next car , how much I was wanting to pay for it . The advisor was very helpful, professional, he took me through all the options I could choose from and what additional things that were available. He came up with the car that I purchased, went through all the things I needed to know, after having a test drive with my , son I knew this is the car for me. The sales person was Bradley Bailey , he was very informative about everything I needed to know, he was a good sales person,and I would say an asset to the company, When I collected my car car Bradley was on holiday, so I was looked after by Simon , he too was very helpful and took me through everything. All the staff there are very professional,polite, and make you feel important and valued, it made my experience with them very pleasant.

2025年4月30日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello Patricia, thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with our team, and we hope to see you again soon. Kind regards, Howards

5つ星のうち4の評価

I visited Howard's KIA Weston to book a…

I visited Howard's KIA to book a service.
But unfortunately had to have many visits to the dealership due to miner problems that cropped up from this, also the expected help and attitude from the service reception team was not up to the normal standard,
But this has now been resolved by the service Manager.. thank you Howards

2025年4月22日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hi Doug, thank you for taking the time to update your review, please let us know if there is anything additional we can do for you.
Howards Kia WSM

5つ星のうち5の評価

Brilliant customer care

The team at Peugeot are absolutely fantastic especially Sam & Greg nothing was too much trouble. Cannot recommend these guys enough great customer service. Was so impressed my mum & aunty also bought cars from them and received the exact same high standard of customer care as I did. You're both a credit to the company!!!!

2025年3月1日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hello Sharon, thank you very much for taking the time to leave this review! Please feel free to reach out if there is anything else we can do for you!

Howards Peugeot WSM

5つ星のうち5の評価

Excellent service all round.

Really good communication. Very clear about what's needed and costings, before you go ahead with work. Very efficient and thorough as always.
Thanks.

2025年4月17日
自発的なレビュー
Howards Motor Group ロゴ

Howards Motor Group からの回答

Hi Vicky, thanks for leaving this review! Please feel free to reach out if their is anything else we can do for you.

Howards Kia Taunton

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報