HS Walsh & Sons Ltd レビュー 93

I was struggling to find a replacement pocket watch movement (didnt have a part ID). I emailed them, several times over a week, asking for advice and guidance.
Both Julie and Paul replied to my emails very promptly and with their advice I found what I was looking for. They invested quite a bit of time in what turned out to be a £15 product. I cannot thank them enough and I am sure I will be a returning customer.

I received useful information when asking about the strengths and weaknesses about a particular bench tool. This guided me in making a better choice for the soecific job I wanted the tool for.
My orders are usually prompt, well wrapped and good quality.

Amazing customer service from the gentlemen with the pearls

Range of products is extensive, and the service is prompt and focuses on addressing the customer’s requests

Very efficient and professional sales lady jena

Availaibility at all times! Great reactivity.. great service. Special mention to Rob ;)

I’ve been with HS Walsh for over 30 years. Excellent service continues!

Really helpful man in sales department helped me find the right pieces to mend my clock. It is working again now and I am delighted

Great website and easy to use , helpful if I have any questions , and let me know if anything is delayed . Quick to post . I spent £500 over 40 years ago , I’m still using those tools today . What’s not to love 😃

Wonderful team who brightened up my day and laugh!

Genuine supplier and promt responsive. Best service

Ref Order No, 32277, Loop-end Mainspring, CM 3209.
Looking for a specific size of mainspring I was amazed at the choice held in stock and at very reasonable cost. My purchase arrived on time and in perfect condition. I am only too happy to recommend this company and intend to use again.

I had purchased a silver plated bracelet on a recent cruise and polished it incorrectly taking off the silver plate .. I found on this website a solution that adds silver back on to the base metal .. the base metal has to be brass or copper and after researching my bracelet found it to be brass. The product worked brilliantly ..saved me having to replace my bracelet at over £60.00 ., definitely recommend., Silver Solution Sheffco , 1x150ml - SF01A plating re-plating.. order was easy and delivered Royal Mail tracking and arrived on time .. very pleased .,

Great shop, been coming here for 30 plus years. Friendly and knowledgeable staff and a great range of products.

Great company, great staff. Can’t fault the service.

Knowledgable advice and a great approach to customer service

Great customer service. Leo was fantastic at finding the spindles for a polishing machine that was on my wish list for a while. He kept me in the loop with regular updates and I was finally able to purchase my machine. True dedication.

Order Numbers 0000587462-0000336106, refer.
I am attempting to clean up and repair an old Westminster chime pendulem clock. Due to an accident the bezel was broken. The clock face was in need of attention as was the movement. In the end my wife ordered a new glass bezel on Ebay as it turned out I ordered two different clock faces from HS Walsh and the glass bezel was also from HS Walsh. Both my wife and I were updated with information and eta of delivery and both arrived by Royal mail two days after ordering. All good, now to get to work..

Kim was incredibly helpful and patient when I came to her for advice about wax working. She helped me choose the appropriate supplies and assured me to come back if I had any further questions. Excellent service!

I purchased a watch movement back in Nov 2024, but only got around to fitting it last week. When I came to fit the movement, the date register was not quite in the watch face window. I contacted the sales team, Paul was my contact, he had his team review the movement to ascertain if it was correct. Paul called me back to explain that they could not find a problem, however they would send me a new movement as a courtesy. Brilliant service. Will definitely use them again. AA+++