Placed an order for a refurbished Shark handheld (Order #25036) back on 18 April and it has never been dispatched, let alone delivered. No proactive updates, no shipping confirmation, nothing. Un... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I ordered a vacuum cleaner on 4th May. Not dispatched, no reply to email or webcam. Like many on this site I've asked for a refund. I've contacted Trading Standards via the Citizens Advice webs... もっと見る
Looked everywhere without success for a replacement part for my Shark vacuum cleaner. Most offered on eBay just looked too battered and bruised for serious consideration. Then I found Huva. The item... もっと見る
企業が回答しました
Amazing service. Excellent value for money. Was thinking I might need to dispose of my broken Shark, however discovered Huva. They were able to supply a replacement part for 50% less than Shark which... もっと見る
企業が回答しました
企業情報
当該企業による記述
Huva Limited is a UK specialist in professionally refurbished vacuums and parts. We restore popular Shark, Dyson and Numatic (Henry) models to a high standard—delivering big savings versus new without compromising performance.
連絡先
89 Jacobs Well Lane, WF1 3PB, Wakefield, 英国
- 01924666151
- Sales@huva.uk
- huva.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 57%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Refurbished Dyson brush…
Delivery of my refurbished Dyson brush head was excellent. Shame I couldn't give excellent on the refurbishment. The brush roller was nearly as worn out as the one I was replacing. After speaking with customer service, a fully functioning replacement was sent. All happy.

Huva からの回答
Update
Update: I finally got what I ordered and am happy with my purchase, although my order took so long to be delivered it was actually Evri who were to blame for that as I do state in original post that it was with courier for 5 days! I have upped my rating due to the customer service who have been helpful and apologised for the mistake with my order. So thank you very much guys.
O.P: Took 5 days from the moment the courier received my order to deliver even though it was packed as next day delivery! Order was nowhere near the model I bought and paid for so still not got what I ordered. Customer service was good and is the only reason I haven’t dropped to 1 * rating.

Huva からの回答
They don't print bad reviews
It never arrived and when I contacted them I was lied to as the item was out of stock and the member of staff gave me a copy and paste tracking number. Finally after chasing for days I was emailed the truth and offered a better cleaner. I accepted but when it finally arrived,
It was a bunch of bits chucked in a box. Not reconditioned but battered!
It works but all the dust goes around the filter and not in the dust tray and the anti wrap doesn't work at all.It's not acceptable.

Huva からの回答
Excellent service and quality fast…
Excellent service and quality fast delivery highly recommended

Huva からの回答
Probably best vacuum i had in a while
Probably best vacuum i had in years, very affordable and customer service is top level. Very deserving of 5 stars.

Huva からの回答
Received my hoover today it’s…
Received my hoover today it’s immaculate just like brand new very happy.

Huva からの回答
Strongly recomend you visit these guys
Strongly recomend you visit these guys, really good at what they do and we are very happy with our new to us Shark.

Huva からの回答
What a fantastic friendly helpful…
What a fantastic friendly helpful experience I had I will definitely be back and will be telling all of my friends

Huva からの回答
Fast response and happy with purchase…
Fast response and happy with purchase would highly recommend

Huva からの回答
Really fast service and friendly staff
Really fast service and friendly staff. Received the hoover as described thank you

Huva からの回答

Huva からの回答
“Fantastic service
“Fantastic service! My refurbished Dyson from Huva works like new at a fraction of the price. Highly recommend.

Huva からの回答
I had a hoover it was a Henry hoover…
I had a hoover it was a Henry hoover and it was broken. I thought I had to buy a new hoover but when I came across these amazing people. When I visited their shop their customer service was amazing 5/5 treated me to tea or coffee and at the end of the day my hoover is now fixed

Huva からの回答
Great find – really happy with my Huva
The staff were friendly, not pushy at all, and actually knew their stuff. They helped me find the right one for my place and at such a great price. Big shout out to the two lads who was a great help!

Huva からの回答
Bought my Henry hoover from here
Bought my Henry hoover from here, good as new and working well. Service was brilliant and delivery quick

Huva からの回答
From chatting online about his service…
From chatting online about his service and products, He seemed like a young man with lots of knowledge.
I definitely recommend this company if you are looking for cleaning equipment ie: Hoovers.

Huva からの回答
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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