Met at the door and directed to the correct area and left to browse until we were ready. Tried several different designs of chair, different fabrics and different motors. Suzanne told us of th... もっと見る
所在地
所在地を変更Dutton Court, Chainbridge Road, NE21 5ST Newcastle-upon-Tyne, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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My Mam needed a new chair and Tim (HSL) was able to make recommendations that were honest, knowledgeable and extremely helpful. We didn't feel pressured in any way and were very pleased with the outc... もっと見る
My experience in the store with Amanda was very good the same as it was when I purchased a chair in 2024 with her help and understanding of what I needed. I don't receive delivery of my bed until ar... もっと見る
企業が回答しました
Having visited your branch the previous week and tried most if not all of the Riser-Recliners onsite, I thought about it over the weekend and decided to go ahead with my purchase of the TWO I purchase... もっと見る
企業情報
HSL Chairs - Newcastle-upon-Tyne について
当該企業による記述
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
当該企業による記述

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
連絡先
Dutton Court, Chainbridge Road, NE21 5ST, Newcastle-upon-Tyne, 英国
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この企業のTrustpilot 利用方法
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Two riser recliners and a 3 seated sofa…
Two riser recliners and a 3 seated sofa delivered and installed by Gordon and Shane today.
Arrived in early part of previously advised time slot and received telephone call/text when they were soon to arrive.
They were extremely careful in bringing parts into house and room.
Gordon was very helpful in showing me how chairs and sofa parts were assembled (for any future moving) and when furniture was completely assembled gave full demonstration of operation and battery charging.
Altogether excellent and efficient service ( from arriving to leaving some 30 mins).
Extremely pleased with quality of furniture and installation service.
Absolutely no hesitation in recommending.
Just had Carl and Damion deliver my…
Just had Carl and Damion deliver my chair and sofa they were polite and efficient,and took the time to show me how everything fitted together and worked.Lovely lads thanks Dianne
Excellent service and very professional…
Excellent service and very professional friendly staff ! I highly recommend HSL
Excellent personal service
We had a great experience at HSL Newcastle from Amanda. She was very attentive to our needs and we were not under any pressure whatsoever.
It took two visits for us to make our decision and came away very happy.
Your staff at HSL Blaydon could not…
Your staff at HSL Blaydon could not have been more helpful in satisfying my needs
Lovely knowledgable staff very patient…
Lovely knowledgable staff very patient and helpful.
Very pleasant helpful staff
Very pleasant helpful staff, not pushy at all, and informative
A very good experience
What made the experience great? Simply the staff. Amanda spent almost two hours with me as I tried to decide which pieces of furniture to choose. There was no pressure and in fact left me and my sister alone (with tea and biscuits) so we could discuss things quietly. Once I had decided she went though everything calmly and professionally to ensure I knew what I had ordered. Thank you for a very pleasant morning.
Helpful and efficient
Local shop helpful and customer services nationally rang back when they said they would. Expedited order quickly and efficiently.
Great service from Amanda.
Amanda was Friendly,approachable,knowledgeable,
and made you feel at ease.
New Ercol sofa and chair delivered…
New Ercol sofa and chair delivered today. Craig and Jed did an fantastic job putting everything together… 2 professional, courtesy and helpful gentlemen. Thank you them and the staff at the HSL Newcastle store for making the whole experience stress free from sales to delivery.
Purchased of a recliner chair
On arrival at the Newcastle store we where greeted by Alison in a very pleasant fashion and she asked us what exactly we where interested in....She explained the variety of chairs on display and invited us to browse and try at our leisure.We where offered tea and coffee during our visit on a number of times.
We found Alison to be very informative about all the chairs that we considered and her experience helped us choose our preferred chair.
We found the whole experience very relaxed and credit to Alison for her attitude to us as returning customers and a nice suprise of tea and biscuits to take home.
Alison also explained to us that our chair previously purchased 4 years ago which had developed a minor mechanical fault was still under guarantee.
Paul D and Jon
Paul D and Jon arrived on the time they gave me and was so pleasant and excellent did what they had to do to my new chair and went on their way.
Totally professional service from start…
Totally professional service from start to finish. I was treated with respect and Tim spent time understanding what I was looking for, providing advice and guidance. I wouldn’t hesitate to recommend HSL.
I needed a new rise and recliner chair
I needed a new rise and recliner chair, the lady who served me was very informative and got me to sit on different chairs to see if my feet touched the ground, I picked the one i wanted, and then I got phone call to say when my delivery was, Craig and Jed delivered they were very helpful, as they moved my furniture round, to place my chair
A relaxing experience
Had a very nice afternoon choosing a rise/recliner at the Blaydon store today with Amanda. Very professional and knowledgeable but friendly and relaxed. A wholly enjoyable experience.
Great experience
Excellent service from Amanda and her team at Blaydon.
Met with a warm welcome, all of the staff have great knowledge of their quality products and no pushy sale techniques.
Delivery by Craig and Jed was excellent too.
We were kept informed of delivery times on the day. Even received a call 30minutes before they arrived.
They treat our property with respect and even moved some furniture for us to make room for our beautiful Himolla Sinatra chair.
Thanks to all
Fabulous Experience at Blaydon StoreWe visited the Blaydon Store today and…
We visited the Blaydon Store today and had the most wonderful service. Emma our store advisor was just so lovely and helpful. Very knowledgable. She helped my mother in law choose a beautiful armchair and footstool. We had cup of tea and biscuits too!! Absolutely fab!!
Friendly and staff
I visited the Newcastle store after trying out other brand Furniture stores. The difference was amazing, from being greeted at the door by “Amanda” to my eventual purchase.
Amanda was very friendly, helpful and most knowledgeable, first, taking time to ascertain my needs (primarily Back and Neck support) and then explaining and demonstrating th various opinions available. She then suggested my wife and I look around the store at the various models available whilst she organised some coffee and biscuits for us.
I eventually chose the “Aysgarth Grande” with the neck and lumbar support wit heat pad.
Overall, a very enlightening experience with absolutely no sales push.
Looking forward to the delivery of my new chair
Very helpful and great experience
I attended HSL store Newcastle today and I was very happy with my visit. I was greeted by a very happy and friendly face in Amanda. Nothing was too much trouble. I was shown around and asked questions to ensure the right chair was chosen. There was no pressure and I felt really well informed by Amanda. I made a purchase today and I can't wait for the delivery of my chair.
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