Cost me money to end up staying at home waiting for a package for over two days and when I arrive the courier was very rude on customer friendly. I asked for letting me just use a story to push it fre... もっと見る
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I've bought four items from renew2u and everyone of them works perfectly. Highly recommended the prices are excellent and everything has a 12 months guarantee. I have collected items and had items de... もっと見る
I purchased a B rate dishwasher. Wasnt bothered about the visible appearance. Because my house was under construction, I wasn't able to use the machine for a month. When I connected it to finally... もっと見る
企業が回答しました
Great price and service received on my purchase. Needed to change a delivery date and this was straightforward via email with prompt reply and change.
企業情報
当該企業による記述
Renew2U are the premium appliance refurbishment specialists. We work with a number of leading brands in the UK. Primarily looking after returns flows for these top brands our product is tested, cleaned and photographed to the highest standard giving you the customer the knowledge that you will get a quality product like if you bought it new!
連絡先
Bath Road,, NE10 0JT, Gateshead, 英国
- 0191 9339933
- hello@renew2u.co.uk
- renew2u.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 86%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great price and service received on my…
Great price and service received on my purchase. Needed to change a delivery date and this was straightforward via email with prompt reply and change.
Cost me money to end up staying at home…
Cost me money to end up staying at home waiting for a package for over two days and when I arrive the courier was very rude on customer friendly. I asked for letting me just use a story to push it free Jane he was just dragged and left and said he’s not doing it.
Great customer service
I ordered a fridge freezer which was damaged in transit, u contacted customer services they were quick to reply and gave me options I asked for a refund which was put back in my account,a great service I would recommend this company
False advertising
This company sells by false advertising. You click on product price showing £198 when you go to next page price changes to £350.

Renew2u からの回答
Great products excellent prices.
I've bought four items from renew2u and everyone of them works perfectly. Highly recommended the prices are excellent and everything has a 12 months guarantee.
I have collected items and had items delivered within a couple of days customer service is great and when I bought my fridge freezer they changed the doors round before delivery.
No refund issued after returning Product
I purchased a B rate dishwasher. Wasnt bothered about the visible appearance. Because my house was under construction, I wasn't able to use the machine for a month. When I connected it to finally use it. It wouldn't flush the water out of it. I called for an exchange and there was nothing in the colour I purchased in stock. I was told when Renew2u will receive the dishwasher, I will receive my refund. It has been over three months now and I've tried to call over 50 times in different hours over numerous days and weeks with no answer. I assume this company has closed down and I have lost out on nearly £300.
The company who picked up the dishwasher was called Furdeco.
Order ref Web3394
Consignment Number: F4608696-5558

Renew2u からの回答
Possibly the worst company I've dealt…
Possibly the worst company I've dealt with in years. Supplied a faulty unit (it happens). They said they would refund me with 5 days of them collecting it. What I actually received was a partial refund. They left a 7 month pregnant woman with no cooker. Even after this was explained they did nothing.

Renew2u からの回答
Renew 2u is an excellent company would…
Renew 2u is an excellent company would recommend this to all who reads this review, there after care service is amazing.
Bought a washing machine which had a…
Bought a washing machine which had a fault. Rang RENEW2U and it was replaced straightaway. The replacement is great. I would definitely use this company again.
We were in need of new tumble dryer
We were in need of new tumble dryer, stumbled upon renew to you, great price! Dryer arrived well packaged, works perfectly, will definitely use again for other items if needed.
Great customer services and the…
Great customer services and the products are of great quality
The item bought was delivered on time…
The item bought was delivered on time and it was also exactly what was shown in the advert picture.
Hello
Hello
I would like to leave a feedback for this company I ordered a condensed tumble dryer from them but it broke and I texted them right away and since my first text they guided me with some troubleshooting to try when I explained it still was not working they were very kind and understanding…nothing was too much hassle they got everything sorted in less than a week I had a new condensed tumble dryer delivered to my door they uplifted my old one and if anyone is thinking of ordering an electrical appliance I would one million percent advice for you to go th them ….i don’t think I would go anywhere else…….thank you for everything I really appreciate your time and great customer service I received…
Second time I've used this company and yet again fabulous service from them. Bought an oven from them at a fantastic price with the only issue it had was a scratch on the handle.
Second time I've used this company and yet
Great product great service
Product itself is fantastic, delivery was fast, delivery team were a little unrefined but they still performed the task well enough
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